Avaya Communication Manager Administrator's Manual page 1012

Screen Reference
ANALOG BUSY AUTO CALLBACK
With the Analog Busy Auto Callback Without Flash (ACB) feature enabled, when a caller places
a call through an analog station, and the called station is busy and has no coverage path nor
forwarding, then an announcement plays, announcing that the station is busy and prompting the
caller to enter 1 for ACB or 2 to cover to a voice mail hunt group extension.
Announcement
Appears only if the Without Flash field is y.
Valid entries
Extension
number
Voice Mail Hunt Group Ext
Appears only if the Without Flash field is y.
Valid entries
Extension
number
Without Flash
Provides automatic callback for analog stations without flashing the hook. It is applied only
when the called station is busy and has no other coverage path or call forwarding. The caller
can enable the automatic callback without flashing the hook or entering the feature access
code.
Note:
If the Analog Busy Auto Callback Without Flash field is set to y, the Busy
Note:
Auto Callback without Flash field on the Station screen defaults to y (enabled)
for all analog station types that allow Analog Auto Callback.
Valid entries
y/n
1012 Administrator Guide for Avaya Communication Manager
Usage
Enter the extension of the announcement you want to play for the ACB
feature. This field cannot be left blank.
Usage
Enter a voice mail hunt group extension to which the call is to be
forwarded if the user enters 2 at the ACB announcement prompt.
Usage
Enter y to provide automatic callback for a calling analog station without
flashing the hook.