Avaya Communication Manager Administrator's Manual page 1031

Direct Agent Announcement Extension
Valid entries
Valid extension
Expert Agent Selection (EAS) Enabled
To enable this field, either no ACD or vectoring hunt groups might exist or, existing ACD or
vectoring hunt groups must be "skilled." Only appears if Expert Agent Selection (EAS) on the
System-Parameters Customer-Options screen is y.
Valid entries
y/n
Message Waiting Lamp Indicates Status For
Only appears if Expert Agent Selection (EAS) on the System-Parameters
Customer-Options screen is y.
Valid entries
station
loginID
Minimum Agent-LoginID Password Length
Enter the minimum number of digits that must be administered as an EAS Agent's LoginID
password. Only appears if Expert Agent Selection (EAS) on the System-Parameters
Customer-Options screen is y.
Valid entries
0 to 9
Usage
Enter the extension of the direct agent announcement.
Usage
Enter y to enable Expert Agent Selection.
Usage
Since you only have one message waiting lamp on a telephone, you need
to indicate if the message is for at the telephone extension or the loginID.
Expert Agent Selection (EAS) must be enabled to use this option.
Usage
Entering a 0 or blank indicates no password is required.
Feature-Related System Parameters
Issue 2.1 May 2006 1031