Page 1 rprbk203 Page 1 Tuesday, February 16, 1999 9:12 AM NTP: 506-6501-203 Millennium Multi-pay-based terminals: Replacing parts Module order number: P0883897 Document issue: 00.01 Document status: Standard Date: June 1998 This guide is for these multi-pay-based terminals: • Coin basic w/o display (M1000) •...
Page 2 rprbk203 Page 2 Tuesday, February 16, 1999 9:12 AM Millennium terminals installation, operation, and maintenance documentation modules The table below shows all the customer-orderable books in the terminal installation, operation and maintenance suite. These books can be ordered separately as modules or in sets as documentation kits. Title Order code All terminals...
Page 3 rprbk203 Page iii Tuesday, February 16, 1999 9:12 AM Millennium Multi-pay-based terminals: Replacing parts Module order number: P0883897 Document issue: 00.01 Document status: Standard Document date: June 1998 ©1998 Northern Telecom All rights reserved Printed in Canada NORTHERN TELECOM CONFIDENTIAL: The information contained in this document is the property of Northern Telecom.
Page 4 rprbk203 Page iv Tuesday, February 16, 1999 9:12 AM NTP: 506-6501-203 Document issue: 00.01 Status: Standard Date: June 1998...
Page 5 MTR 2.0-based terminals, and large-screen terminals. Note: The order codes have been removed from this documentation. Current order information is available from Nortel sales ofﬁces. This issue introduces the following new hardware revisions • multi-application control PCP with SAM daughter board and ADSI daughter board.
Page 6 rprbk203 Page vi Tuesday, February 16, 1999 9:12 AM Revised terminology: • lineswitch = hookswitch • external interface hookswitch : the hookswitch module which is required for the new upper bezel assembly • coin box = cash box • multi-application control PCP : this control board is easily visually distinguished by its ADSI and SAM daughter board connectors and its square ﬁrmware and voiceware chip sockets...
Page 7: Table Of Contents
rprbk203 Page vii Tuesday, February 16, 1999 9:12 AM Table of contents 1 Introduction How this guide is organized Replaceable components Identifying the terminal type Telephony/control board identification 1-10 Suggested tools and equipment required 1-11 Setup/restore flowchart 1-12 2 Accessing the terminal Before you enter the terminal Saving call detail records (CDRs) Preparing the terminal for maintenance...
Page 8 rprbk203 Page viii Tuesday, February 16, 1999 9:12 AM viii Table of contents Describing the IAS module 2-32 Installing the rain diverter 2-32 Flowchart 2-34 Installing an IAS module 2-35 Installing an IAS mounting bracket 2-36 Connecting an IAS module 2-37 3 PCP assembly components Removing the PCP assembly...
Page 9 rprbk203 Page ix Tuesday, February 16, 1999 9:12 AM Table of contents ix Replacing the external instruction card 4-35 5 Card and hookswitch parts Working with the card reader assembly Flowchart Replacing card reader assembly parts Folding the card reader cable 5-11 Identifying datajack hardware 5-12...
Page 10 rprbk203 Page x Tuesday, February 16, 1999 9:12 AM x Table of contents Coin vault lock upgrade 6-41 About the e-lock security switch 6-42 Working with the coin return assembly 6-47 Flowchart 6-47 Replacing the coin return assembly 6-49 Coin return bracket upgrade 6-51 7 Coin basic w/o display About the coin basic portable display...
Page 11 rprbk203 Page xi Tuesday, February 16, 1999 9:12 AM Table of contents xi Figure 2-13: Handset cord/swivel location 2-22 Figure 2-14: Flowchart — replacing the handset/cord, swivel 2-23 Figure 2-15: Disconnecting the handset cable 2-25 Figure 2-16: Close-up of the swivel assembly 2-26 Figure 2-17: Reconnecting the handset cable 2-27...
Page 12 rprbk203 Page xii Tuesday, February 16, 1999 9:12 AM xii Table of contents Figure 4-4: Locating the VFD screws Figure 4-5: Attaching the VFD to the clamp plate Figure 4-6: Folding the VFD cable under the PCP assembly Figure 4-7: Exterior parts of the graphical display assembly Figure 4-8: ADSI board display connection Figure 4-9: Graphical display and ID bezel screws 4-11...
Page 13 rprbk203 Page xiii Tuesday, February 16, 1999 9:12 AM Table of contents xiii Figure 5-13: Identifying a multi-application control PCP 5-13 Figure 5-14: Datajack plug fits into card reader bezel 5-14 Figure 5-15: Installing the teladapt support inside the bezel 5-16 Figure 5-16: Datajack connector with shorting loop 5-18...
Page 14 rprbk203 Page xiv Tuesday, February 16, 1999 9:12 AM xiv Table of contents Figure 6-18: Locating ID bezel screws inside the front housing 6-22 Figure 6-19: Locating coin guide screws 6-23 Figure 6-20: Flowchart — working inside the coin vault 6-24 Figure 6-21: Coin vault components 6-25...
Page 15: Introduction
The replaceable components can be ordered by the oper- ating company, unless otherwise noted. Information about ordering parts is available from Nortel sales representa- tives. Ensure that you read and understand the steps that must be carried out before any parts are replaced.
Page 16: How This Guide Is Organized
rprbk203 Page 2 Tuesday, February 16, 1999 9:12 AM 1-2 Introduction This chapter also includes a ﬂowchart giving the key points to accessing the terminal for a maintenance ses- sion and returning the terminal to operation. How this guide is organized Millennium Multi-pay-based terminals: repairing parts is organized into the following sections: Chapter 1:...
Page 17: Replaceable Components
rprbk203 Page 3 Tuesday, February 16, 1999 9:12 AM Introduction 1-3 Chapter 7: Coin basic w/o display describes the recommended procedure for installing and replacing the Coin basic portable display. With the exception of the necessity to install the portable display, maintenance procedures for this terminal are the same as for any other Multi-pay-based terminal.
Page 18 rprbk203 Page 4 Tuesday, February 16, 1999 9:12 AM 1-4 Introduction Note: Large-screen terminals do not use a display window assembly, this is part of the display assembly. • instruction card, provided by the operating company Note: Large-screen terminals cannot use display win- dow instruction cards.
Page 19: Figure 1-1: Special Terminals
rprbk203 Page 5 Tuesday, February 16, 1999 9:12 AM Introduction 1-5 See this: The Coin basic w/o display terminal is a Multi-pay-based terminal without a VFD assembly or a card reader. Coin basic w/o An internal black plastic shield display terminal covers the VFD cutout on the clamp plate.
Page 20: Figure 1-2: Replaceable Parts, Exterior
rprbk203 Page 6 Tuesday, February 16, 1999 9:12 AM 1-6 Introduction Figure 1-2, Figure 1-3, and Figure 1-4 illustrate the various components outside and inside the terminal. Figure 1-2: Replaceable parts, exterior Swivel Customer- specific ID bezel Coin guide Display window VFD cutout (Coin basic has...
Page 21: Figure 1-3: Replaceable Parts, Internal
rprbk203 Page 7 Tuesday, February 16, 1999 9:12 AM Introduction 1-7 Figure 1-3: Replaceable parts, internal Validator Rear terminal PCP Escrow IAS module (optional) Card reader Alerter PCP assembly (telephony and control PCPs) Hookswitch module Front housing Millennium Multi-pay-based terminals: replacing parts...
Page 22: Figure 1-4: Through-Hole And Multi-Application Control Pcps
rprbk203 Page 8 Tuesday, February 16, 1999 9:12 AM 1-8 Introduction Figure 1-4: Through-hole and multi-application control PCPs Through-hole control PCP Smart card alert (SCA) daugther board replaces this chip Multi-application control PCP (basic board) SAM daughter board Multi-application control PCP (with SAM daughter board) Multi-application control PCP (with ADSI daughter board)
Page 23: Identifying The Terminal Type
rprbk203 Page 9 Tuesday, February 16, 1999 9:12 AM Introduction 1-9 Identifying the terminal type Each terminal has a product ID label located in the top righthand corner on the outside, and somewhere on the in- side, of the rear housing. Refer to Figure 1-5.
Page 24: Telephony/Control Board Identification
rprbk203 Page 10 Tuesday, February 16, 1999 9:12 AM 1-10 Introduction Telephony/control board identification Table 1-1 lists the label color and the product engineering code (PEC) that appears on current control and telephony PCPs: Table 1-1: Telephony/control PCP labels Board type Color Multi-pay multi-application control PCP Will vary...
Page 25: Suggested Tools And Equipment Required
rprbk203 Page 11 Tuesday, February 16, 1999 9:12 AM Introduction 1-11 Suggested tools and equipment required Table 1-2 lists the tools and equipment used for installing, maintaining, and testing the terminal. Table 1-2: Required tools and equipment Tool Use to T-tool /L-tool open the housing assembly upper and lower housing keys unlock the terminal housing...
Page 26: Setup/Restore Flowchart
rprbk203 Page 12 Tuesday, February 16, 1999 9:12 AM 1-12 Introduction Setup/restore flowchart The following ﬂowchart describes the process for prepar- ing the terminal for maintenance procedures, and restor- ing it to service when maintenance is complete. Figure 1-6: Flowchart — setting up for maintenance, page 1 At the terminal site MSR 1.6, 1.7, 1.8 terminals: you replacing...
Page 27 rprbk203 Page 13 Tuesday, February 16, 1999 9:12 AM Introduction 1-13 Flowchart — maintenance session setup/restore, page 2 Continued from previous page Run craft interface procedures required to restore the terminal to Reconnect power full operation – uninstalled terminal to replace control PCP or Disconnect ESD strap ﬁrmware: run INSTALL...
Page 28 rprbk203 Page 14 Tuesday, February 16, 1999 9:12 AM 1-14 Introduction NTP: 506-6501-203 Issue: 00.01 Status: Standard Date: June 1998...
Page 29: Accessing The Terminal
rprbk203 Page 1 Tuesday, February 16, 1999 9:12 AM 2 Accessing the terminal This chapter describes the procedures for accessing the terminal to do maintenance procedures. As well, it includes procedures for: • replacing the entire front housing • installing a housing lock •...
Page 30: Saving Call Detail Records (Cdrs)
rprbk203 Page 2 Tuesday, February 16, 1999 9:12 AM 2-2 Accessing the terminal You need to access the terminal if the terminal is out of service or if you need to run craft interface tests to diag- nose a faulty component. •...
Page 31: Preparing The Terminal For Maintenance
rprbk203 Page 3 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-3 Preparing the terminal for maintenance If you need to enter the terminal to replace parts, or for further testing you will need to enter the craft interface and upload the CDRs.
Page 32: Figure 2-1: Locking Tools For The Upper Housing
rprbk203 Page 4 Tuesday, February 16, 1999 9:12 AM 2-4 Accessing the terminal Note: If you unlock the terminal without pressing , the terminal sends an alarm to the Millennium Manag- If you don’t want to continue into the craft interface, press #.
Page 33 rprbk203 Page 5 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-5 Note: Do not open the terminal housing. See this: Coin basic w/o display At this point you will have to open the terminal to install the portable display if you have not already done so.
Page 34: If You Need To Uninstall The Terminal
rprbk203 Page 6 Tuesday, February 16, 1999 9:12 AM 2-6 Accessing the terminal 8. If you do not need to uninstall the terminal, go to Opening and closing the terminal on page 2-6. If you need to uninstall the terminal, follow steps 1 to 4 below.
Page 35: Opening The Unlocked Terminal
rprbk203 Page 7 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-7 Opening the unlocked terminal 1. Remove the handset from its cradle and let it hang by the armored cord. 2. Grasp the front housing assembly firmly by both sides and tip it forward until the housing clears the rear of the terminal.
Page 36: Figure 2-3: Esd And Power Connections
rprbk203 Page 8 Tuesday, February 16, 1999 9:12 AM 2-8 Accessing the terminal Warning • Before disconnecting any component cables, discon- nect the power supply. • Do not reconnect the power until all cables are properly reconnected. 6. Install or replace the necessary parts. Figure 2-3: ESD and power connections Outside line Rear housing...
Page 37: Figure 2-4: Ias Module Location Inside The Rear Housing
rprbk203 Page 9 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-9 See this: IAS module If the terminal has an inferred answer supervision (IAS) module: • Disconnect the cable between the IAS module and the rear terminal PCP terminal block to disconnect power to the terminal.
Page 38: Restoring The Terminal To Operation
rprbk203 Page 10 Tuesday, February 16, 1999 9:12 AM 2-10 Accessing the terminal Restoring the terminal to operation After you replace modules, you need to restore the termi- nal to operation. This section describes: • the checks you need to make before you close the ter- minal •...
Page 39 rprbk203 Page 11 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-11 See this If, after connecting power to the terminal, Telephony board not responding appears on the display, with the terminal open and the handset on the hook, allow the terminal to power up for three minutes.
Page 40 rprbk203 Page 12 Tuesday, February 16, 1999 9:12 AM 2-12 Accessing the terminal • Run the craft interface tests for the component you replaced or performed maintenance on to make sure the problem is fixed. See this: Coin basic w/o display: removing the portable display When your tests are complete:...
Page 41: Replacing The Front Housing Assembly
rprbk203 Page 13 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-13 Replacing the front housing assembly The following procedure describes how to remove and re- place the entire front housing assembly. This procedure would be necessary if the housing casing itself is vandalized, such as having the surface coating deeply scratched or spray-painted, requiring that the hous- ing assembly be turned in for repair.
Page 42: Replacing The Front Housing Assembly
rprbk203 Page 14 Tuesday, February 16, 1999 9:12 AM 2-14 Accessing the terminal Replacing the front housing assembly The following procedure describes in detail how to re- place the front housing of the terminal. 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including:...
Page 43 rprbk203 Page 15 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-15 • confirmed that the terminal block is disconnected from the rear terminal PCP See this • Before disconnecting any ca- bles, disconnect the supplemen- tary power supply. •...
Page 44: Figure 2-6: Disconnecting Rear Housing Cables
rprbk203 Page 16 Tuesday, February 16, 1999 9:12 AM 2-16 Accessing the terminal Figure 2-6: Disconnecting rear housing cables Assembly tierod (link assembly) Rear terminal cable Validator cable Figure 2-7: Link bracket on the rear housing Top of rear housing Pivot tab Link assembly tie-rod...
Page 45: Figure 2-8: Removing The Housing Assembly From The Hinges
rprbk203 Page 17 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-17 4. With the top link released, the front housing can be re- moved by rotating it downward until the hinges at the bottom of the two housing pieces disengage. Refer to Figure 2-8.
Page 46: Replacing The Upper Housing Lock
rprbk203 Page 18 Tuesday, February 16, 1999 9:12 AM 2-18 Accessing the terminal Replacing the upper housing lock The upper housing lock is customer speciﬁc and may not be delivered as part of the terminal assembly. In this case, it would be necessary to install the lock as part of your pre- installation procedures.
Page 47: Replacing The Upper Lock
rprbk203 Page 19 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-19 Replacing the upper lock The following steps explain how to install the upper hous- ing lock. 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6.
Page 48: Figure 2-11: Securing The Grounding Strap To The Swivel And Lock
rprbk203 Page 20 Tuesday, February 16, 1999 9:12 AM 2-20 Accessing the terminal 4. Insert the four screws and tighten the hex nuts onto the screws. 5. Before you completely tighten the bottom, left hex nut, insert the grounding strap under the hex nut. Note: The grounding strap is secured between the swivel and the lock, as shown in Figure 2-11.
Page 49: Installing The Grounding Strap
rprbk203 Page 21 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-21 Installing the grounding strap If you need to install the grounding strap between the swiv- el assembly and the lock assembly, follow this procedure. 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6.
Page 50: Replacing The Handset, Cord, And Swivel
rprbk203 Page 22 Tuesday, February 16, 1999 9:12 AM 2-22 Accessing the terminal 5. Remove ESD strap connection. 6. If you disconnected power, reconnect it. 7. Close and lock the terminal. Refer to Restoring the terminal to operation on page 2-10, if necessary. Replacing the handset, cord, and swivel If the handset is damaged, both the handset and cord are replaced as one assembly.
Page 51: Flowchart
rprbk203 Page 23 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-23 Flowchart The following ﬂow chart describes the key points to replac- ing the handset and cord, or the swivel. Figure 2-14: Flowchart — replacing the handset/cord, swivel At the terminal site Install new handset cord into swivel and secure...
Page 52: Replacing The Swivel/Handset Assembly
rprbk203 Page 24 Tuesday, February 16, 1999 9:12 AM 2-24 Accessing the terminal Replacing the swivel/handset assembly The following procedures describe replacing the swivel, and includes directions for removing the handset cord from the swivel and installing a new cord. 1.
Page 53 rprbk203 Page 25 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-25 Figure 2-15: Disconnecting the handset cable Interconnect cable Teladapt connector on telephony Handset cord (no armoring) Cord enters through swivel 3. Inside the front housing, remove the cotter pin from the swivel as shown in Figure 2-16.
Page 54 rprbk203 Page 26 Tuesday, February 16, 1999 9:12 AM 2-26 Accessing the terminal Figure 2-16: Close-up of the swivel assembly Lanyard end fitting Lanyard retaining slot Note: the cotter pin goes out in this direction Swivel Sheathing bushing from handset leads inside Armored...
Page 55 rprbk203 Page 27 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-27 10. To replace the handset and swivel, reverse the pre- ceding steps. • Make sure the black sheathing is inserted into the swivel by at least an inch. •...
Page 56: Replacing The Rear Terminal Pcp
rprbk203 Page 28 Tuesday, February 16, 1999 9:12 AM 2-28 Accessing the terminal Replacing the rear terminal PCP The rear terminal PCP controls the power input into the terminal. See this The multi-application control PCP requires a rear terminal PCP with extra grounding protection, which is found on the latest version of the rear terminal PCP.
Page 57 rprbk203 Page 29 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-29 Figure 2-18: Flowchart — replacing the rear terminal PCP At the terminal site Follow all the steps for Replace the rear terminal preparing the terminal for Replace the rain shield maintenance, including: if there was one •...
Page 58: Replacing The Rear Terminal Board
rprbk203 Page 30 Tuesday, February 16, 1999 9:12 AM 2-30 Accessing the terminal Replacing the rear terminal board To replace the rear terminal PCP, follow these steps: 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including: Upload CDRs...
Page 59 rprbk203 Page 31 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-31 2. Disconnect cables from the module: a) Disconnect the rear terminal PCP cable (J18) from the control PCP connector (J5). b) Disconnect the security PCP cable (J31) from the rear terminal PCP connector (J32).
Page 60: Describing The Ias Module
rprbk203 Page 32 Tuesday, February 16, 1999 9:12 AM 2-32 Accessing the terminal • If you are installing a rear terminal rain diverter, follow the procedure below before tightening the central screw on the rear terminal PCP. Installing a) Place the rain diverter in the corner of the rear housing assembly above the rear terminal PCP, as the rain shown in Figure 2-19.
Page 61 rprbk203 Page 33 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-33 Figure 2-20 shows the IAS module inside the rear housing. Figure 2-21 shows how the IAS module connects to the terminal. Figure 2-20: Locating the IAS module in the terminal Rear housing Validator...
Page 62: Flowchart
rprbk203 Page 34 Tuesday, February 16, 1999 9:12 AM 2-34 Accessing the terminal Flowchart The following ﬂowchart describes the key points to replac- ing the IAS module. Figure 2-22: Flowchart — replacing the IAS module At the terminal site Follow all the steps for Reconnect the interconnect preparing the terminal for cable from the rear terminal...
Page 63: Installing An Ias Module
rprbk203 Page 35 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-35 Installing an IAS module The IAS module can be installed in the ﬁeld. The following steps describe how to position the module in the terminal and then connect it between the inside service wires (ISWs) and the rear terminal PCP.
Page 64: Installing An Ias Mounting Bracket
rprbk203 Page 36 Tuesday, February 16, 1999 9:12 AM 2-36 Accessing the terminal Installing an IAS mounting bracket Usually terminals requiring answer supervision come with the module installed. However, if you need to install a module in a terminal in the ﬁeld, follow these steps. If you are replacing an IAS module, skip this section and go to Connecting an IAS module on page 2-37.
Page 65: Connecting An Ias Module
rprbk203 Page 37 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-37 4. Ensure you have enough room to connect and discon- nect cables from the module. Refer to Figure 2-23. 5. Take the board mount out and remove the protective paper from the adhesive foam on its back.
Page 66 rprbk203 Page 38 Tuesday, February 16, 1999 9:12 AM 2-38 Accessing the terminal CAUTION • Ensure the proper polarity when connecting the supple- mentary power supply. The ter- minal does not work if the polarity is incorrect. • Take the usual precautions with the wiring.
Page 67 rprbk203 Page 39 Tuesday, February 16, 1999 9:12 AM Accessing the terminal 2-39 Ensure you maintain the proper Tip and Ring connections. If you are replacing the module, the interconnect cable should already be wired. e) Connect the upper terminal block to the rear terminal PCP (J28).
Page 68 rprbk203 Page 40 Tuesday, February 16, 1999 9:12 AM 2-40 Accessing the terminal NTP: 506-6501-203 Issue: 00.01 Status: Standard Date: June 1998...
Page 69: Pcp Assembly Components
rprbk203 Page 1 Tuesday, February 16, 1999 9:12 AM 3 PCP assembly components This chapter describes the procedures for working with the two main printed-circuit packs (PCPs) inside the terminal. These two boards — the telephony and control PCPs — are mounted in a plastic frame which is removable for better access to components at the front of the terminal.
Page 70: Removing The Pcp Assembly
rprbk203 Page 2 Tuesday, February 16, 1999 9:12 AM 3-2 PCP assembly components Removing the PCP assembly The PCP assembly must be removed to replace a telepho- ny or control PCP. Also, it may need to be removed to access several of the components.
Page 71: Flowchart
rprbk203 Page 3 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-3 Flowchart The ﬂowchart shown in Figure 3-2 describes the key points to replacing the telephony or control PCP, or removing the PCP assembly in order to do further maintenance. Figure 3-2: Flowchart —...
Page 72 rprbk203 Page 4 Tuesday, February 16, 1999 9:12 AM 3-4 PCP assembly components Flowchart — Replacing the PCP assembly components, page 2 Continued from the previous page Put PCP assembly in an Disconnect ESD strap anti-static bag until you from inside terminal are ready to replace it.
Page 73: Working With The Pcp Assembly
rprbk203 Page 5 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-5 Working with the PCP assembly To perform an orderly removal of the PCP assembly, follow these procedures: 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including: •...
Page 74 rprbk203 Page 6 Tuesday, February 16, 1999 9:12 AM 3-6 PCP assembly components Electrostatic • Before working with the PCP assembly, put on your ESD discharge wrist strap and connect it to (ESD) the ESD connection points shown in Figure 7-2. •...
Page 75 rprbk203 Page 7 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-7 Table 3-1: Component connections list (continued) Disconnect these components from: If the terminal is equipped with the smart card alert: J14, alerter module J37 on the daughter board J37 on the multi-application control PCP ** J38 Smart card alert keypad cable...
Page 76 rprbk203 Page 8 Tuesday, February 16, 1999 9:12 AM 3-8 PCP assembly components Figure 3-3: Cable connections, open housing, left view Rear terminal housing Outside line connector to terminal block Validator/escrow connector Keypad Alerter and connector hookswitch J53/J1A modules connect to control PCP Handset if the...
Page 77 rprbk203 Page 9 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-9 Figure 3-4: PCP assembly cable connections Control/telephony PCP connector Outside line Validator connector connector to terminal J33/J8 block Card reader connector (below validator connector) J19/J6 Keypad Rear connector terminal J53/J1A...
Page 78 rprbk203 Page 10 Tuesday, February 16, 1999 9:12 AM 3-10 PCP assembly components Figure 3-5: Removing the PCP assembly bracket Wear grounded ESD strap when working with internal boards PCP assembly bracket Hold by guides plastic frame Lift PCP module straight up.
Page 79: Removing The Telephony Or Control Pcps
rprbk203 Page 11 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-11 Removing the telephony or control PCPs This section describes how to remove the control or tele- phony PCP from the PCP assembly frame. 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including:...
Page 80 rprbk203 Page 12 Tuesday, February 16, 1999 9:12 AM 3-12 PCP assembly components (ESD) warning • Before working with the PCP assembly, put on your ESD wrist strap and connect it to the ESD connection points. • Disconnect the supplemen- tary power supply.
Page 81 rprbk203 Page 13 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-13 4. Handle the PCP only by the edges and lift it away from the PCP assembly. 5. Do maintenance on the PCP you removed or put it in an anti-static bag to be sent for repair.
Page 82: Replacing Firmware On The Control Pcp
rprbk203 Page 14 Tuesday, February 16, 1999 9:12 AM 3-14 PCP assembly components Replacing firmware on the control PCP When the ﬁrmware gets updated, you may be required to replace chips on the control PCP rather than replacing the entire board. 1.
Page 83 rprbk203 Page 15 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-15 • removed the PCP assembly as explained in Removing the PCP assembly on page 3-2 • removed the control PCP from the PCP assembly as explained in Removing the telephony or con- trol PCPs on page 3-11 2.
Page 84 rprbk203 Page 16 Tuesday, February 16, 1999 9:12 AM 3-16 PCP assembly components Figure 3-8: Multi-application board — replaceable chips Telephony/control PCP interconnect connector Rear terminal PCP connector ADSI daughter board connector (large- screen terminals) Control Voice chips chips (U16, U26) (X1, U2) ADSI daughter board connector (large-screen terminals)
Page 85 rprbk203 Page 17 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-17 Table 3-2: Firmware chip socket locations Put in Control chips Label socket Firmware chip #1 XXXXXX (loaded device CPC code) FW2.0A (firmware and version code) (socket number) Firmware chip #2 XXXXXX (loaded device CPC code)
Page 86 rprbk203 Page 18 Tuesday, February 16, 1999 9:12 AM 3-18 PCP assembly components Figure 3-9: Lining up the chip in the socket angled corner 6. Replace the control PCP and the PCP assembly re- versing the steps in Removing the telephony or control PCPs on page 3-11 and Removing the PCP assembly on page 3-2.
Page 87: Using Secure Application Modules (Sams)
rprbk203 Page 19 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-19 Using secure application modules (SAMs) Terminals which use reloadable smart card (e-purse) applications require a compatible internal module in order for the cards to work. These secure application modules (SAMs) ﬁt into sockets on a daughter board attached to the multi-application con- trol PCP.
Page 88 rprbk203 Page 20 Tuesday, February 16, 1999 9:12 AM 3-20 PCP assembly components Electrostatic • Connect your ESD wrist strap to the ESD connection points discharge inside the terminal. (ESD) • Disconnect the power: Re- move terminal block from rear terminal PCP.
Page 89 rprbk203 Page 21 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-21 3. Lift up the flap and remove the SAM by sliding it up and out of the housing. 4. Put the module you remove in a secure, static-free place.
Page 90: Reinstalling The Sam Daughter Board
rprbk203 Page 22 Tuesday, February 16, 1999 9:12 AM 3-22 PCP assembly components Figure 3-11: Inserting the SAM into the socket Match up angled edges SAM socket (open) Reinstalling the SAM daughter board If the reason you are accessing the SAM is because of a bad control PCP, you may need to remove the SAM daughter board and reinstall it on the new control PCP.
Page 91 rprbk203 Page 23 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-23 Uninstall the Since you are replacing the control PCP, uninstall the terminal terminal before disconnecting the power. • attached your ESD wrist strap to the ESD connec- tion point inside the terminal •...
Page 92 rprbk203 Page 24 Tuesday, February 16, 1999 9:12 AM 3-24 PCP assembly components Figure 3-12: Installing SAM daughter board Note missing pin SAM daughter board Daughter board connects to male connectors on control PCP 5. Press the board straight down until the connectors are properly seated.
Page 93: Smartcity - Checking Sam Function
rprbk203 Page 25 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-25 10. If the terminal is running a SmartCity reloadable smart card application, go to SmartCity — checking SAM function on page 3-25. SmartCity — checking SAM function Once the daughter board is installed and the SAM is in- serted into the socket, follow these steps to restore the ter- minal to operation and check that the SAM is working.
Page 94: Installing Smart Card Alert (Sca)
rprbk203 Page 26 Tuesday, February 16, 1999 9:12 AM 3-26 PCP assembly components Installing smart card alert (SCA) This procedure describes how to install a smart card alert daughter board kit into an existing terminal or replace an installed daughter board. Note: This daughter board is only used on through-hole control PCPs.
Page 95 rprbk203 Page 27 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-27 Figure 3-13: Flowchart — replacing smart card alert, page 1 At the terminal site Are you Follow all the steps for installing preparing the terminal for the SCA for maintenance, including: the ﬁrst time?
Page 96: Replacing The Sca Daughter Board
rprbk203 Page 28 Tuesday, February 16, 1999 9:12 AM 3-28 PCP assembly components Flowchart — replacing smart card alert, page 2 Continued from previous page Close and lock terminal Reinstall PCP assembly and reconnect all cables If you installed an upgrade kit, Reconnect power: run the INSTALL routine Reconnect terminal...
Page 97 rprbk203 Page 29 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-29 • attached your ESD wrist strap to the ESD connec- tion point inside the terminal • disconnected the terminal block from the rear ter- minal PCP to disconnect the power Electrostatic •...
Page 98 rprbk203 Page 30 Tuesday, February 16, 1999 9:12 AM 3-30 PCP assembly components Use a chip puller and pull the GAL straight up until it comes free of the socket. f) Disconnect the alerter cable from wherever it is connected — keypad PCP or external interface hookswitch module.
Page 99 rprbk203 Page 31 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-31 4. Install the daughter board: a) Line up the connector on the bottom of the daughter board with the U25 socket on the control PCP. Refer to Figure 3-14. Be very careful to keep the connectors straight when fitting them into the socket.
Page 100 rprbk203 Page 32 Tuesday, February 16, 1999 9:12 AM 3-32 PCP assembly components Figure 3-15: Keypad PCP smart card alert cable 3-pin connector connects to J52 on keypad PCP or external interface 4-pin connector hookswitch module connects to J36 on the daughter board d) Connect the alerter cable to connector J37 on the smart card alert daughter board.
Page 101 rprbk203 Page 33 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-33 Figure 3-17: External interface hookswitch SCA connections Alerter smart card alert board (J52) smart card alert interconnect cable connector Keypad PCP Ribbon cable Mylar connects keypad to telephony cable External interface hookswitch module...
Page 102: Connecting Sca To The Multi-Application Pcp
rprbk203 Page 34 Tuesday, February 16, 1999 9:12 AM 3-34 PCP assembly components c) Close and lock the terminal. d) If you installed a kit for the first time and changed the firmware, run the INSTALL routine. 10. Test terminal function, including the smart card alert alarm: a) Take the handset off-hook.
Page 103 rprbk203 Page 35 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-35 To connect the cables which make up the smart card alert feature to a multi-application control PCP, follow this proce- dure: 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including:...
Page 104 rprbk203 Page 36 Tuesday, February 16, 1999 9:12 AM 3-36 PCP assembly components Figure 3-20: Keypad PCP smart card alert cable 3-pin connector connects to J52 on keypad PCP or on the external 4-pin connector interface hookswitch connects to J2 module on the multi-application control PCP...
Page 105 rprbk203 Page 37 Tuesday, February 16, 1999 9:12 AM PCP assembly components 3-37 Figure 3-22: External interface hookswitch connections Alerter smart card alert board (J52) smart card alert interconnect cable connector Keypad PCP Ribbon cable Mylar connects keypad to telephony cable External interface hookswitch module...
Page 106 rprbk203 Page 38 Tuesday, February 16, 1999 9:12 AM 3-38 PCP assembly components NTP: 506-6501-203 Issue: 00.01 Status: Standard Date: June 1998...
Page 107: Upper Bezel Components
rprbk203 Page 1 Tuesday, February 16, 1999 9:12 AM 4 Upper bezel components This section describes the replacement of the various parts which, as a whole, make up the upper bezel assembly. These parts include the: • vacuum fluorescent display (VFD), which is attached to the clamp plate or display assembly (large-screen ter- minals) •...
Page 108: Replacing The Vfd
rprbk203 Page 2 Tuesday, February 16, 1999 9:12 AM 4-2 Upper bezel components Replacing the VFD The VFD (vacuum ﬂuorescent display) is a two-line by 20- -character display located behind the PCP assembly. It is attached to a metal clamp plate, which provides some protection from the display being damaged through the display window.
Page 109: Flowchart
rprbk203 Page 3 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-3 Flowchart The following ﬂowchart describes the key points to replac- ing the two-line VFD. Figure 4-3: Flowchart — replacing the display At the terminal site Two-line display: Replace VFD on clamp plate.
Page 110: Replacing The Two-Line Vfd
rprbk203 Page 4 Tuesday, February 16, 1999 9:12 AM 4-4 Upper bezel components Replacing the two-line VFD To replace a two-line VFD, follow these steps: 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including: Upload CDRs...
Page 111 rprbk203 Page 5 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-5 2. Remove the four M3 screws that attach the display to the clamp plate. Use a #1 type 1A cross-recess screwdriver. Refer to Figure 4-4. Figure 4-4: Locating the VFD screws M3 screws grommets Vacuum...
Page 112 rprbk203 Page 6 Tuesday, February 16, 1999 9:12 AM 4-6 Upper bezel components Figure 4-5: Attaching the VFD to the clamp plate Clamp plate rubber grommet (sits between PCP and ESD shield at each corner) Screw secures VFD to clamp plate (one at each corner) ESD shield...
Page 113: Replacing The Graphical Display Assembly
rprbk203 Page 7 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-7 6. Reinstall the PCP assembly as explained in Remov- ing the PCP assembly on page 3-2. 7. Restore the terminal to operation. Refer to Restoring the terminal to operation on page 2-10, if necessary.
Page 114 rprbk203 Page 8 Tuesday, February 16, 1999 9:12 AM 4-8 Upper bezel components To replace the graphical display, follow these steps: 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including: Upload CDRs •...
Page 115 rprbk203 Page 9 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-9 Figure 4-8: ADSI board display connection PCP assembly Multi-application control PCP Graphical display assembly Rear terminal connector (J5) (disconnect ﬁrst!) Graphical display connector (on ADSI board) Front housing ADSI daughter board...
Page 116 rprbk203 Page 10 Tuesday, February 16, 1999 9:12 AM 4-10 Upper bezel components c) Grasp the cable connector firmly and pull up. d) Install a new cable: • Line the cable connector up straight with the connector on the display PCP. •...
Page 117 rprbk203 Page 11 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-11 Figure 4-9: Graphical display and ID bezel screws Lower display assembly screws Display assembly Top of front housing ID bezel screws (upper display assembly screws) e) Grasp the assembly at the top and bottom and lift up the right side to about 45 degrees.
Page 118 rprbk203 Page 12 Tuesday, February 16, 1999 9:12 AM 4-12 Upper bezel components Figure 4-10: Removing the graphical display assembly Assembly ﬁts under lock Keypad Display assembly Front housing 4. Install the display assembly into the terminal. a) Hold the display assembly at the top and bottom at about a 45-degree angle and fit it under the lock and swivel casings.
Page 119 rprbk203 Page 13 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-13 WARNING Cable connections: Ensure that the cable between the VFD and the ADSI board is correctly connected. This means that the connectors at either end of the cable Reversing or should be connected with the crossing this...
Page 120: Replacing The Abrasion Shield
rprbk203 Page 14 Tuesday, February 16, 1999 9:12 AM 4-14 Upper bezel components 6. Reconnect the power at the rear terminal PCP. 7. Close and lock the housing assembly as explained in Restoring the terminal to operation on page 2-10. 8.
Page 121 rprbk203 Page 15 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-15 5. To install the new abrasion shield: a) Ensure the track around the window is clear of any debris. b) Clean the display area, if necessary. Remove all dust and fingerprints to optimize readability.
Page 122: Replacing The Quick Access Keys Bezel
rprbk203 Page 16 Tuesday, February 16, 1999 9:12 AM 4-16 Upper bezel components Replacing the quick access keys bezel The factory equips each Millennium multi-pay terminal with ten- or ﬁve-button quick access key sets or a blank di- aler bezel. This bezel is attached to the bottom of the key- pad PCP, above the card reader.
Page 123 rprbk203 Page 17 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-17 Flowchart — replacing the quick access keys, page 2 Continued from the previous page Replace PCP assembly and reconnect all cables. Are you replacing label on current bezel? Reconnect power: Reconnect terminal...
Page 124: Replacing Quick Access Keys
rprbk203 Page 18 Tuesday, February 16, 1999 9:12 AM 4-18 Upper bezel components Replacing quick access keys To replace the quick access keys bezel, follow these steps: 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including: Upload CDRs...
Page 125 rprbk203 Page 19 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-19 2. Remove the two M3.5 tapping screws securing the quick access keys bezel above the card reader on the inside of the upper housing. Use a #2 type 1A cross-recess screwdriver. These screws are labelled in Figure 4-16.
Page 126: Replacing The Label Card
rprbk203 Page 20 Tuesday, February 16, 1999 9:12 AM 4-20 Upper bezel components 4. Install the new quick access keys bezel by pushing it into position on the front of the terminal. 5. Secure the quick access keys bezel from inside the front housing using the two M5 tapping screws.
Page 127: Replacing The Upper Bezel Assembly
rprbk203 Page 21 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-21 8. Reinstall the PCP assembly as explained in Remov- ing the PCP assembly on page 3-2. 9. Restore the terminal to operation. Refer to Restoring the terminal to operation on page 2-10, if necessary.
Page 128: Flowchart
rprbk203 Page 22 Tuesday, February 16, 1999 9:12 AM 4-22 Upper bezel components Figure 4-19: Upper bezel assembly, outside view ID bezel The upper bezel assembly includes the opening for the instruction window, special keys, the keypad, and the support for the quick access keys or blank bezel Card reader...
Page 129 rprbk203 Page 23 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-23 Figure 4-20: Flowchart — replacing the upper bezel assembly At the terminal site Are you Follow all the steps for installing an upgrade kit? preparing the terminal for maintenance, including: •...
Page 130: Replacing The Upper Bezel Assembly
rprbk203 Page 24 Tuesday, February 16, 1999 9:12 AM 4-24 Upper bezel components Replacing the upper bezel assembly The following procedure describes replacing the upper bezel assembly. 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including: Upload CDRs...
Page 131 rprbk203 Page 25 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-25 Bezel B: the keypad connector is disconnected from the external interface hookswitch PCP 2. Bezel A: Disconnect the hookswitch cable (J13) from the connector on the keypad PCP (J51). Refer to Fig- ure 4-21.
Page 132 rprbk203 Page 26 Tuesday, February 16, 1999 9:12 AM 4-26 Upper bezel components Figure 4-22: Bezel B — keypad/alerter connect to hookswitch Alerter PCP Alerter or smart card alert connector Ribbon cable connects to telephony Hookswitch (with rain shield) Mylar keypad cable Keypad PCP 4.
Page 133 rprbk203 Page 27 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-27 5. Lift out the clamp plate, with the VFD attached. Refer to Figure 4-24. For instructions for working with the large-screen graphical display assembly, refer to Replacing the graphical display assembly on page 4-7.
Page 134 rprbk203 Page 28 Tuesday, February 16, 1999 9:12 AM 4-28 Upper bezel components Figure 4-25: Screws for the upper bezel assembly Screws securing the quick access keys bezel Keypad PCP Screws securing the upper bezel assembly Bottom edge of window opening 8.
Page 135 rprbk203 Page 29 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-29 Figure 4-26: Removing the upper bezel assembly Grasp assembly by the sides and pull from terminal Quick access keys bezel (remove and install on new bezel) 10. Remove the quick access keys or blank bezel from the upper bezel assembly as described in Replacing the quick access keys bezel on page 4-16.
Page 136: Replacing The Display Window
rprbk203 Page 30 Tuesday, February 16, 1999 9:12 AM 4-30 Upper bezel components necting the terminal block to the rear terminal PCP. b) Remove your ESD strap connection. c) Close and lock the terminal. 15. Run the keypad test in the craft interface. 16.
Page 137: Flowchart
rprbk203 Page 31 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-31 Flowchart The ﬂowchart in Figure 4-28 shows the key points to re- placing the display window. Figure 4-28: Flowchart — replacing the display window At the terminal site Is there an internal Follow all the steps for...
Page 138: Replacing The Window
rprbk203 Page 32 Tuesday, February 16, 1999 9:12 AM 4-32 Upper bezel components Replacing the window To replace the display window, follow these steps: 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including: Upload CDRs...
Page 139 rprbk203 Page 33 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-33 3. On the inside of the terminal, remove the two screws holding the ID bezel in place. Refer to Figure 4-29. Figure 4-29: Locating ID bezel screws Clamp plate Top of front housing Remove these ID bezel screws...
Page 140: Installing An Internal Instruction Card
rprbk203 Page 34 Tuesday, February 16, 1999 9:12 AM 4-34 Upper bezel components 6. Remove the window by pushing it inward from the out- side of the terminal. 7. Lift the window and gasket away from the terminal. 8. To replace the window, ensure that the tab on the gas- ket of the new window is positioned to the top right, the handset side.
Page 141: Replacing The External Instruction Card
rprbk203 Page 35 Tuesday, February 16, 1999 9:12 AM Upper bezel components 4-35 Replacing the external instruction card The operating company may choose to use external in- stead of internal instruction cards. Refer to Figure 4-31. Figure 4-31: Installing the external instruction card External instruction card VFD cutout To remove and install an external instruction card:...
Page 142 rprbk203 Page 36 Tuesday, February 16, 1999 9:12 AM 4-36 Upper bezel components NTP: 506-6501-203 Issue: 00.01 Status: Standard Date: June 1998...
Page 143: Card And Hookswitch Parts
rprbk203 Page 1 Tuesday, February 16, 1999 9:12 AM 5 Card and hookswitch parts This section includes procedures for replacing: • card reader and bezel (card reader assembly), data- jack connector (optional) • alerter and hookswitch modules (two versions) • hookswitch alerter bezel assembly Figure 5-1: Hookswitch and card reader bezels Hookswitch/alerter...
Page 144: Working With The Card Reader Assembly
rprbk203 Page 2 Tuesday, February 16, 1999 9:12 AM 5-2 Card and hookswitch parts Working with the card reader assembly The card reader is attached to the exterior card reader bezel. Together they are referred to as a card reader assembly.
Page 145: Replacing Card Reader Assembly Parts
rprbk203 Page 3 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-3 Replacing card reader assembly parts To replace either the card reader or card reader bezel, you need to remove the assembly from the terminal. Follow this procedure to work with the card reader assem- bly: 1.
Page 146 rprbk203 Page 4 Tuesday, February 16, 1999 9:12 AM 5-4 Card and hookswitch parts • Before working with the PCP assembly, put on your precautions ESD wrist strap and connect it to the ESD connection points. • Disconnect the power. •...
Page 147 rprbk203 Page 5 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-5 5. Remove the assembly from the housing: a) Remove the M5 tapping screw located under the card reader, in the middle. Use a #2 type 1A cross- recess screwdriver.
Page 148 rprbk203 Page 6 Tuesday, February 16, 1999 9:12 AM 5-6 Card and hookswitch parts Figure 5-5: Card reader assembly, lower view Card reader Card reader bezel Screw posts for securing the bezel to the front housing Card guide fits over this edge 6.
Page 149 rprbk203 Page 7 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-7 b) If a new multi-card reader does not have a card guide as part of the card reader housing, check the old reader for this piece and snap it on to the new card reader.
Page 150 rprbk203 Page 8 Tuesday, February 16, 1999 9:12 AM 5-8 Card and hookswitch parts Figure 5-8: Multi-card reader, exploded view Card reader Smart card microswitch actuator Card reader bezel Tab that Card Interlock hooks onto slot rain shield Card Multi-card reader slot (top view) Mag stripe...
Page 151 rprbk203 Page 9 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-9 Figure 5-9: Positioning the card reader rain shield Rain shield must be rotated onto Card reader attaches back of card reader to card bezel at this end Card reader (top view) Tab on card reader (underneath PCP extension)
Page 152 rprbk203 Page 10 Tuesday, February 16, 1999 9:12 AM 5-10 Card and hookswitch parts 10. Replace the PCP assembly as explained in Remov- ing the PCP assembly on page 3-2, if you removed it in step 2. 11. When you reconnect the cables to the PCP assembly, ensure that any excess lengths are folded away from the terminal housing.
Page 153: Folding The Card Reader Cable
rprbk203 Page 11 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-11 Folding the card reader cable As additional ESD protection, the card reader cable must be folded so it does not touch the terminal housing. Refer to Figure 5-11. Figure 5-11: Folding the card reader cable Card reader Front housing...
Page 154: Identifying Datajack Hardware
rprbk203 Page 12 Tuesday, February 16, 1999 9:12 AM 5-12 Card and hookswitch parts Identifying datajack hardware There are two considerations in regards to using datajack connectors on Multi-pay-based terminals. • First, terminals with through-hole control PCPs of MTR 1.7 or later vintage can have either datajack function- ality or the smart card alert feature.
Page 155 • Secondly, there are two types of datajack connectors. — The Nortel-supplied datajack is an external teladapt installed in the card reader bezel. — The terminal may also have an external, Telco- provided jack. In this case, refer to the documen- tation supplied by the Telco for servicing the jack.
Page 156: Installing A Card Reader Datajack Bezel
rprbk203 Page 14 Tuesday, February 16, 1999 9:12 AM 5-14 Card and hookswitch parts Installing a card reader datajack bezel This bezel attaches in the same manner as a card reader bezel. 1. Assemble the datajack bezel upgrade kit. The datajack bezel consists of two pieces: •...
Page 157 rprbk203 Page 15 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-15 2. Follow the standard procedures for opening the termi- nal explained in Preparing the terminal for mainte- nance on page 2-3 and Opening and closing the terminal on page 2-6, including: Upload CDRs •...
Page 158 rprbk203 Page 16 Tuesday, February 16, 1999 9:12 AM 5-16 Card and hookswitch parts 3. Remove the PCP assembly. Refer to Removing the PCP assembly on page 3-2. 4. Remove the card reader assembly. Refer to Working with the card reader assembly on page 5-2.
Page 159 rprbk203 Page 17 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-17 See this If this is an upgrade, at this point you need to: 1. Change the firmware or control PCP, depending on what you got with the kit. Upgrade 2.
Page 160: Making A Datajack Call
rprbk203 Page 18 Tuesday, February 16, 1999 9:12 AM 5-18 Card and hookswitch parts Figure 5-16: Datajack connector with shorting loop Shorting loop Wires attached 4-pin connector to datajack APC attaches to J34 module on the telephony PCP 10. Reconnect the card reader cable to the control PCP. 11.
Page 161: Replacing The Alerter Module
rprbk203 Page 19 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-19 4. The terminal prompts the user to return the handset on-hook. This prevents the data from being interrupted by out- side noise. 5. The call is complete when the modem hangs up. Replacing the alerter module The alerter module is located on the handset side of the terminal, beside the card reader.
Page 162: Flowchart
rprbk203 Page 20 Tuesday, February 16, 1999 9:12 AM 5-20 Card and hookswitch parts Flowchart The ﬂowchart in Figure 5-18 shows the key points to re- placing the alerter module. Figure 5-18: Flowchart — replacing the alerter module At the terminal site Attach a new alerter module Follow all the steps for preparing the terminal for...
Page 163: Steps For Replacing The Alerter Module
rprbk203 Page 21 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-21 Steps for replacing the alerter module To remove the alerter module from inside the terminal, fol- low these steps: 1. This procedure assumes you have, followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including:...
Page 164 rprbk203 Page 22 Tuesday, February 16, 1999 9:12 AM 5-22 Card and hookswitch parts 2. Disconnect the alerter cable. • If the alerter cable (J14) is connected to the key- pad PCP: remove the PCP assembly bracket as explained in Removing the PCP assembly on page 3-2 and put it in an anti-static bag and set it aside.
Page 165 rprbk203 Page 23 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-23 Figure 5-20: Bezel B alerter connection to hookswitch Alerter PCP Alerter or smart card alert connector Ribbon cable connects to telephony Hookswitch Mylar keypad cable Keypad PCP •...
Page 166 rprbk203 Page 24 Tuesday, February 16, 1999 9:12 AM 5-24 Card and hookswitch parts Figure 5-21: Locating the alerter module Card reader Alerter PCP Remove these M3.5 screws Top of front Access hole housing to number card 4. To replace the alerter module, reverse the preceding steps.
Page 167: Replacing The Hookswitch Module
rprbk203 Page 25 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-25 Replacing the hookswitch module The hookswitch PCP is located on the handset side of the terminal, beside the keypad PCP, which it connects to. Figure 5-22 shows the positioning of the hookswitch be- hind the hookswitch/alerter bezel on the terminal exterior.
Page 168 rprbk203 Page 26 Tuesday, February 16, 1999 9:12 AM 5-26 Card and hookswitch parts Figure 5-23: Module A — identifying the hookswitch Alerter PCP Cable clamp Keypad PCP Hookswitch Figure 5-24: Module B— identifying the external interface hookswitch Alerter PCP Alerter or smart card alert connector...
Page 169: Flowchart
rprbk203 Page 27 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-27 Flowchart The following ﬂowchart describes the key points to replac- ing the hookswitch module. Figure 5-25: Flowchart — replacing the hookswitch module At the terminal site Follow all the steps for Reconnect module to appropriate connector...
Page 170: Replacing The Hookswitch
rprbk203 Page 28 Tuesday, February 16, 1999 9:12 AM 5-28 Card and hookswitch parts Replacing the hookswitch To replace the hookswitch module, follow these steps: 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including: Upload CDRs...
Page 171 rprbk203 Page 29 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-29 2. Disconnect the hookswitch from other modules: • Module A: Disconnect the hookswitch cable (J13) from the connector on the keypad PCP (J51). • Module B: Disconnect the mylar cable connecting the hookswitch to the keypad PCP (J53).
Page 172 rprbk203 Page 30 Tuesday, February 16, 1999 9:12 AM 5-30 Card and hookswitch parts 3. Loosen the two M3.5 tapping screws securing the hookswitch PCP assembly. • This allows the hookswitch PCP to be lifted over the locating pin. • Use a #2 type 1A cross-recess screwdriver.
Page 173 rprbk203 Page 31 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-31 Figure 5-29: Positioning the hookswitch rain shield Hookswitch rain shield Hole for switch Top of Rain shield front fits around housing screw mount b) Install the external interface hookswitch assembly: •...
Page 174 rprbk203 Page 32 Tuesday, February 16, 1999 9:12 AM 5-32 Card and hookswitch parts 7. Module A: Route the cable from the hookswitch mod- ule through the cable clamp below the module and re- connect the module to the keypad connector. Module B: Reconnect the mylar keypad PCP cable to the hookswitch module (J53).
Page 175: Replacing The Hookswitch/Alerter Bezel
rprbk203 Page 33 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-33 Replacing the hookswitch/alerter bezel The hookswitch/alerter bezel is attached to the left side of exterior of the terminal. It covers the alerter and hook- switch modules and contains the cradle that holds the handset.
Page 176: Flowchart
rprbk203 Page 34 Tuesday, February 16, 1999 9:12 AM 5-34 Card and hookswitch parts Flowchart The ﬂowchart in Figure 5-32 shows the key points to re- placing the hookswitch/alerter assembly. Figure 5-32: Flowchart — replacing the hookswitch/alerter bezel At the terminal site Unscrew the hookswitch/ alerter bezel and remove it Follow all the steps for...
Page 177: Replacing The Bezel
rprbk203 Page 35 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-35 Replacing the bezel Follow these steps to replace the hookswitch/alerter bezel: 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including: Upload CDRs...
Page 178 rprbk203 Page 36 Tuesday, February 16, 1999 9:12 AM 5-36 Card and hookswitch parts • removed the alerter module as explained in Replacing the alerter module on page 5-19 • removed the hookswitch module as explained in Replacing the hookswitch module on page 5-25 2.
Page 179: Replacing The Number Card
rprbk203 Page 37 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-37 5. Reinstall the PCP assembly as explained in Remov- ing the PCP assembly on page 3-2. 6. Restore the terminal to operation. Refer to Restoring the terminal to operation on page 2-10, if necessary.
Page 180 rprbk203 Page 38 Tuesday, February 16, 1999 9:12 AM 5-38 Card and hookswitch parts To replace the number card, follow this procedure: 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including: •...
Page 181 rprbk203 Page 39 Tuesday, February 16, 1999 9:12 AM Card and hookswitch parts 5-39 4. Replace the number-card window: a) Insert one end of the window in position in the opening in the alerter bezel. b) Bend the window outward. c) Insert the opposite end into position, and release.
Page 182 rprbk203 Page 40 Tuesday, February 16, 1999 9:12 AM 5-40 Card and hookswitch parts NTP: 506-6501-203 Issue: 00.01 Status: Standard Date: June 1998...
Page 183: Coin Path Modules
rprbk203 Page 1 Tuesday, February 16, 1999 9:12 AM 6 Coin path modules The following section describes replacing the various components which make up the coin path of the terminal. Instructions in this section include how to: • perform a coin box collection •...
Page 184 rprbk203 Page 2 Tuesday, February 16, 1999 9:12 AM 6-2 Coin path modules Figure 6-1: External aspects of the coin path Coin path entry slot Coin path exit points (coin return and cash box in coin vault) Figure 6-2: Internal aspects of the coin path Coin entry into validator runway from exterior...
Page 185: Performing A Coin Box Collection
rprbk203 Page 3 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-3 Performing a coin box collection The coin box can be removed and replaced without taking the terminal out of service. • You should not do a collection if the supplementary power is off.
Page 186: Replacing Coin Modules Flowchart
rprbk203 Page 4 Tuesday, February 16, 1999 9:12 AM 6-4 Coin path modules The Millennium Manager registers that a collection has taken place and resets the status to zero. 4. Insert an empty cash box, ensuring it sits squarely in the coin vault.
Page 187 rprbk203 Page 5 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-5 Figure 6-4: Flowchart — replacing the validator or escrow, page 2 Continued from the previous page Perform maintenance and reinstall the part(s) and reconnect all cables Do you need to remove the escrow?
Page 188: Replacing The Coin Validator
rprbk203 Page 6 Tuesday, February 16, 1999 9:12 AM 6-6 Coin path modules Replacing the coin validator The coin validator has sensors which check inserted coins to make sure they are valid for the terminal. The operating company determines which coins the terminal will accept. To remove the validator and clear it or replace it, follow these steps: 1.
Page 189 rprbk203 Page 7 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-7 Electrostatic • Before working with the in- ternal boards, put on your discharge ESD wrist strap and con- (ESD) nect it to an ESD connection point inside the terminal. •...
Page 190 rprbk203 Page 8 Tuesday, February 16, 1999 9:12 AM 6-8 Coin path modules 2. Disconnect the validator cable (J33) from the control PCP connector (J8). 3. Feed the cable under the PCP assembly. 4. Disconnect the validator cable (J21) from the escrow connector (PL5) 5.
Page 191 rprbk203 Page 9 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-9 Figure 6-7: Lifting the validator off the retaining screw Rear housing Coin validator retaining screw Keyhole Coin validator (right view) The left side of the validator is shown in Figure 6-8. Figure 6-8: Showing the coin rejection chute on the validator Coin entry...
Page 192 rprbk203 Page 10 Tuesday, February 16, 1999 9:12 AM 6-10 Coin path modules To troubleshoot a validator jam or to remove the inter- nal partition that prevents such jams, the validator comes apart, as shown in Figure 6-9. Two steel hinge rods, one on either side of the valida- tor, release the upper and lower runways.
Page 193 rprbk203 Page 11 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-11 Figure 6-10: Exploded view of the validator with runway pins Upper runway cover Validator Coin path runway pins entry Main validator housing 9. When you remove the validator from the terminal, do a visual check first to see if the coin chute is clear.
Page 194 rprbk203 Page 12 Tuesday, February 16, 1999 9:12 AM 6-12 Coin path modules c) When you have cleared the jam, replace the runway covers. Vandal-deterrent validator: • If the validator has the three runway pins ensure they are properly in place in the sockets on the validator body.
Page 195 rprbk203 Page 13 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-13 b) Locate the partition tab which extends through the wall of the rejection chute. Refer to Figure 6-11. c) Bend the tab straight. d) Slide the partition out and discard. e) Re-attach the coin rejection chute to the validator body, making sure all the tabs are inserted in the proper holes.
Page 196 rprbk203 Page 14 Tuesday, February 16, 1999 9:12 AM 6-14 Coin path modules Figure 6-12: Reinstalling the validator Keyhole Validator Validator coin return chute Coin validator retaining screw Validator slides into escrow chute Escrow 14. Restore the terminal to operation. Refer to Restoring the terminal to operation on page 2-10, if necessary.
Page 197: Replacing The Coin Escrow
rprbk203 Page 15 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-15 Replacing the coin escrow The coin escrow holds the coins until a call is connected or not completed. • If the call is connected, the escrow dumps the coins into the coin box.
Page 198 rprbk203 Page 16 Tuesday, February 16, 1999 9:12 AM 6-16 Coin path modules To remove the escrow for replacement or to clear a coin jam, do the following: 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6, including: Upload...
Page 199 rprbk203 Page 17 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-17 2. Remove the escrow module. • Top-mounted escrows: Start at step 3. • Escrows secured through the coin vault: — Remove the coin box as explained in Re- placing the vault door or the coin box on page 6-25 —...
Page 200 rprbk203 Page 18 Tuesday, February 16, 1999 9:12 AM 6-18 Coin path modules Figure 6-15: Positioning the escrow module Bottom of validator fits here Escrow Hinge of rear housing Securing tab Locating pin 5. To clear a jam, do the following: a) Turn the escrow upside down, and rock the unit from side to side.
Page 201 rprbk203 Page 19 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-19 7. If you are installing a new escrow, attach the rain shield to the escrow once it is seated back in the ter- minal. The positioning of the rain shield is shown in Figure 6-16.
Page 202 rprbk203 Page 20 Tuesday, February 16, 1999 9:12 AM 6-20 Coin path modules 9. Restore the terminal to operation. Refer to Restoring the terminal to operation on page 2-10, if necessary. a) Reconnect the power to the terminal by recon- necting the terminal block to the rear terminal PCP.
Page 203: Replacing The Coin Guide
rprbk203 Page 21 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-21 Replacing the coin guide The coin guide is located on the ID bezel. It is the slot where coins are inserted and is the entry to the coin vali- dator.
Page 204 rprbk203 Page 22 Tuesday, February 16, 1999 9:12 AM 6-22 Coin path modules Electrostatic • Before working with the inter- nal boards, put on your ESD discharge wrist strap and connect it to an (ESD) ESD connection point inside the terminal. •...
Page 205 rprbk203 Page 23 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-23 4. Remove the two screws securing the ID bezel. Refer to Figure 6-18. 5. Remove the ID bezel from the terminal. 6. Remove the coin guide from the ID bezel by unscrew- ing the two M3.5 screws securing the guide to the be- zel.
Page 206: Working Inside The Coin Vault
rprbk203 Page 24 Tuesday, February 16, 1999 9:12 AM 6-24 Coin path modules Working inside the coin vault The coin vault contains several components which may re- quire changing. In some cases, such as the coin box, this may happen fairly frequently. In other cases, such as the security switch or the coin box rail, changes are rare.
Page 207: Replacing The Vault Door Or The Coin Box
rprbk203 Page 25 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-25 Replacing the vault door or the coin box The terminal collects the coins used to make a call into a coin box inside the coin vault of the terminal. There are various components to the coin vault that may need to be replaced.
Page 208: Accessing The Coin Vault
rprbk203 Page 26 Tuesday, February 16, 1999 9:12 AM 6-26 Coin path modules Accessing the coin vault The following procedure explains how to access the coin vault and replace the vault door or the coin box. See this: • The terminal keeps track of the coin box contents.
Page 209 rprbk203 Page 27 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-27 3. Insert the T-tool or L-tool into the slot on the front of the vault door. 4. Turn the tool counterclockwise until it stops. 5. Use the tool as a handle to pull the vault door away from the terminal.
Page 210: Working With The Coin Box Rail
rprbk203 Page 28 Tuesday, February 16, 1999 9:12 AM 6-28 Coin path modules Working with the coin box rail The coin box rail supports the lid of the coin box. It will sel- dom, if ever, need to be replaced. Not all models of termi- nal have it.
Page 211: Replacing The Coin Box Rail
rprbk203 Page 29 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-29 Replacing the coin box rail To replace the coin box rail, follow these steps: 1. This procedure assumes you have: • arranged for a coin pickup, and have not replaced the coin box •...
Page 212 rprbk203 Page 30 Tuesday, February 16, 1999 9:12 AM 6-30 Coin path modules b) Remove the escrow as explained in Replacing the coin escrow on page 6-15 and put it aside in an anti-static bag See this Newer versions of terminal hard- ware may not require the removal of the validator and escrow to access the screws.
Page 213 Note: The coin funnel gasket is used for instances where the coin box lid being used is not Nortel-issued. In this case, the hole in the coin box rail may not exact- ly match the hole in the lid of the coin box. The purpose of the funnel is to compensate for this discrepancy.
Page 214: Upgraded Coin Box Rail
Upgraded coin box rail If your company is using coin boxes and coin box lids which are not Nortel issue, there may be a compatibility is- sue in regards to how the lid ﬁts under the escrow exit hole in the coin box rail.
Page 215 rprbk203 Page 33 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-33 As well, a coin funnel gasket can be added to close up the space between the rail and the lid. Figure 6-28 shows these features. Figure 6-28: Adjusting the coin box rail coin opening Escrow exit hole Coin...
Page 216: Replacing The Security Pcp
rprbk203 Page 34 Tuesday, February 16, 1999 9:12 AM 6-34 Coin path modules Replacing the security PCP The security PCP is located inside the coin vault. It has two microswitches. One monitors the coin box and the other, the coin vault lock. This module seldom fails, so there are no specific alarms to indicate a security PCP failure.
Page 217 rprbk203 Page 35 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-35 Follow these steps to replace the security PCP: 1. This procedure assumes you have: • arranged for a coin box pickup • followed the directions in Preparing the terminal for maintenance on page 2-3 and Opening and closing the terminal on page 2-6 •...
Page 218 rprbk203 Page 36 Tuesday, February 16, 1999 9:12 AM 6-36 Coin path modules Figure 6-30: Rear terminal PCP security connector Rear housing Upper terminal block (disconnect Rear terminal PCP power here) Security PCP connector Cable (J30) clamp Rear terminal PCP cable (connects to control PCP)P 3.
Page 219: Simulating A Coin Collection
rprbk203 Page 37 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-37 Figure 6-31: Security PCP, installed Security PCP cable ﬁts through hole in roof in back corner, beside the coin box rail Security Switch for key lock Switch for coin box Screw securing the security PCP to housing Coin vault...
Page 220: Replacing The Coin Vault Lock
rprbk203 Page 38 Tuesday, February 16, 1999 9:12 AM 6-38 Coin path modules Note: Be sure to follow procedure for notifying the coin collection service that maintenance took place involving removing the coin box. c) Remove your ESD strap connection. d) Close and lock the terminal.
Page 221: Replacing A Mechanical Lock
rprbk203 Page 39 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-39 Replacing a mechanical lock The procedure below describes how to replace a mechan- ical lock. 1. This procedure assumes you have followed these pro- cedures described earlier in this chapter: •...
Page 222 rprbk203 Page 40 Tuesday, February 16, 1999 9:12 AM 6-40 Coin path modules 2. Remove the key from the coin compartment lock. 3. Remove the four screws securing the coin compart- ment lock. Refer to Figure 6-33. Figure 6-33: Replacing the coin vault lock Coin vault Security PCP Coin compartment...
Page 223: Coin Vault Lock Upgrade
rprbk203 Page 41 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-41 10. Replace the vault door and lock the vault, as explained in Replacing the vault door or the coin box on page 6-25. Coin vault lock upgrade This procedure describes how to install extra lock plates on the coin vault lock.
Page 224: About The E-Lock Security Switch
rprbk203 Page 42 Tuesday, February 16, 1999 9:12 AM 6-42 Coin path modules Figure 6-34: Vault lock upgrade side view Lower housing lock assembly Small holes Big holes Lock Spacers Screws 3. Reassemble the lock by following the instructions in Replacing the coin vault lock on page 6-38.
Page 225 rprbk203 Page 43 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-43 Installing the switch and bracket The following procedure describes how to install an e-lock, and an e-lock security switch and bracket. 1. This procedure assumes you have: •...
Page 226 rprbk203 Page 44 Tuesday, February 16, 1999 9:12 AM 6-44 Coin path modules 2. Close the terminal housing, but do not lock it. 3. Open the coin vault as explained in Replacing the vault door or the coin box on page 6-25. 4.
Page 227 rprbk203 Page 45 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-45 Figure 6-36: Switch ﬁts under e-lock housing Two screws secure the e-lock housing switch beneath the e-lock Screw securing switch to bracket e-lock Switch bracket bottom bracket Security switch Cable and connector (J31) (connect to rear terminal PCP)
Page 228 rprbk203 Page 46 Tuesday, February 16, 1999 9:12 AM 6-46 Coin path modules Figure 6-37: Inserting the coin box into the coin vault Coin box rail Lid slides into Lid has a coin box rail one-way lever Coin box 13. Close and lock the coin vault. See this: Once the vault is closed and locked, you will not be able to get back in...
Page 229: Working With The Coin Return Assembly
rprbk203 Page 47 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-47 Working with the coin return assembly The coin return assembly is replaceable as a single unit, which is secured through the ﬂoor of the rear chassis. Figure 6-38: Exterior aspect of the coin return assembly Upper housing and hinges not shown...
Page 230 rprbk203 Page 48 Tuesday, February 16, 1999 9:12 AM 6-48 Coin path modules Figure 6-39: Flowchart — installing the coin return and bracket At the terminal: Remove coin return Follow all the steps for bracket (if there is one) preparing the terminal for maintenance, including: Remove coin return •...
Page 231: Replacing The Coin Return Assembly
rprbk203 Page 49 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-49 Replacing the coin return assembly The following steps tell you how to remove and replace the coin return assembly. 1. This procedure assumes you have followed the direc- tions in Preparing the terminal for maintenance on page 2-3.
Page 232 rprbk203 Page 50 Tuesday, February 16, 1999 9:12 AM 6-50 Coin path modules 3. If the terminal has a coin return bracket, remove it and set aside. Refer to Coin return bracket upgrade on page 6-51, if necessary. Note: Older terminals may not have this part. 4.
Page 233: Coin Return Bracket Upgrade
rprbk203 Page 51 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-51 Coin return bracket upgrade This procedure describes installing a coin return bracket for Millennium Multi-pay terminals. This bracket provides a vandalism/fraud-deterrent solu- tion. Refer to Figure 6-41 to see how the bracket ﬁts over the coin return assembly.
Page 234 rprbk203 Page 52 Tuesday, February 16, 1999 9:12 AM 6-52 Coin path modules 2. Remove the screw at the front of the hinge located on the left side of the rear housing. Refer to Figure 6-42. Figure 6-42: Remove forward screw from hinge Rear housing Escrow sits over this hole...
Page 235 rprbk203 Page 53 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-53 Figure 6-43: Angling the coin return bracket Coin return Hinge bracket bracket (hinge not shown) Front of terminal (behind coin return) Recess on coin return (inside the terminal) Reference point: Terminal viewed...
Page 236 rprbk203 Page 54 Tuesday, February 16, 1999 9:12 AM 6-54 Coin path modules 4. Optional step: Check proper positioning of the brack- a) Unscrew the coin return retainer screw. Refer to Figure 6-44. b) Insert two fingers into the coin return chute and hook them around the flap.
Page 237 rprbk203 Page 55 Tuesday, February 16, 1999 9:12 AM Coin path modules 6-55 7. Attempt once again to move the coin return assembly. This time it should sit solidly, without moving. 8. Ensure all cables and cords are tucked inside the ter- minal housing.
Page 238 rprbk203 Page 56 Tuesday, February 16, 1999 9:12 AM 6-56 Coin path modules NTP: 506-6501-203 Issue: 00.01 Status: Standard Date: June 1998...
Page 239 rprbk203 Page 1 Tuesday, February 16, 1999 9:12 AM 7 Coin basic w/o display This terminal is the base-line Multi-pay-based terminal. • It does not have a VFD (vacuum fluorescent display) or a card reader. • It only accepts coins and manually-entered calling card numbers as payment methods.
Page 240: About The Coin Basic Portable Display
rprbk203 Page 2 Tuesday, February 16, 1999 9:12 AM 7-2 Coin basic w/o display A Coin basic portable display must be installed in the terminal to provide the craft interface visual prompts to al- low the terminal to be properly installed and maintained. When the craftsperson is ﬁnished the installation or main- tenance procedure, the display is removed from the termi- nal.
Page 241 rprbk203 Page 3 Tuesday, February 16, 1999 9:12 AM Coin basic w/o display 7-3 Flowchart The following ﬂow chart describes the process of installing and removing the Coin basic portable display. Figure 7-2: Flowchart — installing/removing internal display, page 1 At the terminal site Close housing and lock with T-tool...
Page 242 rprbk203 Page 4 Tuesday, February 16, 1999 9:12 AM 7-4 Coin basic w/o display Flowchart: installing/removing internal display, page 2 Continued from previous page Re-enter the craft interface. Unlock the terminal when Open terminal housing prompted to do so. Connect ESD strap Connect ESD strap inside terminal inside terminal...
Page 243: Installing A Portable Display
rprbk203 Page 5 Tuesday, February 16, 1999 9:12 AM Coin basic w/o display 7-5 Installing a portable display The following instructions describe how to install a Coin basic portable display prior to maintenance procedures. 1. These first steps will be taken without benefit of a dis- play, so enter the numbers carefully.
Page 244 rprbk203 Page 6 Tuesday, February 16, 1999 9:12 AM 7-6 Coin basic w/o display 4. Attach the display: a) Lift the PCP assembly by the plastic frame. Note: You may need to disconnect the keypad cable (J1A) and the handset teladapt plug (J10B) if these cables are not long enough to allow you to lift the PCP assembly sufficiently to reach the display connector.
Page 245 rprbk203 Page 7 Tuesday, February 16, 1999 9:12 AM Coin basic w/o display 7-7 d) Feed the cable under the PCP assembly. e) Connect the Coin basic portable display cable to the connector on the control PCP (J7). Refer to Figure 7-4. f) Reseat the PCP assembly in the brackets.
Page 246: Re-Entering The Craft Interface
rprbk203 Page 8 Tuesday, February 16, 1999 9:12 AM 7-8 Coin basic w/o display 6. If required, use the knuckle-saver suction cup to re- move the external instruction card from the front of the terminal. 7. Check the display. If you are still in the craft interface, continue with your maintenance procedures.
Page 247 rprbk203 Page 9 Tuesday, February 16, 1999 9:12 AM Coin basic w/o display 7-9 As you enter the digits, they appear on the VFD. If you make a mistake, press the button and re-enter the number. 3. Press This message appears on the VFD: Please use key now &...
Page 248: Removing The Coin Basic Portable Display
rprbk203 Page 10 Tuesday, February 16, 1999 9:12 AM 7-10 Coin basic w/o display Removing the Coin basic portable display When you are ready to return the terminal to service, you need to remove the portable display. 1. Enter your access number and PIN and press 2.
Page 249 rprbk203 Page 11 Tuesday, February 16, 1999 9:12 AM Coin basic w/o display 7-11 8. Remove the Coin basic portable display. Note: If the instruction card is an internal card, do the following: a) remove the ID bezel b) lift the clamp plate c) replace the card d) replace the clamp plate and ID bezel.
Page 250 rprbk203 Page 12 Tuesday, February 16, 1999 9:12 AM 7-12 Coin basic w/o display NTP: 506-6501-203 Issue: 00.01 Status: Standard Date: June 1998...
Page 251 rprbk203 Page 1 Tuesday, February 16, 1999 9:12 AM Index card reader (continued) datajack insert 5-13 abrasion shield, replacing 4-14 detailed replacement instructions access code, craft interface 2-3 accessing the terminal 2-1 folding the cable 5-11 acoustic membrane 5-23 rain shield 5-4 alerter module rain shield installation 5-8 acoustic membrane 5-23...
Page 252 rprbk203 Page 2 Tuesday, February 16, 1999 9:12 AM I-2 Index coin basic w/o display terminal coin basic w/o display terminal (continued) (continued) coin box, replacing 6-25 upper bezel assembly, replacing 4- coin guide 6-21 disconnecting power 2-7 upper housing lock, replacing 2-18 disconnecting power from the IAS validator, replacing 6-6 module 2-9...
Page 253 rprbk203 Page 3 Tuesday, February 16, 1999 9:12 AM Index I-3 control PCP (continued) replacing ﬁrmware 3-14 e-purse applications uninstall checking SAM function (SmartCity) INSTALL 2-2 3-25 uninstall if replacing 3-5, 3-23 installing a SAM 3-22 control PCP, removing 3-5 equipment, See tools cotter pin 2-25 escrow...
Page 254 rprbk203 Page 4 Tuesday, February 16, 1999 9:12 AM I-4 Index ﬂowchart (continued) ID bezel, removing 4-26 replacing the handset and cord, identifying the terminal 1-9 swivel 2-23 inferred answer supervision (IAS), See replacing the hookswitch module 5- IAS module INSTALL replacing the hookswitch/alerter changing card reader types 5-3...
Page 255 rprbk203 Page 5 Tuesday, February 16, 1999 9:12 AM Index I-5 multi-pay terminal (continued) lanyard, See handset cord ﬁrmware, replacing 3-14 link assembly front housing assembly, replacing opening the terminal 2-7 2-13 removing 2-15 grounded rear terminal PCP 2-28 locating pin 5-30 grounding strap, replacing 2-21 lock handset, cord, swivel, replacing 2-...
Page 256 rprbk203 Page 6 Tuesday, February 16, 1999 9:12 AM I-6 Index Please use key now/& open the terminal 2-3 No call records/To continue, press * 2- Not installed/Use # to INSTALL 7-8, 7- quick access keys number card, replacing 5-37 replacing 4-16 replacing label 4-20 opening the terminal housing 2-6...
Page 257 rprbk203 Page 7 Tuesday, February 16, 1999 9:12 AM Index I-7 replacing (continued) upper bezel assembly 4-21 Technical Assistance Manager (TAM) upper housing lock 2-18 3-18 vacuum ﬂuorescent display (VFD) Telephony board not responding 2-11 3-34, 3-37 telephony PCP vault door or the coin box 6-25 labels 1-10 VFD (vacuum ﬂuorescent display) removing 3-5, 3-11...
Page 258 rprbk203 Page 8 Tuesday, February 16, 1999 9:12 AM I-8 Index validator warnings cable connections 2-10, 2-15 CDR uploads 2-14, 3-5, 4-4, 5-3 coin jams 6-10 ESD precautions 2-15, 3-6, 5-35, 6- hinge rods 6-10 INSTALL 2-2 warranty label 1-9 remove to replace rear terminal PCP window gasket 4-34 2-30...
Page 259 rprbk203 Page 9 Tuesday, February 16, 1999 9:12 AM...
Page 260 rprbk203 Page 10 Tuesday, February 16, 1999 9:12 AM Millennium Multi-pay-based terminals: Replacing parts © 1998 Northern Telecom All rights reserved NORTHERN TELECOM CONFIDENTIAL: The information contained in this document is the property of Northern Telecom. Except as speciﬁcally authorized in writing by Northern Telecom, the holder of this document shall keep the information contained herein conﬁdential and shall protect same in whole or in part from disclosure and...

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