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Customer support
Gather support information: Before contacting Digi technical support for help, gather the following
information:
Product name and model
Product serial number (s)
Firmware version
Operating system/browser (if applicable)
Logs (from time of reported issue)
Trace (if possible)
Description of issue
Steps to reproduce
Contact Digi technical support: Digi offers multiple technical support plans and service packages.
Contact us at +1 952.912.3444 or visit us at www.digi.com/support.
Feedback
To provide feedback on this document, email your comments to
techcomm@digi.com
Include the document title and part number (Digi Connect IT® 4 User Guide, 90002355 A) in the subject
line of your email.
Digi Connect IT® 4 User Guide
6
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