ABB PickMaster Twin - PowerPac Applications Manual page 436

7 Troubleshooting
7.5 Error codes
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Type Description
Error An error occurred when calling a function on an External
Sensor COM object. The log message provides more inform-
ation.
Error When opening a project with en external position generator,
its corresponding sensor could not be found in the used line.
Error An external sensor failed to start when the project was started.
The position source will not be used during production.
Error General User Hook error. See description for more informa-
tion.
Error General license error. See description for more information.
Error More cameras are used than allowed by the currently installed
license.
Solution: Either remove cameras or request a new license.
Error More robot controllers are used than allowed by the currently
installed license.
Solution: Either remove robot controllers or request a new
license.
Error More cameras are using inspection vision models than al-
lowed by the currently installed license.
Solution: Either remove inspection models or request a new
license.
Error More robot controllers are using camera distribution than al-
lowed by the currently installed license
Solution: Either make sure not to use more camera distribu-
tion than allowed or request a new license.
Error Attempt to start a project with ATC without an appropriate li-
cense.
Solution: Request a new license including the ATC option or
remove ATC from the project.
Warning The licence will expire in less than 14 days.
Solution: Request a new license.
Error More External Sensors are used than allowed by the currently
installed license.
Solution: Either remove External Sensors or request a new
license.
Error Attempt to start a project with conveyors without an appropri-
ate license.
Solution: Request a new license including the ATC option or
remove all conveyors from the project.
Error The network adapter (IP-address) not found.
Solution: Make sure that the specified network card is enabled
and that the IP address of the card has not changed.
Error Access to Service denied.
Reason: PickMaster cannot Access Windows Services.
Error Cannot access PickMaster Time Synchronization Service.
Reason: PickMaster Time Synchronization Service is not in-
stalled.
Error Cannot stop PickMaster Time Synchronization Service.
Error Cannot start PickMaster Time Synchronization Service.
Application manual - PickMaster® Twin - PowerPac
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3HAC064218-001 Revision: B