Finisher Related Service Call - Toshiba e-STUDIO6520C Service Handbook

6.2.19

Finisher related service call

[CB00] Finisher not connected
[CB01] Finisher communication error
MJ-1103/1104
1. Check if the harness connecting the LGC board and the finisher controller PC board is
disconnected or open circuited.
2. Check if the conductor pattern on the finisher controller PC board is open circuited or short
circuited.
3. Update the firmware version of the finisher ROM.
4. Update the firmware version of the converter ROM.
5. Replace the finisher control PC board.
6. Check if the conductor pattern on the LGC board is open circuited or short circuited.
7. Replace the LGC board.
[CB10] Entrance motor abnormality
MJ-1103/1104
Is there any mechanical problem when the entrance roller is rotated?
YES
NO
Is the harness between the entrance motor (M1) and the finisher control PC board (CN7)
disconnected or open circuited?
l YES
NO
1. Replace the entrance motor (M1).
2. Replace the finisher control PC board.
[CB11] Buffer tray guide motor abnormality
* You receive a [CB11] error when the [ED16] error occurs three times in succession.
MJ-1103/1104
Is there any mechanical problem when the buffer tray guide is opened/closed while the buffer
roller is lifted up?
YES
NO
Is the harness between the buffer tray guide motor (M3) and the finisher control PC board
(CN18) disconnected or open circuited?
l YES
NO
1. Replace the buffer tray guide motor (M3).
2. Replace the finisher control PC board.
e-STUDIO5520C/6520C/6530C
ERROR CODE and TROUBLESHOOTING
Fix the mechanism.
• Reconnect the connector securely.
• Replace the harness.
Fix the mechanism.
• Reconnect the connector securely.
• Replace the harness.
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