Table of Contents
Advertisement
A-19
A-19
General Description
When the ATTENDANT CONSOLE [A-3] is in night mode, any operator calls (dial 0 calls) are
automatically routed to a predetermined night station.
Operating Procedure
To answer night call:
1.
The station user dials the operator call code; receives Ringback Tone.
2.
An operator call is automatically transferred to the night answer station.
3.
The calling party hears Ringback Tone.
4.
Ringing signal is sent back to the night station.
5.
The night station goes off-hook to answer the call. If necessary, this station can transfer the call
to another station within the system or an outside party, using the CALL TRANSFER - ALL
CALLS [C-11] feature, or transfer to an outside party, using TRUNK-TO-TRUNK CONNECTION
[T-10] for incoming tie trunk calls to the operator.
Service Conditions
1.
If the Night Station to which an operator call has been directed is busy, the calling party will
receive a Ringback Tone until the Night Station becomes idle.
2.
This service feature may be provided with NIGHT CONNECTION - FLEXIBLE [N-2] or NIGHT
CONNECTION - FIXED [N-1] to a Night Station. The night connection station can also be
assigned as a Night Station for ATTENDANT NIGHT TRANSFER.
3.
If the Night Station is set for CALL FORWARDING - ALL CALLS [C-5], operator calls terminated
to that station will be forwarded to the designated station.
4.
The Night Station can be assigned as a station in a STATION HUNTING [S-7, 8, 9] group.
5.
One Night Station per tenant is available in multi-tenant arrangements.
6.
The Night Station can set CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING -
BUSY LINE [C-2], CALL FORWARDING - DON'T ANSWER [C-3] to another station. When the
Night Station has set CALL FORWARDING - BUSY LINE [C-2] to Attendant, the call is placed in
a queue until the Night Station becomes idle. When the Night Station has set CALL
FORWARDING - DON'T ANSWER [C-3] to Attendant, the call is not forwarded, and the station
keeps ringing.
7.
PRIORITY CALL [P-9] and OFF-HOOK ALARM [O-6] are not routed by this function.
8.
The Night Station can be assigned as a station in a UCD [U-1] group.
9.
If an incoming call terminates at the Night Station assigned by NIGHT CONNECTION - FIXED/
FLEXIBLE [N-1, 2], and the station has set CALL FORWARDING - ALL CALLS [C-5] to the
ATTENDANT CONSOLE [A-3], the incoming call will be forwarded to a Night Station assigned
by ATTENDANT NIGHT TRANSFER [A-19].
10. This operation is not applicable to LDN calls. Refer to LDN NIGHT CONNECTION
more details.
11. Operator calls from a station or TIE LINE trunk in a satellite system (CAS [C-20]) can be
transferred to the Night Station.
Page 24
Attendant Night Transfer
Attendant Night Transfer
NEAX2400 ICS Business Features and Specifications
[L-28]
for
NDA-24143, Issue 4
Advertisement
Table of Contents
