Table of Contents
Advertisement
C-2
General Description
This feature permits a call to a busy station to be immediately forwarded to a predesignated station or to
the ATTENDANT CONSOLE [A-3].
If a called station is in a STATION HUNTING [S-7, 8, 9] Group and forwards calls to another Hunt Group,
it can be determined through System Data that the calling party has been directed either to the called
parties Hunt Group or to the terminating parties Hunt Group when all of the forwarded stations are busy.
Operating Procedure
To set CALL FORWARDING - BUSY LINE from an individual station:
1.
Lift the handset, receive Dial Tone.
2.
Dial the specific CALL FORWARDING - BUSY LINE access code; receive Special Dial Tone.
3.
Dial the desired target station number; receive Service Set Tone.
To cancel CALL FORWARDING - BUSY LINE from an individual station:
1.
Lift the handset, receive Dial Tone.
2.
Dial the specific CALL FORWARDING - BUSY LINE cancel code; receive Service Set Tone.
To set CALL FORWARDING - BUSY LINE from the ATTENDANT CONSOLE [A-3]:
1.
Press an idle loop key.
2.
Dial the specific CALL FORWARDING - BUSY LINE access code; receive Special Dial Tone.
3.
Dial the TENANT SERVICE [T-12] number (2/3 digits).
4.
Dial the originating station number.
5.
Dial the desired target station number; receive Service Set Tone.
To cancel CALL FORWARDING - BUSY LINE from the ATTENDANT CONSOLE [A-3]:
1.
Press an idle loop key.
2.
Dial the specific CALL FORWARDING - BUSY LINE cancel code.
3.
Dial the TENANT SERVICE [T-12] number (2/3 digits).
4.
Dial the originating station number; receive Service Set Tone.
Service Conditions
1.
This feature may be set and cancelled by either the station user or the Attendant.
2.
CALL FORWARDING - BUSY LINE data remains in the data memory, even if the system is re-
initialized or in the event of a power failure, but it must be saved to HD.
3.
Stations are assigned this feature according to CLASS OF SERVICE [C-15] programming in
System Data.
4.
Registration memories for CALL FORWARDING - BUSY LINE and CALL FORWARDING -
DON'T ANSWER [C-3] are common. Changing System Data will enable separation of the two,
permitting separate access codes to be assigned.
5.
CALL FORWARDING - BUSY LINE can be provided on a tenant and/or an individual station
basis.
6.
Call Forwarding on a tenant basis allows any incoming calls that encounter a busy condition to
be forwarded to a predetermined station or the ATTENDANT CONSOLE [A-3].
7.
Individual CALL FORWARDING - BUSY LINE supersedes system basis call forwarding.
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Call Forwarding - Busy Line
Call Forwarding - Busy Line
C-2
Page 85
Advertisement
Table of Contents
