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C-11
C-11
General Description
This feature permits a station user to transfer incoming or outgoing Central Office and intra-office calls to
another station within the system without Attendant assistance.
Operating Procedure
To transfer a call in progress:
1.
While connected with the first party, press the switchhook; receive Special Dial Tone.
2.
Dial the third party; receive Ringback Tone.
3.
At this point, the station user can either:
a.) Hang up before the third party answers. The first and third parties will be connected
when third party answers.
b.) Wait for third party to answer and announce the transfer while keeping the first party in
CONSULTATION HOLD - ALL CALLS [C-17] condition. When the station user hangs up,
the first and third parties will be automatically connected.
Service Conditions
1.
The station performing the CALL TRANSFER - ALL CALLS can drop off the connection before
the called party answers. If the called station does not answer within the predetermined time,
ringing signal is returned to the transferring station. See VARIABLE TIMING PARAMETERS
1]
for other selectable timing choices.
2.
In the case of outgoing calls (no answer supervision), this feature may be activated only after 18
seconds have elapsed since the last digit dialed.
3.
Outgoing calls with answer supervision may be transferred immediately after call is answered
(no time delay).
4.
If all registers are busy and the station user switchhook flashes, the flash is ignored by the
system, and the parties remain connected.
5.
When TRUNK-TO-TRUNK CONNECTION [T-10] is provided with the system, an incoming or
outgoing network or TIE Line call may be transferred to an outgoing network trunk, if release
signal is provided from distant end. The station user who transfers the call gives line control to
the two remaining parties upon hanging up. If the release signal is not provided, Call Transfer
from trunk-to-trunk will not function.
6.
The THREE-WAY CALLING [T-2] feature can comprise not more than three parties on one
connection. The three parties connected can be as follows:
a.) three stations
b.) two stations and one trunk
c.) one station and two trunks.
7.
The maximum number of simultaneous THREE-WAY CALLING [T-2] connections per system is
dependent on the quantity of CFT-function circuits equipped (traffic engineered).
Page 126
Call Transfer - All Calls
Call Transfer - All Calls
NEAX2400 ICS Business Features and Specifications
[V-
NDA-24143, Issue 4
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