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Interactions
1.
CALL WAITING [C-12, 31] cannot be activated if the target station has a call on HOLD.
2.
CALL BACK [C-1]:
a.) A station user cannot activate CALL HOLD - D
activated.
b.) A station user cannot use the CALL HOLD - D
toward it.
c.) A station with a call on HOLD cannot activate the CALL BACK feature.
3.
CALL PICKUP [C-7, 30]: A station user is denied use of the CALL PICKUP feature when holding
one call and in a talking state with another call.
4.
THREE-WAY CALLING [T-2]: This feature, used in conjunction with the CALL HOLD - D
feature, allows the calling station user to transfer a second call while holding the first call. After
transferring the second call, the calling station user is rung back by the party on HOLD.
5.
EXECUTIVE RIGHT-OF-WAY [E-1]: Executive Override of a station that has a call on HOLD and
is connected to another call is allowed. However, Executive Override of a station on HOLD is
denied (Reorder Tone is heard).
6.
CALL FORWARDING [C-2, 3, 5]: This feature interacts with CALL HOLD - D
HOLD ringbacks are not forwarded. Instead, the calling station is rung back with the held call
after going on-hook.
7.
BUSY VERIFICATION [B-3]: BUSY VERIFICATION of a station on HOLD is denied. BUSY
VERIFICATION of a station that has a call on HOLD is allowed if the station is in a talking state
with another party.
8.
OUTGOING TRUNK QUEUING [O-2]: A station user cannot be placed in a Ringback queue
while holding another call on HOLD.
9.
Attendant calls cannot be held.
10. ATTENDANT CAMP-ON [A-1]: CALL HOLD - D
CAMP-ON has already been set.
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
term
Call Hold - D
term
term
term
cannot be activated when ATTENDANT
when CALL BACK has already been
feature while CALL BACK is in effect
term
as follows: CALL
C-6D
term
Page 117
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