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Service Conditions (cont'd)
4.
Each channel of the DAT can record a single message. (Recording time for a single message is
16 or 32 sec.)
5.
When Multiple Playback is selected, additional DAT channel is required for the second
announcement, even if the second announcement has the same contents as the first one.
6.
A maximum of 10 incoming trunk calls can be connected to a single DAT trunk at one time for
sending a prerecorded message from the beginning to the called parties.
7.
The maximum programmable channels of DAT for this feature are:
a.) 1st announcement: 5 channels
b.) 2nd announcement: 5 channels
8.
When a call encounters announcement trunks all busy, the call waits in a queue until a trunk
becomes available. (The trunk latter caller hears the ring back tone until the announcement to
the former terminated call completes.)
9.
When providing the first message, the answer signal is sent to the opposite end (the billing starts
here). In the case of the central office trunks where trunk release cannot be detected after the
call had been answered, the display on the attendant console continues even after the calling
party had gone on-hook. (the trunk does not release) Therefore, the incoming call should always
be answered by the Attendant.
10. In the case of billing for the incoming call, billing starts when the caller is answered by the
Attendant, not when connected to a message.
11. When the call is terminating to the attendant console at the time of day/night mode changeover,
this service is activated as follows:
Day/Night Mode Change
Attendant Console in Day Mode to
Night Attendant Console
Attendant Console in Day Mode to
Attendant Console of Night
Connection - Fixed [N-1]/Flexible
Night Attendant Console to
Attendant Console of Night
Connection - Fixed [N-1]/Flexible
12. This feature is not available for the following calls:
a.) AUTOMATIC RECALL [A-8] calls
b.) calls from an Attendant (ATTENDANT-TO-ATTENDANT [A-60] / INTER-POSITION
TRANSFER [I-5])
c.) calls from a station (DIAL ACCESS TO ATTENDANT [D-2] / OFF-HOOK ALARM [O-6] /
PRIORITY CALL [P-9], etc.)
d.) calls transferred to the Attendant due to unused number dialing
e.) calls transferred to the night station via ATTENDANT NIGHT TRANSFER [A-19]
f.) calls via CALL FORWARDING - ALL CALLS [C-5] / BUSY LINE [C-2] / DON'T ANSWER
[C-3]
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Delay Announcement - Attendant
[N-2]
[N-2]
Call Processing
The announcement service is provided after the call is
transferred to the Night Attendant Console and the Night
Attendant Console answers the call.
The call stays at the Attendant Console in Day Mode and
the announcement service is provided. The Attendant
Console answers the call.
The call stays at the Night Attendant Console and the
announcement service is provided. The Night Attendant
Console answers the call.
D-114
Page 229
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