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C-75
C-75
Call Forwarding - Intercept/Announcement -
General Description
This feature provides for interception of Attendant-originated calls that cannot be completed (unassigned
station, level, etc.). These calls are automatically routed to a recorded announcement informing the caller
that an inoperative number was reached.
Operating Procedure
No manual operation is required once this feature has been programmed in System Data.
Service Conditions
1.
This feature requires one of the following hardware alternatives:
a.) Central Office Trunk (COT) or 2W E&M trunk and an announcement machine.
b.) Digital Announcement Trunk (DAT).
2.
The following connections are available:
a.) Multi-connection: several Attendants can be connected to the announcement trunk at the
same time.
b.) Single connection: at any given time, only one Attendant can be connected to the
announcement trunk.
3.
If the Attendant forgets to cancel a call, the system will automatically disconnect in 30 seconds
(provided this is programmed in System Data). If no disconnection timing is programmed, the
Attendant will control disconnection.
4.
This feature is provided on a per-tenant basis.
5.
This feature is only available on Attendant-originated calls.
6.
Only one message can be provided for different intercept conditions.
7.
Before connection to the announcement machine is made, the system can be programmed to
return Ringback Tone.
Page 178
Call Forwarding - Intercept/Announcement - Attendant
Attendant
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
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