Motorola WiNG 4.4 Reference Manual page 569

• Authentication fails at exchange of certificates
• When using another RFS7000 (switch 2) as RADIUS server, access is rejected
• Authentication using LDAP fails
• VPN Authentication using onboard RADIUS server fails
• Accounting does not work with external RADIUS Accounting server
C.3.2.1 Radius Server does not start upon enable
Ensure the following have been attempted:
• Import valid server and CA certificates
• Add a Radius client in AAA context
• Ensure that key password in AAA/EAP context is set to the key used to generate imported certificates
• DO NOT forget to SAVE!
C.3.2.2 Radius Server does not reply to my requests
Ensure the following have been attempted:
• Add a Radius client in Radius server configuration with the Switch's VLAN interface, IP address and subnet, which have
been marked as management
• Save the current configuration
• Ensure that the WLAN settings haves been set to use the on-board/local Radius server by entering the local IP address
or the switch management VLAN IP address
C.3.2.3 Radius Server is rejecting the user
Ensure the following have been attempted:
• Verify a SAVE was done after adding this user.
• Is the user present in a group?
• If yes, check if the WLAN being accessed is allowed on the group
• Check if time of access restrictions permit the user.
C.3.2.4 Time of Restriction configured does not work
Ensure that date on the system matches your time
C.3.2.5 Authentication fails at exchange of certificates
Ensure the following have been attempted:
• Verify that valid certificates were imported.
• If the Supplicant has "Validate Server Certificate" option set, then make sure that the right certificates are installed on
the MU.
C.3.2.6 When using another RFS7000 (switch 2) as RADIUS server, access is rejected
Ensure the following have been attempted:
• Make sure that the user, group and access policies are properly defined on switch 2
• Add a AAA client on switch 2 with a VLAN interface IP address which can communicate with switch 1
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