Line Preference - NEC Xen Topaz Features And Specifications Manual

NEC Business Solutions Ltd

Line Preference

• Description
Line Preference determines how a system phone user places and answers calls. There
are two types of Line Preference: Incoming Line Preference and Outgoing Line
Preference.
Incoming Line Preference
Incoming Line Preference establishes how a system phone user answers calls. When a
call rings the system phone, lifting the handset answers either the ringing call (for
Ringing Line Preference) or seizes an idle line (for Idle Line Preference). The idle line
can provide either Intercom or trunk dial tone (see Outgoing Line Preference below).
Ringing Line Preference helps users whose primary function is to answer calls (such as
a receptionist). Idle Line Preference is an aid to users whose primary function is to
place calls (such as a telemarketer).
Outgoing Line Preference
Outgoing Line Preference sets how a system phone user places calls. If a system
phone has Outgoing Intercom Line Preference, the user hears Intercom dial tone when
they lift the handset. If a system phone has Outgoing Trunk Line Preference, the user
hears trunk dial tone when they lift the handset. Outgoing Line Preference also
determines what happens at extensions with Idle Line Preference. The user hears
either trunk ("dial 0") or Intercom dial tone.
Auto-Answer of Non-Ringing Lines
With Auto-Answer of Non-Ringing Lines, an extension user can automatically answer
trunk calls that ring other extensions (not their own). This would help a user that has to
answer calls for co-workers that are away from their desks. When the user lifts the
handset, they automatically answer the ringing calls based on Trunk Group Routing
programming. The extension user's own ringing calls, however, always have priority
over calls ringing other co-worker's extensions.
Conditions
If a system phone extension has more than one call ringing its line keys, Ringing Line
Preference answers the calls on a first-in first-answered basis.
Default Setting
Enabled.
• Programming
Chapter 4 - 210
14-05-01: Trunk Groups
For Auto-Answer of Non-Ringing Lines, assign trunks to trunk groups.
This is part of Trunk Group Routing programming.
14-06-01: Trunk Group Routing
For Auto Answer of Non-Ringing Lines, program the Trunk Group Rout-
ing table. Auto Answer uses this table to determine the answer
sequence for ringing calls.
14-07-01: Trunk Access Map Setup
XEN Topaz
Features