SATO 9001226(A) Service Manual page 135

5.2 TROUBLESHOOTING FLOWCHART (Cont'd)
5.2.4 Media Problem
Category
Symptoms
Media
Media
meandering
TG3 Series Service Manual
Causes
NO
Set label or
Is media set
label guide
correctly?
YES
NO
Is thermal
Adjust thermal
head position
head position
OK?
YES
Adjusting Print
Head Position
NO
Is thermal
Adjust thermal
head balance
head balance
OK?
Refer to 6.16
YES
Adjusting Print
Head Position
NO
Is feed roller
Adjust feed
balance OK?
roller balance
Refer to 6.17
YES Adjusting Feed
NO
Is platen
Clean platen
roller clean?
YES
Section 5: Troubleshooting
Remedy Maintenance
correctly
Refer to 6.16
Roller
roller
Replace platen
Replacing Platen
roller
Refer to 7.3
Roller
Page 5-15