SATO 9001226(A) Service Manual page 134

Section 5: Troubleshooting
5.2 TROUBLESHOOTING FLOWCHART (Cont'd)
5.2.3 Print Problems (Cont'd)
Category
Symptoms
Ribbon
Abnormal
wrinkle
print
Page 5-14
Causes
NO
Is label set
correctly?
YES
NO
Is ribbon set
correctly?
YES
NO
Is thermal
Adjust thermal
head position
head position
OK?
Refer to 6.16
YES
Adjusting Print
Head Position
NO
Is thermal
Adjust thermal
head balance
head balance
OK?
Refer to 6.16
Adjusting Print
YES
Head Position
Adjust ribbon
NO
Refer to 6.18
Ribbon Tension
NO
Is platen
Clean platen
roller clean?
YES
Remedy Maintenance
Set label
correctly
Set ribbon
correctly
tension
Adjusting
roller
Replace platen
Platen Roller
TG3 Series Service Manual
roller
Refer to 7.3
Replacing