SATO CL4NX Operator's Manual
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  • Page 1 Operator Manual For printer model:...
  • Page 2 Specifications and contents in this document are subject to change without notice. Trademarks SATO is a registered trademark of SATO Corporation and its subsidiaries in Japan, the U.S. and other countries. QR Code is a registered trademark of DENSO WAVE INCORPORATED.
  • Page 3: Table Of Contents

    2.7.3 Region Setting (RTC kit installed) ................25 2.7.4 City Setting (RTC kit installed)................. 26 2.7.5 Date Setting (RTC kit installed) ................26 2.7.6 Time Setting (RTC kit installed) ................26 2.7.7 Print Method Setting ....................27 2.7.8 Carbon Ribbon Setting .................... 27 CL4NX Operator Manual...
  • Page 4 4.3 Settings Menu Tree Structure ................59 4.4 Details of the Settings Menu Screen ............... 67 4.4.1 Printing Menu ......................67 4.4.2 Interface Menu......................84 4.4.3 Applications Menu ....................128 4.4.4 System Menu......................139 4.4.5 Tools Menu......................149 4.4.6 Information Menu....................158 CL4NX Operator Manual...
  • Page 5 7.1.1 Printing Menu ......................195 7.1.2 Interface Menu....................... 197 7.1.3 Applications Menu ....................202 7.1.4 System Menu......................204 7.1.5 Tools Menu......................205 7.2 Media Sensor Positions and Media Stop Positions ........207 7.3 Base Reference Point ..................208 CL4NX Operator Manual...
  • Page 6 7.9.1 USB Interface ......................229 7.9.2 LAN Ethernet Interface ..................230 7.9.3 Bluetooth Interface ....................231 7.9.4 RS-232C Interface....................232 7.9.5 IEEE1284 Interface ....................234 7.9.6 External Signal Interface (EXT) ................236 7.9.7 Wireless LAN Interface..................240 CL4NX Operator Manual...
  • Page 7: Before You Start

    Features of the Product The SATO CL4NX printer is a high-performance labeling system with robust casing made of metal and equipped with versatile functions. The main features of the printer are as follows: •...
  • Page 8: Safety Precautions

    • Do not use other than the specified printer and disconnect the power plug voltage. Doing so could cause a fire or from the outlet. Then contact your SATO electric shock. reseller or technical support center. If you operate the printer in this condition, it could cause a fire or electric shock.
  • Page 9 • Do not disassemble or modify the printer. to a ground. Not grounding the ground Doing so could cause a fire or electric wire could cause electric shock. shock. Contact your SATO reseller or technical support center to do internal inspections, adjustments, and repairs. Regarding the cutter Handling of the power cord •...
  • Page 10 Pulling it by the cord could expose or break the core wires and cause a fire or electric shock. • The power cord set that comes with the printer is especially made for this printer. Do not use it with any other electrical devices. CL4NX Operator Manual...
  • Page 11: Precautions For Installation And Handling

    Precautions for Installation and Handling Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of CL4NX printer. Select a Safe Location Do not put the printer in a location subject to wa- ter or oil.
  • Page 12: Regulatory Approval

    • Remove the certificate label (serial number seal) affixed to this product Use of this product near microwave and/or other wireless LAN equipment, or where static electricity or radio interference is present, may shorten the communication distance, or even disable communication. CL4NX Operator Manual...
  • Page 13 In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures. EN55022 Warnung Dies ist eine Klasse A Produkt. In einer häuslichen Umgebung verursacht dieses Produkt vielleicht Radioeinmischung in dem Fall, der vom Benutzer vielleicht verlangt wird, adäquate Maßnahmen zu ergreifen. CL4NX Operator Manual...
  • Page 14 Before You Start (Pb) (Cd) (Cr6+) (PBB) (Hg) (PBDE) ABS PC SJ/T11363-2006 SJ/T11363- 2006 2006 2 28 SJ/T11364-2006 CL4NX Operator Manual...
  • Page 15: Parts Identification

    1.1 Parts Identification of the Printer 1.1.1 Front View  Top cover  Color LCD  Operator panel  Media discharge outlet  USB connector (Type A) Enable the storage of printer setting information with the USB memory. CL4NX Operator Manual...
  • Page 16: Rear View

    100 to 240 V, 50 to 60 Hz. Interface connector for external signals. Connect the optional applicator to this terminal.  USB connector (Type B) To connect printer to the host computer using the USB interface. CL4NX Operator Manual...
  • Page 17: Internal View

     Head lock lever  Print head (Consumables) Used to release the print head assembly. The part to print on the media. Do the maintenance regularly.  Platen roller (Consumables)  Front cover  Media holder guide CL4NX Operator Manual...
  • Page 18: Parts On The Operator Panel

    Navigate the selection in the screen menu. The functions change depending on the screen. The functions of the buttons are indicated below the screen. (For example: when in offline mode, left soft button: ONLINE; right soft button: FEED) CL4NX Operator Manual...
  • Page 19: Led Indicator

    1 Parts Identification 1.2.2 LED Indicator LED Indicator Color Descriptions Blue Power on, online mode, offline mode (Light off) Power off Printer error (For example, when the ribbon runs out) Blue Sleep mode Flashes at intervals of two seconds. CL4NX Operator Manual...
  • Page 20 1 Parts Identification This page is intentionally left blank. CL4NX Operator Manual...
  • Page 21: Installing The Printer

    • A location that is subject to vibration • A location with high temperature and humidity • A dusty location • A location exposed to direct sunlight • A location with a lot of noise • A location that the power fluctuation is large CL4NX Operator Manual...
  • Page 22: Installation Space

    Front View Standard model 83.5 82.5 150 mm 271 mm 150 mm (3.3”) (3.3”) (5.9”) (10.7”) (5.9”) 737 mm (29”) 2.2.2 Side View Printer front view 150 mm 457 mm 150 mm (5.9”) (18.0”) (5.9”) 757 mm (29.8”) CL4NX Operator Manual...
  • Page 23: Checking The Bundled Accessories

    2 Installing the Printer 2.3 Checking the Bundled Accessories After unpacking the printer, make sure that you have all the bundled accessories: If there is a missing item, contact your SATO reseller where you have purchased the printer. AC power cord* User documents (Quick guide, Warranty, etc.)
  • Page 24: Connecting The Interface Cable

    This may cause damage to the interface circuitry in the printer or computer and is not covered by warranty. 2.4.2 Interface Settings You can set the various interface settings of the printer through Interface in Settings menu. For details, refer to Interface in chapter 4 Operation and Configuration. CL4NX Operator Manual...
  • Page 25: Connecting The Power Cord

    AC 100 - 240 V, 50 - 60 Hz. If your local voltage is not in the stated range, contact your SATO reseller or technical support center. *The shape of the power plug varies depending on the region in which it was purchased.
  • Page 26: Power On/Off The Printer

    Make sure that the printer is in offline mode before you power off. If Online shows on the display, press the button to change to offline mode. Press the power button for more than two seconds to power off the printer. CL4NX Operator Manual...
  • Page 27: Starting Up The Printer (Startup Guide)

    2.7.3 Region Setting (RTC kit installed) Set the region (time zone). Select the region with the buttons, and then press the right soft button or the button to confirm. CL4NX Operator Manual...
  • Page 28: City Setting (Rtc Kit Installed)

    Time Setting (RTC kit installed) Set the time. Select the value with the buttons, and move the selection with the buttons. When you have completed the time setting, press the right soft button or the button to confirm. CL4NX Operator Manual...
  • Page 29: Print Method Setting

    • I-Mark: Use the sensor of reflective type. *None shows only when you have installed the cutter unit. Select the type of media sensor with the buttons, and then press the right soft button or the button to confirm. CL4NX Operator Manual...
  • Page 30: Media Setting

    • Rewinder: Shows the video about how to rewind the liner in the printer. Press the button to stop the video and go back to the previous screen. After you complete the media setting, press the right soft button to go to the next screen. CL4NX Operator Manual...
  • Page 31: Confirmation Screen

    To go back to the startup guide setting, press the left soft button. Notes • You can enable or disable the startup guide in Startup Guide under Tools menu. • Even though you cancel the startup guide halfway, the printer saves the settings you have changed. CL4NX Operator Manual...
  • Page 32 2 Installing the Printer This page is intentionally left blank. CL4NX Operator Manual...
  • Page 33: Installing Carbon Ribbon And Media

    If there is a mark on the media, the ink is coated on the outer side of the carbon The ink is coated ribbon. on the inner side. The ink is coated on the outer side. CL4NX Operator Manual...
  • Page 34: Installing The Carbon Ribbon

    Face-out ribbon Note You can also refer to the sticker pasted on the inner side of the top cover. Open the top cover . CAUTION • Open the top cover fully to prevent accidental drop of the cover. CL4NX Operator Manual...
  • Page 35 Turn the head lock lever  clockwise to unlock the print head. Install the carbon ribbon  to the ribbon supply spindle . While taking note of the wind direction, insert the carbon ribbon all the way in. CL4NX Operator Manual...
  • Page 36 If the media is already installed, press the print head down until the head lock lever is locked. If the media is not installed, continue with Section 3.5 Installing the Media. Close the top cover. CL4NX Operator Manual...
  • Page 37: Removing The Carbon Ribbon

    Press the tab  on the tip of the ribbon rewind spindle to pull out the ribbon rewind spindle. Pull to remove the carbon ribbon from the ribbon rewind spindle. Push the ribbon rewind spindle all the way in. CL4NX Operator Manual...
  • Page 38: Usable Media

    I-mark or Gap correctly. Move the media sensor to the position where it can sense the I-mark or Gap of the media. The I-mark sensor is below the mark, and the Gap sensor is below the mark. CL4NX Operator Manual...
  • Page 39: Installing The Media

    Face-in media Face-out media Open the top cover. CAUTION • Open the top cover fully to prevent accidental drop of the cover. Turn the head lock lever clockwise to unlock the print head. CL4NX Operator Manual...
  • Page 40 Push the media holder guide  lightly against the media roll. Pass the media below the media damper  and the media sensor guide . Make sure that the end of the media comes out from the front of the printer. CL4NX Operator Manual...
  • Page 41: Installing The Fan-Fold Media

    After passing the media through the slot, refer to the steps 5 to 10 of Section 3.5.1 to install the Installing the Media Roll media. Install the media from the rear of the printer Install the media from the bottom of the printer CL4NX Operator Manual...
  • Page 42: Installing The Media (Optional Cutter Model)

    Refer to the steps 1 to 6 of Section 3.5.1 Installing the Media Roll to install the media. Press the tab  at the front of the printer to open the dispenser unit . CL4NX Operator Manual...
  • Page 43: Installing The Media (Optional Dispenser Model With Liner Rewinder)

    Label Liner Refer to the steps 1 to 7 of Section 3.5.1 Installing the Media Roll to install the media. Press the tab  at the front of the printer to open the dispenser unit . CL4NX Operator Manual...
  • Page 44: Removing The Liner From Rewinder

    Close the print head and the top cover. 3.5.6 Removing the Liner from Rewinder Pull the clip  away from the printer and then pull to remove the liner . Put the clip back to its initial position. CL4NX Operator Manual...
  • Page 45: Operation And Configuration

    The offline mode is a status that the printing has stopped. You can cancel the printing, feed the media or show the settings mode. Cancel the printing. Feed the media. Change to Change to settings mode. online mode. CL4NX Operator Manual...
  • Page 46: Status Icon

    Network link is enabled and connected Not connected to NTP time server. Wi-Fi is authenticated but not connected Wi-Fi is not connected Wi-Fi is connected Signal Level: 1 Wi-Fi is connected Signal Level: 2 Wi-Fi is connected Signal Level: 3 CL4NX Operator Manual...
  • Page 47 Waiting for the removal of the media Ribbon near-end is detected Command error is detected Receive buffer near full is detected Faulty print head is detected • Maintenance Status Icon Description Clean the print head or the platen roller Replace the print head CL4NX Operator Manual...
  • Page 48 4 Operation and Configuration Icon Description Replace the platen roller Replace the cutter unit • Buzzer Status Icon Description Buzzer volume: 0 (Off) Buzzer volume: 1 Buzzer volume: 2 Buzzer volume: 3 (Maximum) CL4NX Operator Manual...
  • Page 49: Error Icon

    Change to online mode if Select the settings mode. allowed for the active error. Change to settings mode or help video. • Error Icon Icon Descriptions Label end or media end error is detected Ribbon end is detected CL4NX Operator Manual...
  • Page 50 Item No. error or BCC error is detected Cutter error is detected USB memory is not accessible Or there is no free space in the USB memory Program error or writing to the memory failed Calendar error is detected CL4NX Operator Manual...
  • Page 51 4 Operation and Configuration Icon Descriptions Writing information to the RFID tag failed Wireless LAN unit error is detected Printer error is detected The temperature of the print head has exceeded the tolerance range. CL4NX Operator Manual...
  • Page 52: Help Video

    If there are more video to choose from, press the arrow buttons to select the help video and press button. The help video shows. Do the procedures to resolve the problem according to the help video. CL4NX Operator Manual...
  • Page 53 The printer changes to offline mode. Press the button. The printer changes to settings mode. Select Information with the buttons. Press the button. The item list shows. Select Help with the buttons. Press the button. The list of help video shows. CL4NX Operator Manual...
  • Page 54 Indication panel shows again when any of the buttons is pressed. Stop the playback of the video and go back. Playback the video Playback or pause from the start. the video. Rewind the video. Forward the video. CL4NX Operator Manual...
  • Page 55: How To Cancel The Printing

    Cancel the printing according to the procedures as follows: Press the button to change the printer to offline mode. Press the left soft button. A message shows for confirming to cancel the printing. Press the right soft button. The printing will be cancelled. CL4NX Operator Manual...
  • Page 56: Settings Mode

    Change the printer to settings mode according to the procedures as follows: Press the button in online mode. The printer changes to offline mode. Press the button. The printer changes to settings mode. To stop the settings mode, press the button. CL4NX Operator Manual...
  • Page 57: Item Selection

    The item with a “>” indicated on the right side has more items in the next layer of submenu. Similarly, select the item with the button or button. Press the button to go back to the previous screen. There are more items in the next layer. Go back to the previous screen. CL4NX Operator Manual...
  • Page 58: Input Of Character And Numeral

    Select the numeral for input back to the item list. with the arrow buttons. The selected numeral will be Input the selected numeral highlighted in the selection into the text box. area. CL4NX Operator Manual...
  • Page 59 Do the function as shown on the screen above. Go back to the previous Change the value in the screen. selection box with the buttons. Select item with the buttons. The selected item will be highlighted in the selection area. CL4NX Operator Manual...
  • Page 60 Cancel the IP address that Select the digit for input you input in the text box and go back to the item list. with the buttons. Select the digit for input with the buttons. CL4NX Operator Manual...
  • Page 61: Settings Menu Tree Structure

    I-Mark Levels I-Mark Slice Level Head Check Head Check Mode Every Page Check Media Size Adjustments Offset Pitch Darkness Adjust Start Online Feed After Error Feed At Power On Max Feed Paper End Head Base Position Priority Setting CL4NX Operator Manual...
  • Page 62 SSID Hidden SSID Mode Channel Security WEP Conf. Authentication Key Index Key #1 - Key #4 Conf.. WPA Authentication EAP Conf. EAP Mode Username Password Anon. Outer ID Verify Server Cert. Private Key P/W PAC Auto Provisioning CL4NX Operator Manual...
  • Page 63 Authentication Protocol Authentication Pass- phrase Privacy Protocol Privacy Passphrase Traps Enable SNMP Version IP Version Destinations Destination 1 Destination 2 Destination 3 Community User Engine ID Security Authentication Protocol Authentication Passphrase Privacy Protocol Privacy Passphrase Ports Main-port Sub-port CL4NX Operator Manual...
  • Page 64 CRC Mode Flow Control Ignore CR/LF Ignore CAN/DLE External I/O Enable Signals EXT 9PIN EXT Mode Inputs Start Print Reprint Outputs Paper End Ribbon End Machine Error Print Done Qty/Offline Ribbon Near End Dispenser EXT I/O Re-print CL4NX Operator Manual...
  • Page 65 € SZPL Label Shift Caret Delimiter Tilde Clock Format Flow Control SIPL Font Settings Zero Slash € STCL Command Head Control Code 1st Byte Code 2nd Byte Code 3rd Byte Code SDPL Control Code Code Type CNTBY CL4NX Operator Manual...
  • Page 66 Change Printhead Printhead Interval Printhead Count Change Cutter Change Cutter Cutter Life Cutter Count Change Platen Change Platen Platen Interval Platen Count Sound Error Sound Energy Saving Sleep Timeout LCD Brightness Show Total Count Password Password Enable CL4NX Operator Manual...
  • Page 67 Offset Darkness Adjust HEX-Dump Hex Dump Mode Buffer Dump Log Files Copy Remove Print Reset Settings Service Factory Wi-Fi Site Survey Activate Certificates HTTPS Wi-Fi Root CA Wi-Fi Client Wi-Fi Private Key EAP-FAST PAC File Startup Guide CL4NX Operator Manual...
  • Page 68 Release Date Checksum Main Name Release Date Checksum Counters Head Life Head 1 Head 2 Head 3 Cutter PCB Info PCB Version PCB Serial Serial Resolution Memory Free IP Address LAN MAC Wi-Fi MAC Wi-Fi Region Wi-Fi Status CL4NX Operator Manual...
  • Page 69: Details Of The Settings Menu Screen

    Print Mode menu. Darkness Range Set the range of the print darkness. Darkness Set the print darkness. Imaging Set the print reference position in the vertical and horizontal directions. Advanced Set the sensor operation and print motion. CL4NX Operator Manual...
  • Page 70: Label Length

    The setting range varies depending on the print resolution of the printer. • 203 dpi: 1 to 832 dots • 305 dpi: 1 to 1248 dots • 609 dpi: 1 to 2496 dots Note: Set the label size to a value that includes the liner. CL4NX Operator Manual...
  • Page 71: Auto Measure

    The options are as follows: • Enabled: Show the warning icon. • Disabled: Do not show the warning icon. Note: The warning icon shows in the status bar on the upper part of the screen. CL4NX Operator Manual...
  • Page 72: Sensor Type

    Mode. Operate in cutter mode if you have installed the cutter unit. However, oper- ate in linerless mode when you have set Linerless in Print Mode. Operate in dispenser mode if you have installed the dispenser unit. CL4NX Operator Manual...
  • Page 73: Print Mode

    • After: After cut, backfeed the front part of the next media to the print head position. For dispenser mode, backfeed the front part of the next label after dispensing the label. • Before: Before printing, backfeed the front part of the media to the print head position. CL4NX Operator Manual...
  • Page 74: Eject Cut

    Specify the print darkness from ten steps. The setting range is 1 to 10. 1 is the lightest and 10 is the darkest. To further fine tune the print darkness, set the items in the Printing > Advanced > Adjustments > Darkness Adjust. CL4NX Operator Manual...
  • Page 75 Set the print position in the vertical direction. Set the offset value from the print reference position with '+' to move away from the feed direction, and with '-' to move toward the feed direction. The setting range is -792 to +792 dots. CL4NX Operator Manual...
  • Page 76 Set the length to feed after printing. Max Feed Set the media type for sensing paper end. Paper End Head Base Position Set the edge position for printing. Priority Setting Select the prioritized setting. CL4NX Operator Manual...
  • Page 77 6. Set to offline mode. Press the right soft button to confirm that the media feeds correctly. Note: If the media does not feed correctly after you do Auto-calibration, contact your SATO reseller or technical support center. CL4NX Operator Manual...
  • Page 78 • Low (with only liner) ≥ 0.5 (V) • High (media attached with liner) - Low ≥ 1.0 (V) 13. If both “High” and “Low” level obey the standard value, press the right soft button to confirm the value. CL4NX Operator Manual...
  • Page 79 Slice level to the slice level calculated in step 1. 4. Press the right soft button to confirm the value. Note: If you set the Slice Level to 0.0 (V), the printer sets the slice level automat- ically. CL4NX Operator Manual...
  • Page 80 • Low (without I-mark) ≥ 0.5 (V) • High (with I-mark) - Low ≥ 1.0 (V) 12. If both “High” and “Low” level obey the standard value, press the right soft button to confirm the value. CL4NX Operator Manual...
  • Page 81 • After Batch: The head check occurs before starting to print and when stopping to print. If backfeed is applicable, the head check occurs before starting to print, when stopping to print and during the backfeed. • Every Page: Do head check for each specified number of media. CL4NX Operator Manual...
  • Page 82 Printing > Advanced > Adjustments Correct the offset position, print position and print darkness. The setting items are as follows: Offset Correct the offset position. Pitch Offset the print position in the vertical direction. Darkness Adjust Fine tune the print darkness. CL4NX Operator Manual...
  • Page 83 • 609 dpi: -90 to 0 to 90 dot Darkness Adjust Printing > Advanced > Adjustments > Darkness Adjust Fine tune the print darkness. The setting range is 0 to 99. 0 is the lightest and 99 is the darkest. CL4NX Operator Manual...
  • Page 84 The setting range is as follows: The setting range varies depending on the print resolution of the printer. • 203 dpi: 0 to 2040 dots • 305 dpi: 0 to 3060 dots • 609 dpi: 0 to 6120 dots CL4NX Operator Manual...
  • Page 85: Paper End

    For printer configuration, set whether to prioritize the setting through the printer or prioritize the setting through the command. The options are as follows: • Enabled: Prioritize the setting through the printer. • Disabled: Prioritize the setting through the command. CL4NX Operator Manual...
  • Page 86: Interface Menu

    To use LAN and wireless LAN for the interface between the host and the printer. The setting items are as follows: Settings Set the IPv4, IPv6 or wireless LAN. Services Set the port for connection, NTP, LPD, FTP or SNMP. CL4NX Operator Manual...
  • Page 87 If you have selected Static in Mode menu, select to set the default gateway address. Set and check the primary address of the DNS server. If you have selected Static in Mode menu, select to set the primary address of the DNS server. CL4NX Operator Manual...
  • Page 88 The setting range is as follows: 000.000.000.000 to 255.255.255.255 Netmask Interface > Network > Settings > IPv4 > Netmask If you have selected Static in Mode menu, set the subnet mask address. The setting range is as follows: 000.000.000.000 to 255.255.255.255 CL4NX Operator Manual...
  • Page 89 If you have selected Static in Mode menu, set the primary address of the DNS server. The setting range is as follows: 000.000.000.000 to 255.255.255.255 Note: You can register the DNS server up to three IP addresses. You can use comma to delimit different IP addresses. CL4NX Operator Manual...
  • Page 90 • DHCP: Get the IP address, gateway and subnet mask from the DHCP server automatically. • Auto: • Static: Set the IP address, gateway and subnet mask manually. Caution: After setting, power on the printer again to enable the new setting. CL4NX Operator Manual...
  • Page 91 The setting range is as follows: 0:0:0:0:0:0:0:0 to Prefix Interface > Network > Settings > IPv6 > Prefix If you have selected Static in Mode menu, set the prefix. The setting range is 1 to 128. CL4NX Operator Manual...
  • Page 92 *Shows if you have selected WPA2 in Security menu. EAP Conf. Set the EAP authentication. *Shows if you have selected Dynamic WEP in Security menu. Caution: After setting, power on the printer again to enable the new setting. CL4NX Operator Manual...
  • Page 93 2. When the Scanning… shows on the screen, press the WPS button on the access point of the wireless LAN. 3. When the connection to the access point is established, Successfully configured shows on the screen. CL4NX Operator Manual...
  • Page 94 Wi-Fi Direct Interface > Network > Settings > Wi-Fi > Wi-Fi Direct The setting items are as follows: Enable Device Name Connect Enable Interface > Network > Settings > Wi-Fi > Wi-Fi Direct > Enable CL4NX Operator Manual...
  • Page 95: Device Name

    If you want to register any Wi-Fi network, press the left soft button and type the name of the network. You can type a maximum of thirty-two characters including alphabet (upper case and lower case), numeral and symbol. CL4NX Operator Manual...
  • Page 96 The options are as follows: • None • WEP • WPA+WPA2 • WPA2 • Dynamic WEP If you have selected Ad-hoc in Mode, only None and WEP is available in Security menu. CL4NX Operator Manual...
  • Page 97 The setting range is 1 to 4. Caution: Depending on the product, the range of the key index can be 0 to 3. If you have set the printer to 1, then set the product to 0. CL4NX Operator Manual...
  • Page 98 Personal (PSK) in WPA Authentication menu. WPA Authentication Interface > Network > Settings > Wi-Fi > WPA Conf. > WPA Authentication Set the WPA authentication method. The options are as follows: • Personal (PSK) • Enterprise (802.1x) • CCKM CL4NX Operator Manual...
  • Page 99 *Shows if you have selected PEAP, TLS or TTLS in EAP Mode menu. PAC Auto Provi- Set whether or not to enable PAC Auto Provi- sioning sioning. *Shows if you have selected FAST in EAP Mode menu. CL4NX Operator Manual...
  • Page 100: Eap Mode

    Interface > Network > Settings > Wi-Fi > WPA Conf. > EAP Conf. > Anon. Outer ID Set the external ID. Shows if you have selected FAST, PEAP or TTLS in EAP Mode menu. You can type alphabetic, numeric and symbolic characters in the range of 0 to 63 characters. CL4NX Operator Manual...
  • Page 101 Auto Provisioning Set whether or not to enable PAC Auto Provisioning. Shows if you have selected FAST in EAP Mode menu. The options are as follows: • Enabled: Enable PAC Auto Provisioning. • Disabled: Disable PAC Auto Provisioning. CL4NX Operator Manual...
  • Page 102 *Shows when you have selected Status5 in Flow Control menu. Port1 Interface > Network > Services > Ports > Port1 Set the port number. The setting range is 1 to 65535. You cannot set the same number as port 2 and port 3. CL4NX Operator Manual...
  • Page 103 Set whether or not to enable the functions for BCC. Shows if you have selected Status5 in Flow Control menu. The options are as follows: • Enabled: Enable the BCC check function. • Disabled: Disable the BCC check function. CL4NX Operator Manual...
  • Page 104 • Enabled: Enable the error. • Disabled: Disable the error. Time Server IP Interface > Network > Services > NTP > Time Server IP Set the IP address of the NTP server. The setting range is 0.0.0.0 to 255.255.255.255. CL4NX Operator Manual...
  • Page 105 Set the Traps function. Agent Interface > Network > Services > SNMP > Agent Set the Agent function. The setting items are as follows: Enable Use the Agent function. Read-Only Set the Read-Only function. Read-Write Set the Read-Write function. CL4NX Operator Manual...
  • Page 106 Interface > Network > Services > SNMP > Agent > Read-Only > Commu- nity Set the community name of Read-Only. You can type alphabetic, numeric and symbolic characters in the range of 0 to 32 characters. To disable, keep the field blank. Initial setting: public CL4NX Operator Manual...
  • Page 107 Passphrase Set the authentication passphrase. Shows if you have selected Authentication or Privacy in User Security menu. You can type alphabetic, numeric and symbolic characters in the range of 0 to 32 characters. Initial setting: mypassword CL4NX Operator Manual...
  • Page 108 Privacy in User Security menu. Privacy Protocol Set the authentication privacy protocol. *Shows if you have selected Privacy in User Security menu. Privacy Pass- Set the authentication privacy passphrase. phrase *Shows if you have selected Privacy in User Security menu. CL4NX Operator Manual...
  • Page 109 Interface > Network > Services > SNMP > Agent > Read-Write > Authenti- cation Protocol Set the authentication protocol. Shows if you have selected Authentication or Privacy in User Security menu. The options are as follows: • MD5 • SHA CL4NX Operator Manual...
  • Page 110 Interface > Network > Services > SNMP > Agent > Read-Write > Privacy Passphrase Set the authentication privacy passphrase. Shows if you have selected Privacy in User Security menu. You can type alphabetic, numeric and symbolic characters in the range of 8 to 32 characters. Initial setting: mypassword CL4NX Operator Manual...
  • Page 111 Privacy in Security menu. Privacy Protocol Set the authentication privacy protocol. *Shows if you have selected Privacy in Secu- rity menu. Privacy Pass- Set the authentication privacy passphrase. phrase *Shows if you have selected Privacy in Secu- rity menu. CL4NX Operator Manual...
  • Page 112 Set the version of IP. The options are as follows: • 4 • 6 Destinations Interface > Network > Services > SNMP > Traps > Destinations Set the number of Traps Destinations. The setting range is 1 to 3. CL4NX Operator Manual...
  • Page 113 Set the community name of Traps. Shows if you have selected 1 or 2c in SNMP Version menu. You can type alphabetic, numeric and symbolic characters in the range of 1 to 32 characters. Initial setting: trapcom CL4NX Operator Manual...
  • Page 114 Authentication Protocol Interface > Network > Services > SNMP > Traps > Authentication Protocol Set the authentication protocol. Shows if you have selected Authentication or Privacy in Security menu. The options are as follows: • MD5 • SHA CL4NX Operator Manual...
  • Page 115 Interface > Network > Services > SNMP > Traps > Privacy Passphrase Set the authentication privacy passphrase. Shows if you have selected Privacy in Security menu. You can type alphabetic, numeric and symbolic characters in the range of 8 to 32 characters. Initial setting: mypassword CL4NX Operator Manual...
  • Page 116 If you have selected USB Scanner or USB Keyboard, you can receive the data from the scanner or keyboard respectively. The options are as follows: • None • IEEE1284 • RS-232C • LAN • USB • Wi-Fi • Bluetooth • USB Scanner • USB Keyboard CL4NX Operator Manual...
  • Page 117 The setting range is 0.5 to 12 microseconds. Plug'n'Play Interface > IEEE1284 > Plug'n'Play Set whether or not to enable the Plug'n'Play. The options are as follows: • Enabled: Enable the Plug'n'Play function. • Disabled: Disable the Plug'n'Play function. CL4NX Operator Manual...
  • Page 118 Set the data parameter. Flow Control Set the communication protocol. Set the BCC check function. *Shows if you have selected Status5 in Flow Control menu. Caution: After setting, power on the printer again to enable the new setting. CL4NX Operator Manual...
  • Page 119 • 7-E-2 Table 1. List of the Parameter Configuration Parameter Data length (bit) Parity Stop bit (bit) 8-N-1 NONE 8-O-1 8-E-1 EVEN 8-N-2 NONE 8-O-2 8-E-2 EVEN 7-N-1 NONE 7-O-1 7-E-1 EVEN 7-N-2 NONE 7-O-2 7-E-2 EVEN CL4NX Operator Manual...
  • Page 120 Set the BCC check function. *Shows if you have selected Status5 in Flow Control menu. Flow Control Interface > USB > Flow Control Set the communication protocol. The options are as follows: • Status4 • Status5 • None CL4NX Operator Manual...
  • Page 121 Set the communication parameter ISW. Set the communication parameter PSI. Set the communication parameter PSW. CRC Mode Set the CRC check function. Flow Control Set the communication protocol. Caution: After setting, power on the printer again to enable the new setting. CL4NX Operator Manual...
  • Page 122: Pin Code

    Set the PIN code. You can type a maximum of sixteen PIN codes including alphabet (upper case and lower case), numeral and symbol. Host BD Addr Interface > Bluetooth > Host BD Addr You can check the Host BD address. CL4NX Operator Manual...
  • Page 123 Set to a value that is lower than the setting value of the communication parameter ISI. Interface > Bluetooth > PSI Set the communication parameter PSI. The setting range is 18 to 4096. Set to a value that is higher than the setting value of the communication parameter PSW. CL4NX Operator Manual...
  • Page 124 Ignore CR/LF Interface > Ignore CR/LF Set whether or not to ignore the CR/LF code of the received data. The options are as follows: • Enabled: Ignore the CR/LF code. • Disabled: Does not ignore the CR/LF code. CL4NX Operator Manual...
  • Page 125 Enable Interface > External I/O > Enable Set whether or not to enable the external terminal. The options are as follows: • Enabled: Enable the external signal (EXT) function. • Disabled: Disable the external signal (EXT) function. CL4NX Operator Manual...
  • Page 126 Set the type of the external signal (EXT). The options are as follows: • TYPE1 • TYPE2 • TYPE3 • TYPE4 *Refer to Section 7.9.6 External Signal Interface (EXT) for the Timing Chart of the EXT Output Signal. CL4NX Operator Manual...
  • Page 127 • IN_PIN5: Set the Signal Reprint to 5PIN. • IN_PIN7: Set the Signal Reprint to 7PIN. Note: You cannot set the any inputs with same input pin No. If do, the settings will show in red and you cannot save the settings. CL4NX Operator Manual...
  • Page 128 • OUT_PIN10: Set the selected signal to 10PIN. • OUT_OFF: Set the selected signal to off mode. Note: You cannot set the any outputs with same output pin No. If do, the settings will show in red and you cannot save the settings. CL4NX Operator Manual...
  • Page 129 Interface > External I/O > EXT I/O Re-print Set the reprint function that uses the external terminal. Shows if you have selected Enabled in Enable menu. The options are as follows: • Enabled: Enable the reprint function. • Disabled: Disable the reprint function. CL4NX Operator Manual...
  • Page 130: Applications Menu

    Applications > SBPL To use SBPL as the printer command, set the items as follows: Show Error Set whether or not to enable the command error indication. Standard Code Set the protocol code. Font Settings Set the font. CL4NX Operator Manual...
  • Page 131 Applications > SBPL > Font Settings > Zero Slash Set whether to print the numeral zero (0) with or without slash (/). The options are as follows: • Enabled: Print zero with slash. • Disabled: Print zero without slash. CL4NX Operator Manual...
  • Page 132 Applications > SBPL > Font Settings > Proportional Set whether to print each character with different width or with the same width. The options are as follows: • Enabled: Print each character with different width. • Disabled: Print all characters with the same width. CL4NX Operator Manual...
  • Page 133 The setting range varies depending on the print resolution of the printer. • 203 dpi: -832 to 0 to 832 dots • 305 dpi: -1248 to 0 to 1248 dots • 609 dpi: -2496 to 0 to 2496 dots CL4NX Operator Manual...
  • Page 134 The setting range is 0 to 255. Delimiter Applications > SZPL > Delimiter Set the delimiter (,) code. The setting range is 0 to 255. Tilde Applications > SZPL > Tilde Set the tilde (~) code. The setting range is 0 to 255. CL4NX Operator Manual...
  • Page 135 To use SIPL as the printer command, set the items as follows: Font Settings Set the font. Font Settings Applications > SIPL > Font Settings The setting items are as follows: Zero Slash Set the type for printing zero. € Set the code of the European currency symbol. CL4NX Operator Manual...
  • Page 136 The setting items are as follows: Control Code Set the control code. 1st Byte Code Set the first byte code. 2nd Byte Code Set the second byte code. 3rd Byte Code Set the third byte code. Font Settings Set the font. CL4NX Operator Manual...
  • Page 137 3rd Byte Code Applications > STCL > Command Head > 3rd Byte Code Set the third byte code. You can change if you have selected CUSTOM in Control Code menu. The setting range is 0 to 255. CL4NX Operator Manual...
  • Page 138 Set the code of the European currency symbol. The setting range is 00 to ff hex. SDPL Applications > SDPL To use SDPL as the printer command, set the items as follows: Control Code Set the control code. CL4NX Operator Manual...
  • Page 139 The setting range is 00 to ff hex. Applications > SDPL > Control Code > STX Set the STX code. You can change if you have selected Custom in Code Type menu. The setting range is 00 to ff hex. CL4NX Operator Manual...
  • Page 140 The setting range is 00 to ff hex. CNTBY Applications > SDPL > Control Code > CNTBY Set the CNTBY code. You can change if you have selected Custom in Code Type menu. The setting range is 00 to ff hex. CL4NX Operator Manual...
  • Page 141: System Menu

    *You can set if you have installed the RTC kit (option). Time Zone Set the time zone. Messages System > Regional > Messages Set the display language of the LCD. Select the display language from the list. CL4NX Operator Manual...
  • Page 142 System > Regional > Time Set the time. You can set if you have installed the RTC kit (option). Date System > Regional > Date Set the date. You can set if you have installed the RTC kit (option). CL4NX Operator Manual...
  • Page 143: Time Zone

    Set whether or not to enable the notification function about the cleaning timing of the print head. Cleaning Interval Set the notification interval about the cleaning timing of the print head. Clean Counter Shows the current print distance. CL4NX Operator Manual...
  • Page 144: Cleaning Interval

    Set whether or not to enable the notification function about the replacement timing of the print head. Printhead Interval Set the notification interval about the replace- ment timing of the print head. Printhead Count Shows the current print distance. CL4NX Operator Manual...
  • Page 145: Change Cutter

    Set whether or not to enable the notification function about the replacement timing of the cutter unit. Cutter Life Set the notification interval about the replace- ment timing of the cutter unit. Cutter Count Shows the current count the cutter has cut. CL4NX Operator Manual...
  • Page 146 Set whether or not to enable the notification function about the replacement timing of the platen roller. Platen Interval Set the notification interval about the replace- ment timing of the platen roller. Platen Count Shows the current distance the platen roller has fed. CL4NX Operator Manual...
  • Page 147 Note: You can disable the notification function if you set to 0. Sound System > Sound Set the buzzer sound. The setting items are as follows: Error Sound Set the buzzer volume for notification of the error. CL4NX Operator Manual...
  • Page 148: Energy Saving

    0 is the darkest and 9 is the brightest. Press the right soft button to complete the setting. Note: Because of the energy saving function, the display will decrease the bright- ness when you have not operated the printer for a period of time. CL4NX Operator Manual...
  • Page 149 If you have set the password to Enabled, the printer requires you to type the password set in the Password screen before you go into the Settings menu. The options are as follows: • Enabled: Enable the password setting. • Disabled: Disable the password setting. CL4NX Operator Manual...
  • Page 150 4 Operation and Configuration Password System > Password > Password The available characters for password are four digits of numeral. CL4NX Operator Manual...
  • Page 151: Tools Menu

    USB memory. Reset Initialize the configuration of the printer. These are the setting items for service. Service Strictly for SATO authorized service personnel use. Factory These are the setting items for service. Strictly for SATO authorized service personnel use.
  • Page 152 When you increase the setting value, the stop position moves away from the feed direction (toward the end part of the media). Darkness Adjust Fine tune the print darkness of the test print. 0 is the lightest and 99 is the darkest. CL4NX Operator Manual...
  • Page 153 When you increase the setting value, the stop position moves away from the feed direction (toward the end part of the media). Darkness Adjust Fine tune the print darkness of the test print. 0 is the lightest and 99 is the darkest. CL4NX Operator Manual...
  • Page 154 When you increase the setting value, the stop position moves away from the feed direction (toward the end part of the media). Darkness Adjust Fine tune the print darkness of the test print. 0 is the lightest and 99 is the darkest. CL4NX Operator Manual...
  • Page 155: Hex Dump Mode

    • The details of the file created inside the hexdump/ of the printer are as follows: • BT00xx.bin: The received data through Bluetooth. • LAN00xx.bin: The received data through LAN. • LPT00xx.bin: The received data through IEEE1284. • SCI00xx.bin: The received data through RS-232C. • USB00xx.bin: The received data through USB. CL4NX Operator Manual...
  • Page 156: Log Files

    2. Select the file to copy and press the button. A tick mark shows on the right side of the file name. 3. After you select the file, press the right soft button to copy the selected file to the USB memory. CL4NX Operator Manual...
  • Page 157 2. Select the file to print and press the button or the right soft button to do the dump print. Reset Tools > Reset The setting items are as follows: Settings Select the setting items to initialize. CL4NX Operator Manual...
  • Page 158 • Usually it is not necessary to do the initialization. Doing so could change the print conditions. Wi-Fi Site Survey Tools > Wi-Fi Site Survey > Activate Examine the access point of the wireless LAN. Shows only if you have installed the wireless LAN (option). CL4NX Operator Manual...
  • Page 159 • Disabled: Disable the startup guide. If you have selected to Enabled in Startup Guide menu, the startup guide shows at the first time the display changes back to offline screen or the next time you power on the printer. CL4NX Operator Manual...
  • Page 160: Information Menu

    Shows the region information of the wireless LAN. *Shows only when you have installed the wire- less LAN (option). Wi-Fi Status Shows the status of wireless LAN. *Shows only when you have installed the wire- less LAN (option). CL4NX Operator Manual...
  • Page 161 Dispenser Shows the video for installation of media roll to the printer installed with dispenser. Dispenser with Shows the video for installation of media roll to Rewinder the printer installed with dispenser and liner rewinder. CL4NX Operator Manual...
  • Page 162 Dispenser Shows the video for replacement of media roll to the printer installed with dispenser. Dispenser with Shows the video for replacement of media roll Rewinder to the printer installed with dispenser and liner rewinder. CL4NX Operator Manual...
  • Page 163: Boot Version

    The setting items are as follows: Disks Shows the Disks. Warp!!-mode Kernel Version Information > Kernel Version Shows the kernel version of this printer. Build Version Information > Build Version Shows the firmware version of this printer. CL4NX Operator Manual...
  • Page 164: Print Module

    Shows the Boot firmware release date. Checksum Shows the Boot firmware checksum. Main Information > Print Module > Main Name Shows the Main firmware name. Release Date Shows the Main firmware release date. Checksum Shows the Main firmware checksum. CL4NX Operator Manual...
  • Page 165 Shows the head counter information of this printer. Cutter Shows the current number of cuts. Caution: • Only SATO authorized service personnel is permitted do the counter clear. Head Information > Counters > Head Shows the head counter information of this printer.
  • Page 166 Shows the MAC address of wireless LAN. Shows only when you have installed the wireless LAN (option). Wi-Fi Region Information > Wi-Fi Region Shows the region information of the wireless LAN. Shows only when you have installed the wireless LAN (option). CL4NX Operator Manual...
  • Page 167 4 Operation and Configuration Wi-Fi Status Information > Wi-Fi Status Shows the status of wireless LAN. Shows only when you have installed the wireless LAN (option). CL4NX Operator Manual...
  • Page 168 4 Operation and Configuration CL4NX Operator Manual...
  • Page 169: Cleaning And Adjustment Of The Printer

    • Use the cleaning pen, cotton swab or cotton cloth from a cleaning kit to clean. Do not clean with a hard object. Doing so could cause damage. • Remove the media and carbon ribbon before cleaning. Note Purchase the cleaning kit or cleaning sheet from the SATO reseller and technical service center. CL4NX Operator Manual...
  • Page 170: Maintenance Of Print Head And Platen Roller

    Make sure that the printer is in power off mode, then disconnect the power cord from the AC outlet. Open the top cover. CAUTION • Open the top cover fully to prevent accidental drop of the cover. CL4NX Operator Manual...
  • Page 171 Clean the dirt on the print head , platen roller  and ribbon roller  using a cleaning pen or a cotton swab dabbed with the cleaning liquid. Tilt down the sensor guide lock  and pull out the media sensor guide . CL4NX Operator Manual...
  • Page 172: Maintenance With The Cleaning Sheet

    Turn the head lock lever  clockwise to unlock the print head. CAUTION • The print head and its surrounding are hot after printing. Be careful not to get burned. • Touching the edge of the print head with bare hand could cause injury. CL4NX Operator Manual...
  • Page 173 After you pull out the cleaning sheet, do the steps 4 to 6 again two or three more times. When no more dirt appears on the cleaning sheet after you have pulled it out, you can stop to clean with the cleaning sheet. CL4NX Operator Manual...
  • Page 174 5 Cleaning and Adjustment of the Printer Turn the head lock lever  clockwise to unlock the print head. Use a cleaning pen  to clean the dirt on the print head. CL4NX Operator Manual...
  • Page 175: Adjusting Stop/Cut Position Of The Media

    Label performance of the cutter. Liner Cut Position Label For more details on the procedures to adjust the stop/cut position of the media, refer to Section 7.4.2 The Adjustment of Media Stop Position. CL4NX Operator Manual...
  • Page 176: Adjusting The Print Quality

    Press the button to show Settings menu. Press the buttons to select Printing and then press the button. Press the buttons to select Darkness and then press the button. The Darkness screen shows. CL4NX Operator Manual...
  • Page 177: Adjustment Of The Print Speed

    The adjustment procedures of print speed are as follows: When the printer is in online mode, press button to set the printer to offline mode. Press the button to show Settings menu. Press the buttons to select Printing and then press the button. CL4NX Operator Manual...
  • Page 178 5 Cleaning and Adjustment of the Printer Press the buttons to select Speed and then press the button. The Speed screen shows. Press the buttons to select the value. Press the right soft button or the button to save the value. CL4NX Operator Manual...
  • Page 179: Adjusting The Buzzer Volume

    The options are as follows: • Off: Mute the sound. • Low: Low volume. • Medium: Medium volume. • High: High volume. Press the right soft button or the button to save the setting. CL4NX Operator Manual...
  • Page 180: Adjusting The Head Pressure Balance

    Thin paper/normal label, etc. Thin paper/tag, etc. Make sure to do a pressure balance adjustment after step 1. Notes   • The factory default setting is Left and Right • The thickness of the media includes the liner. CL4NX Operator Manual...
  • Page 181: Pressure Balance Setting

     Pressure balance gradation Left Left Left    Right Right Right  *This table shows an example when the head pressure is Left Note   • The factory default setting is Left and Right CL4NX Operator Manual...
  • Page 182 5 Cleaning and Adjustment of the Printer This page is intentionally left blank. CL4NX Operator Manual...
  • Page 183: Troubleshooting

    Framing error RS-232C settings are incor- Adjust the interface settings rect. correctly. The cable connection is incor- Check and connect the cable 1005 To clear error: rect. correctly. Press Cancel button or adjust the settings. CL4NX Operator Manual...
  • Page 184 Check the print data. Press the Can- larger than the configured 1010 cel button or media size. close the print head. The media is fed with longer Adjust the sensor level. distance due to the incorrect sensor level. CL4NX Operator Manual...
  • Page 185 Command error Incorrect command or parame- Check the print data. ter in the print data. Caaa: position of error occur- To clear error: 1017 rence Press the <bb>: error command name button. cc: error code CL4NX Operator Manual...
  • Page 186 The temperature of the printer Stop the operation of the has exceeded the tolerance printer to let the temperature To clear error: value. decreases. Stop the opera- 1022 tion of the printer and wait until the temperature decreases. CL4NX Operator Manual...
  • Page 187 Press the Can- Meandering media. Clean and adjust the media cel button or path. open/close the print head. EAP Authentication error EAP Authentication failure. Use the correct Wi-Fi settings. To clear error: 1046 Change the Wi- Fi settings. CL4NX Operator Manual...
  • Page 188: When Led Lights On Red/Blue

    Flashes in blue color. The printer is in the sleep mode. You can operate the printer. (At intervals of 2 seconds) Lights on in red color. An error has occurred. Clear the error according to the message. CL4NX Operator Manual...
  • Page 189: Troubleshooting Table

    • Disconnect the power cord from the AC outlet before you do the cleaning. Note Purchase the cleaning kit or cleaning sheet from the SATO reseller and technical service center. 6.3.1 No Power Supply/Nothing on the Display What to check...
  • Page 190: Can Feed The Media But Cannot Print

    If the media sensor is dirty, clean with the clean- ing kit. For the cleaning of the printer, refer to Section 5.2 Maintenance of Print Head and Platen Roller. Does the interface operate correctly? Check the interface according to the Interface Troubleshooting. CL4NX Operator Manual...
  • Page 191: Bad Print Quality

    5.2 Maintenance of Print Head and Platen Roller. Is the print head defective? Replace the print head and reset the counter. Is the platen roller damaged? Replace the platen roller. Is the main board defective? Replace the main board. CL4NX Operator Manual...
  • Page 192: Incorrect Print Position

    5.2 Maintenance of Print Head and Platen Roller. Is the data or signal sent from the computer Power on the device again. incorrect? Check the data sent from the computer and the communication conditions. Is the platen roller damaged? Replace the platen roller. CL4NX Operator Manual...
  • Page 193: Interface Troubleshooting

    Check that there is no obstacle such as the rack made of metal between the printer and the host. Check the configuration of the printer. Check the setting of Bluetooth interface through Interface in Menu. Start the printer and the computer again. Install the Bluetooth driver again. CL4NX Operator Manual...
  • Page 194: Rs-232C Interface

    Check that the power of the external device is on. Check the configuration of the printer. Check the setting of external signal (EXT) interface through Interface in Settings menu. Start the printer and the external device again. CL4NX Operator Manual...
  • Page 195: Wireless Lan Interface

    Check that there is no obstacle such as the rack made of metal between the printer and the host. Check the configuration of the printer. Check the setting of wireless LAN interface through Interface in Settings menu. Start the printer again. CL4NX Operator Manual...
  • Page 196 6 Troubleshooting This page is intentionally left blank. CL4NX Operator Manual...
  • Page 197: Appendix

    Before (If Print Mode is set to Tear-Off or Liner- less) After (If Print Mode is set to Dispenser or Cut- ter) None (If Print Mode is set to Continuous) Eject Cut Darkness Range Darkness Imaging ― Vertical 0 dot CL4NX Operator Manual...
  • Page 198 Adjustments ― Offset 0 dot Pitch 0 dot Darkness Adjust Start Online Enabled Feed After Error Disabled Feed At Power On Disabled Max Feed 0 mm Paper End Using I-mark Head Base Position Standard Priority Setting Disabled CL4NX Operator Manual...
  • Page 199: Interface Menu

    ― Wi-Fi Protected Setup ― Button (PBC) ― Enter PIN ― ― Wi-Fi Direct ― Enable Disabled Device Name SATO PRINTER_xxxxxxxxxxxx (MAC address) Connect ― SSID SATO_PRINTER, 0-32 printable ASCII Hidden SSID Disabled Mode Ad-hoc Channel Security None WEP Conf.
  • Page 200 Flow Control Status4 ENQ Disabled ― Enable Disabled Error Disabled Time Server IP 0.0.0.0 Disabled Disabled SNMP ― Agent ― Enable Disabled Read-Only ― Community public User rouser User Security None Authentication Protocol Authentication Passphrase mypassword Privacy Protocol CL4NX Operator Manual...
  • Page 201 Engine ID ― Security None Authentication Protocol Authentication Passphrase mypassword Privacy Protocol Privacy Passphrase mypassword IEEE1284 ― Ack-width 0.5 us Plug'n'Play Disabled Flow control Status4 Multi Disabled RS-232C ― Baudrate 115200 Parameters 8-N-1 Flow Control STATUS4 Disabled CL4NX Operator Manual...
  • Page 202 7 Appendix Setting Item Initial Value ― Flow Control Status4 Disabled Bluetooth ― Enable Enabled Name SATO PRINTER_xxxxxxxxxxxx (BD address) Pin Code 0000 BD Address xxxxxxxxxxxx Firm version spp3_vX.YY Host BD Addr ― Authentication None 2048 2048 CRC Mode Disabled...
  • Page 203 Data To Record EPC and TID Output Error Mode Level Pulse Length 100 ms Counters ― Life time ― Count Success 000000 Count Failure 000000 Count Total 000000 User ― Count Success 000000 Count Failure 000000 Count Total 000000 CL4NX Operator Manual...
  • Page 204: Applications Menu

    Caret 94 (^ ) Delimiter 44 (,) Tilde 126 (~ ) Clock format (none) Flow control (none) SIPL ― Font setting ― Zero Slash Disabled € STCL ― Command Head ― Control Code AUTO 1st Byte Code CL4NX Operator Manual...
  • Page 205 7 Appendix Setting Items Initial Value 2nd Byte Code 3rd Byte Code Font setting ― Zero Slash Disabled € Code Page DOS 850 SDPL ― Control Code Disabled Code Type Standard CNTBY CL4NX Operator Manual...
  • Page 206: System Menu

    Disabled Platen Interval 0 km Sound ― Error sound Medium Energy Saving ― Sleep Timeout 60 min LCD Brightness Show total count Disabled Passwords ― Password Enable Disabled Change Password ― level1 0310 manager 6677 admin 96726 CL4NX Operator Manual...
  • Page 207: Tools Menu

    Darkness Adjust Paper Sensor ― Label Width Small Label Length 203 dpi: 800 dots 305 dpi: 1200 dots 609 dpi: 2400 dots Pitch Offset Darkness Adjust HEX-Dump ― Hex Dump Mode Disabled Reset ― Service ― RFID ― CL4NX Operator Manual...
  • Page 208 24.0 dBm Read Attenuation 0 dBm Store Best Values Disabled Label Feed Enabled Wi-Fi Region World Mode Reset ― Factory ― Reset ― Offset 0 dot Pitch 0 dot Wi-Fi Site Survey ― Certificates ― Startup Guide Enabled CL4NX Operator Manual...
  • Page 209: Media Sensor Positions And Media Stop Positions

    Gap sensor I-mark sensor 6.3 mm ~ 59.6 mm 6.3 mm ~ 59.6 mm (0.2” ~ 2.3”) (0.2” ~ 2.3”) 13.3 mm ~ 66.6 mm 13.3 mm ~ 66.6 mm (0.5” ~ 2.6”) (0.5” ~ 2.6”) Frame CL4NX Operator Manual...
  • Page 210: Base Reference Point

    Base Base reference reference point for point for cutting and printing printing Dispenser Mode I-mark Label Gap Label Base reference point for dispensing Base Base reference reference point for point for dispensing printing and printing CL4NX Operator Manual...
  • Page 211 7 Appendix Linerless Cutter Mode/ Linerless Mode I-mark Linerless Label Base reference point for cutting Base reference Cut prohibit point for zone (5 mm / printing 0.2”) CL4NX Operator Manual...
  • Page 212: The Adjustment Of Base Reference Point

    The above base reference point for printing will be the stop position when sensor type is set to Gap sensor. Adjust the print reference position with the procedures as follows: When the printer is in online mode, press button on the operator panel to change to offline mode Press the button to show Settings menu. CL4NX Operator Manual...
  • Page 213 The setting range is as follows: 203 dpi: -30 to +30 dot 305 dpi: -45 to +45 dot 609 dpi: -90 to +90 dot Press the right soft button to save the setting value. CL4NX Operator Manual...
  • Page 214: The Adjustment Of Media Stop Position

    • You can also adjust when the operation mode is specified to Tear-off or Dispenser. Adjust the stop position with the procedures as follows: When the printer is in online mode, press button on the operator panel to change to offline mode Press the button to show Settings menu. CL4NX Operator Manual...
  • Page 215 The setting range is as follows: 203 dpi: -30 to +30 dot 305 dpi: -45 to +45 dot 609 dpi: -90 to +90 dot Press the right soft button to save the setting value. CL4NX Operator Manual...
  • Page 216: Precautions When Using The Cutter Unit

    1 mm Perforated line • Fan-fold media 25 mm Area not to be cut Do not cut on the perforated line or 4 mm 4 mm mm (0.16” 0.98”) area from the perforated line Perforated line towards you. CL4NX Operator Manual...
  • Page 217: Replacing The Print Head

    Turn the head lock lever  clockwise to unlock the print head. CAUTION • The print head and its surrounding are hot after printing. Be careful not to get burned. • Touching the edge of the print head with bare hand could cause injury. CL4NX Operator Manual...
  • Page 218 . Remove the two connectors  from the print head . Connect the two connectors to the new print head. Install the print head. Install so that the print head is locked with a click sound. CL4NX Operator Manual...
  • Page 219: Replacing The Platen Roller

    Turn the head lock lever  clockwise to unlock the print head. CAUTION • The print head and its surrounding are hot after printing. Be careful not to get burned. • Touching the edge of the print head with bare hand could cause injury. CL4NX Operator Manual...
  • Page 220 7 Appendix Lift the lever  to unlock the platen roller , then pull out the platen roller . Install the new platen roller, turn the lever  back to lock the platen roller. CL4NX Operator Manual...
  • Page 221: Printer Specifications

    Dispenser/Linerless mode: 5 to 35 °C (41 to 95 °F) Storage Temperature -20 to 60 °C (-4 to 140 °F) Operating Humidity Continuous/Dispenser/Cutter/Tear-off mode: 30 to 80% RH (Non-condensing) Linerless mode: 30 to 75% RH (Non-condensing) Storage Humidity 30 to 90% RH (Non-condensing) CL4NX Operator Manual...
  • Page 222 Label End Sensor Detect with I-mark sensor or Gap sensor Ribbon End/ Fixed Ribbon Near End Dispenser Fixed *When linerless cutter unit or dispenser unit is installed. Cutter Fixed *When cutter unit or linerless cutter unit is installed. CL4NX Operator Manual...
  • Page 223: Ribbon And Media

    7.8.2 Ribbon and Media Model Name CL4NX Ribbon (Use the genuine carbon ribbon made by SATO.) Size Length: maximum 600 m (1968.5 ft.) Width: 39.5 mm to 128 mm (1.55” to 5.04”) *The maximum length varies depending on the ribbon type.
  • Page 224: Interface

    Interface Model Name CL4NX Interface Standard Built-in USB Interface (Type B) LAN Interface Bluetooth Interface USB Interface (Type A) x 2 Standard Extension Board RS-232C Interface IEEE1284 Interface External Signal Interface (EXT) Option Board Wireless LAN Interface CL4NX Operator Manual...
  • Page 225: Built-In Functions

    Cutter open check (When cutter unit is installed) Label detection at dispensing (When dispenser unit is installed) Adjustment Functions Print Darkness Print Position Media Stop Position Buzzer LCD Power Saving Power Saving 7.8.5 Printer Languages Model Name CL4NX SBPL SZPL SDPL SIPL STCL CL4NX Operator Manual...
  • Page 226: Fonts/Symbols/Barcodes

    40 dots H x 40 dots W Compatible Kanji Fonts 16 dots H x 16 dots W (Mincho) 24 dots H x 24 dots W Simplified Chinese 16 dots H x 16 dots W Characters 24 dots H x 24 dots W CL4NX Operator Manual...
  • Page 227 24 dots H x 24 dots W Scalable Fonts Rasterized Font CG Times CG Triumvirate HGMLAG SATO 0 Regular SATO Alpha Bold Condensed SATO Beta Bold Italic SATO Folio Bold SATO Futura Medium Condensed SATO Gamma SATO OCR-B SATO Sans...
  • Page 228 GS1 DataBar Composite (CC-A/CC-B) GS1 DataBar Truncated Composite (CC-A/CC-B) GS1 DataBar Stacked Composite (CC-A/CC-B) GS1 DataBar Expanded Stacked Composite (CC-A/CC-B) GS1 DataBar Expanded Composite (CC-A/CC-B) GS1 DataBar Stacked Omnidirectional Composite (CC-A/CC-B) GS1 DataBar Limited Composite (CC-A/CC-B) GS1-128 Composite (CC-A/CC-B/CC-C) CL4NX Operator Manual...
  • Page 229: Options

    Cadmium and cadmium compounds ..Max. 0.01% Polybrominated biphenyls (PBB) ... .Max. 0.1% Polybrominated diphenyl ethers (PBDE) ..Max. 0.1% Energy Saving International ENERGY STAR program Ver2.0 CL4NX Operator Manual...
  • Page 230: Interface Specifications

    This may cause damage to the interface circuitry in the printer or host and is not covered by warranty. Note • Wireless LAN is an optional interface. • You cannot use Wireless LAN interface and the LAN interface at the same time. CL4NX Operator Manual...
  • Page 231: Usb Interface

    Power Supply BUS Power through cable Power Consumption +5 V at 80 mA Pin Assignments Pin No. Description VBus -Data +Data Cable Specifications Cable Connector USB Type B connector Cable Length 5 m (16.4 feet) or less CL4NX Operator Manual...
  • Page 232: Lan Ethernet Interface

    Gateway Address IPv4 IPv6 Cable Specifications Cable 10BASE-T/100BASE-TX Category 5 Cable Length 100 m (328 feet) or less Software Specifications Supported Protocol TCP/IP Network Layer IP, ICMP Session Layer Application Layer LPD, FTP, DHCP, HTTP, SNMP, SNTP CL4NX Operator Manual...
  • Page 233: Bluetooth Interface

    5 m (16.4 feet) Profile Serial Port Profile Security Level None, level 2, level 3, level 4 PIN Code 1 to 16 characters consist of ASCII code (20H, 21H, 23H to 7EH) CRC Disconnect Timeout 10 seconds CL4NX Operator Manual...
  • Page 234: Rs-232C Interface

    Ready/Busy, XON/XOFF, Status3, Status4, Status5 Connector Pin Specifications Pin No. Descriptions Frame Ground Input Receive Data Output Transmit Data Output Data Terminal Ready Reference Signal Ground Input Data Set Ready Output Request To Send Input Clear To Send Not connected CL4NX Operator Manual...
  • Page 235 (2.95 MB). Send the data that is less than 2.95 MB while monitoring the status of the printer. • The parity error will be detected if this error occurs after the reception of ESC+A. CL4NX Operator Manual...
  • Page 236: Ieee1284 Interface

    Output BUSY Output PAPER EMPTY/PAPER ERROR Output SELECT Output AUTO FEED Not in use LOGIC Ground Frame Ground +5 V STROBE RETURN 20-27 DATA 1 - DATA 8 RETURN ACK RETURN BUSY RETURN INITIALIZE RETURN Input INITIALIZE CL4NX Operator Manual...
  • Page 237 7 Appendix Connector Pin Specifications Output FAULT 33-35 Not in use Input SELECT INPUT Cable Specifications Cable Connector Amphenol 36 pin, male Cable Length 1.5 m (5 feet) or less CL4NX Operator Manual...
  • Page 238: External Signal Interface (Ext)

    Outputs a high signal when ribbon near end is detected. +24 V ± 10% Vcc +5 V Output Outputs a low signal when the dispense is completed. You can set the pin number for output through Interface in Menu. CL4NX Operator Manual...
  • Page 239 Machine Error Paper End Head Open Head Close Print Print Complete (PREND) Replace media Paper End Ribbon End Machine Error Head Open Head Close Ribbon End Print Print Complete (PREND) Paper End Replace ribbon Ribbon End Machine Error CL4NX Operator Manual...
  • Page 240 (PREND) Paper End Ribbon End Machine Error Head Open Head Close Ribbon Near End Print Print Complete (PREND) Paper End Ribbon Near End Head Close Press LINE button Head Open Print Print Complete (PREND) Paper End Offline CL4NX Operator Manual...
  • Page 241 Timing Chart (Wait signal for dispense completion) Item Output Waveform Printed 1 piece Dispense Complete Print Print Complete (PREND) Wait for dispense completion 500ms + backfeed time Printed 1 piece Dispense Complete Print Print Complete (PREND) Wait for dispense completion CL4NX Operator Manual...
  • Page 242: Wireless Lan Interface

    Any alphanumeric character (maximum 32) Authentication Open System Shared Key WPA/WPA2 Do RADIUS server authentication with using 802.1x (EAP-TLS, LEAP, EAP-TTLS, EAP-PEAP, EAP-FAST protocol) Encryption None WEP (64 bits/128 bits) AES (WPA-PSK/WPA2-PSK, WPA-802.1x/WPA2-802.1x authentication) Communication Mode Infrastructure Ad Hoc CL4NX Operator Manual...
  • Page 243 7 Appendix Software Specifications Supported Protocol TCP/IP Network Layer IP, ICMP Session Layer Application Layer LPD, FTP, DHCP, HTTP, SNMP, SNTP CL4NX Operator Manual...
  • Page 244 Extensive contact information of worldwide SATO operations can be found on the Internet at www.satoworldwide.com...

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