SATO 9001226(A) Service Manual page 124

Section 5: Troubleshooting
No. ERROR DISPLAY
17 BCC CHECK ERROR
18
ITEM NO ERROR
19 STACKER/REWINDER
FULL
21 KANJI ROM ERROR
22
CALENDAR ERROR
RFID TAG ERROR
RFID TAG ERROR
23
RFID PROTECT
ERROR
24 NONLOCK ERROR
Page 5-4
LED BUZZER
ONLINE: 3 short 1) BCC that is added to send
Off Beeps data (for 1 item) differs.
ERROR: To clear error: Press
Blinks ONLINE button or cancel
job.
ONLINE: 3 short 1) Sequence number of print
Off Beeps data (for 1 item) is not
incrementing by one.
ERROR:
Blinks • Sequence number is not
consecutive.
To clear error: Press
ONLINE button or cancel
job.
ONLINE: 3 short 1) Stacker and/or rewinder
Off Beeps are full.
ERROR:
Blinks
To clear error: Release
limitation
ONLINE: 3 short 1) Reading improper Kanji
Off Beeps data through Kanji ROM.
ERROR: To clear error: Head open
Blinks and then close
ONLINE: 1 Long 1) Reading improper date
Off Beep and time data through
calendar IC
ERROR:
On To clear error: Power Off
ONLINE: 3 short 1) Write failure of RFID tag
Off Beeps
To clear error: Write to
ERROR: another RFID tag or cancel
On job.
ONLINE: 3 short 1) Write failure of RFID tag
Off Beeps
To clear error: Press
ERROR: ONLINE button or cancel
On job.
ONLINE: 3 short 1) Write failure of RFID tag
Off Beeps
To clear error: Write to
ERROR: another RFID tag or cancel
On job.
ONLINE: 3 short 1) Ribbon core is not locked
Off Beeps properly.
ERROR: 2) Ribbon core sensor
Blinks failure.
To clear error: Head open
and then close
ERROR CONDITION CORRECTIVE ACTION
1) Check host data and
communication settings
1) Check host data and
communication settings.
1) Remove paper from stacker and/
or rewinder.
1) Download Kanji data.
2) Board replacement.
1) Check the installation of
calendar IC.
2) Replace the calendar IC.
3) Replace the PCB board.
1) Write to another RFID tag.
1) Write to another RFID tag.
1) Write to another RFID tag.
1) Lock ribbon core properly.
2) Adjust or replace ribbon core
sensor.
TG3 Series Service Manual