Common Recovery Procedures Used In This Guide - Nortel Call Center Server Installation And Maintenance Manual

July 2007
Common recovery procedures used in this
guide
Introduction
This section contains recovery procedures that are used in more than one
recovery scenario. Refer to this section for specific restore procedures that are
referenced from other sections in this chapter.
Importing database information from a Platform Recovery Disk
This procedure imports database information from a Platform Recovery Disk
into your Symposium Call Center Server or Network Control Center.
To import database information from the Platform Recovery Disk
1 Log on to the server as Administrator or NGenSys.
2 Insert your Platform Recovery Disk into drive A.
3 Do one of the following:
a. If your Platform Recovery Disk is on a floppy disk, insert it into drive A.
b. If your Platform Recovery Disk is in a directory on a remote computer,
Installation and Maintenance Guide for Windows 2003
map a network drive to that directory.
Restoring data
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