Configuring The Usb Ibutton Dongle - Nortel Call Center Server Installation And Maintenance Manual

July 2007

Configuring the USB iButton dongle

Introduction
Once you have obtained a USB iButton dongle (consisting of the iButton holder
that fits in the USB port and an iButton) follow the next procedure to install and
configure the iButton dongle for Symposium Call Center Server.
To configure Symposium Call Center Server for use with a USB
iButton dongle
1 Shut down Symposium Call Center Server.
2 Insert the USB iButton holder into the USB port.
3 In Device manager, manually add the correct driver for the iButton holder
(C:\Windows\system32\drivers\DS2490.sys).
Note: The DS2490.sys driver for the iButton holder is located at
SYSTEM32\Drivers. If you have not installed Symposium Call Center
Server, the driver is located in the Symposium Call Center Server CD-
ROM.
4 In Windows, open RegEdit and browse to
HKEY_LOCAL_MACHINE\SOFTWARE\Dallas Semiconductor\iButton
TMEX\3.00.
5 Change the DefaultPortType to 6.
Note: You may need to change the DefaultPortNumber value to reflect the
port number that the device is attached to. For example, set the
DefaultPortNumber to 0 if there is a single USB port available. Set the port
number to 1 if the holder is installed in the second USB port (where more
than one port is available).
6 Restart Symposium Call Center Server.
7 If Symposium Call Center Server fails to start, check that the
DefaultPortNumber setting in the registry matches the USB port number.
8 If problems persist, download and run iButton viewers from http://
www.ibutton.com/software/tmex/index.html to ensure that Windows detects
the iButton and to view the port number that the iButton is installed on.
Installation and Maintenance Guide for Windows 2003
Using a USB iButton dongle
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