Overview - Nortel Call Center Server Installation And Maintenance Manual

Using server utilities

Overview

Introduction
Symposium Call Center Server utilities are automatically installed when you
install Symposium Call Center Server. These utilities enable you to perform
system operations not available on the Symposium Call Center Server client.
You can access the server utilities from the Windows Start menu by choosing
Programs
Utility name and function overview
Utility name
Computer Name Sync
Configuration
(Nbconfig)
Database Expansion
Utility
Database Restore
Feature Report
Migration
Network DB Backup
Path
1092
➝
Symposium Call Center Server.
Function
Updates the computer name in the Symposium Call
Center Server database.
Enables you to add and modify site information for a
Symposium Call Center Server network.
Enables you to expand the size of your Symposium Call
Center Server database.
Restores the database from a backup tape or a remote
directory.
Enables you to view and modify switch parameters. It
also enables you to view other system information and a
list of installed features.
Allows you to obtain system information in preparation
for restoring a full system or migrating to another
hardware platform.
Enables you to select whether to back up your database
to a remote directory on a network computer, or to a tape.
Standard 7.02
Symposium Call Center Server