Chapter 2 About This Guide; Maintenance And Diagnostics Overview - Nortel CallPilot 202i Maintenance And Diagnostics

Chapter 2
About this guide
In this chapter
"Maintenance and diagnostics overview" (page 11)
"Resolving system problems" (page 12)
"Replacing hardware components" (page 14)

Maintenance and diagnostics overview

The maintenance and diagnostic activities discussed in this guide are
divided into two groups of activities:
•
•
For a list of CallPilot documentation, see the document map on page
"Reference documents" (page
Who should read this guide
This guide is for administrators, technicians, and engineers who maintain a
CallPilot server. It is intended to be a guide for the following purposes:
•
•
This guide is based on the assumption that you have basic computing skills
and are familiar with necessary safety procedures. For more information
about safety, see CallPilot Fundamentals NN44200-100.
Copyright © 2009, Nortel Networks
.
troubleshooting and diagnostics (identifying the cause of and resolving
system problems)
performing hardware maintenance
using system tools to identify the cause of system problems
installing, replacing, or upgrading hardware components
Nortel CallPilot
202i Server Maintenance and Diagnostics
NN44200-708 01.02 Standard
5.0 11 August 2009
14).
11