Nortel Call Center Server Installation And Maintenance Manual page 1013

July 2007
1 In Windows, open a MS-DOS window.
2 Navigate to D:\Nortel\iccm\bin\dbspace.exe
3 Type dbspace.exe <sysadmin password>, and then press Enter. For
example, if the sysadmin password for your server is nortel1, then type
dbspace.exe nortel1, and press Enter.
Note: Leave a space between the file name and the sysadmin password.
(The sysadmin password is set from the client).
Result: The Database Space Utility opens and calculates the amount of
data stored in the database.
4 In the window, note the values in the UsedDBSpace column. These values
show the amount of data stored in each database (blue, CBC, and master).
Use the scroll bar to view the bottom portion of the pane where the total
amount is listed. The total value shown in the UsedDBSpace column is the
amount of space that you need to have available in a tape or remote
directory before you perform a database backup (plus the 15 to 30 percent
buffer to safely perform the database backups without any space
constraints).
5 Click OK to close the window.
Tip: For your reference, the system creates a replica of the utility results
and stores it in a text file called dbspace.txt.
To calculate the capacity requirements for database backups using
the SCCSDBSpace view (on Release 5.0 servers only)
On servers running Release 5.0 of Symposium Call Center Server, you can
create a custom report to access the contents of the SCCSDBSpace view.
Installation and Maintenance Guide for Windows 2003
Backing up data
1013