Nortel Call Center Server Installation And Maintenance Manual page 996

Backing up data
ATTENTION
Note: To back up data on the client, you must provide separate software and
hardware.
Daily maintenance and database backups
The daily maintenance process consolidates statistics. It runs on the server at
midnight and takes several hours, depending on the system configuration.
Frequent delays occur if you schedule a backup at the same time as the daily
maintenance process. The server puts the backup on hold until the maintenance
process is completed. The delay is logged in the backup log file, and it has no
impact on the system or backup.
When to use a full backup
A full backup allows you to restore the server to its state at the time of the
backup. It is useful for recovery from a catastrophic failure in the server's disk
subsystem. In combination with a current database backup, a full backup can
help you minimize your data loss.
A full backup is performed while the server is offline. You should create a full
backup
after installation and configuration of a new server
before and after a major upgrade of the server (for example, from Release
4.2 to Release 5.0)
996
You do not require a full backup of your Symposium Call
Center Server if you maintain a current database backup
and Platform Recovery Disk, as well as the original server
software. If you want to do a full backup of your server, you
must use a third-party backup utility. For more information
on full backups, see Section C: "Using a third-party backup
utility to create full backups," on page 1045.
Standard 7.02
Symposium Call Center Server