Setting Up Remote Directory Backups - Nortel Call Center Server Installation And Maintenance Manual

July 2007

Setting up remote directory backups

Introduction
You can back up your database to a remote directory on a network computer.
You choose this option through a window on Symposium Call Center Server.
However, you must first complete a series of steps to set up the connection
between the server in Symposium Call Center Server and the remote directory.
To set up a remote directory backup, you must complete the following tasks:
1. Prepare the network computer:
Create a local Windows user account with administrator privileges.
Create a shared directory to contain the remote database backup files.
2. Prepare Symposium Call Center Server:
Create an identical local Windows user account with administrator
privileges.
Add the account to the policy "Log on as a service."
Enter the account and path information through a window in
Symposium Call Center Server, and deselect the tape backup option.
Once you have completed these steps, the next scheduled backup goes to the
remote directory. See the following detailed procedures.
ATTENTION
Installation and Maintenance Guide for Windows 2003
After you configure the remote directory for backup and
restore, check your configuration before backing up or
restoring the database by following the guidelines listed in
the section "Testing the remote directory backup and
restore configuration" on page 1030.
Backing up data
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