Nortel Call Center Server Installation And Maintenance Manual page 1056

Restoring data
Recovery using RAID backups or third-party backups
If your system is equipped with RAID, or if you use a third-party backup utility,
the following additional backup options are available:
Recovery method
Recovery of a system
equipped with RAID:
full system recovery
recovery of a faulty
hard drive
(See your hardware
documentation for
instructions.)
Full system recovery
using a third-party
backup utility
(See page 1089.)
If you do not have a backup
If you do not have a Platform Recovery disk and database backup, a RAID
system, or a full backup, you must do a fresh install of Symposium Call Center
Server or NCC server.
Nortel does not recommend this method for recovery. If you are in this situation,
contact Nortel customer support for detailed information. An overview is
provided next.
1056
When to use (examples)
You have performed an upgrade or
another maintenance activity on the
system, and you need to rebuild or
restore your split RAID drives.
You suspect or experience hardware
failure (for example, a hard disk
failure).
In the event of a catastrophic failure (for
example, the operating system will not
boot, or the system crashes randomly in
the operating system and application
software).
Use this method when the latest
database backup and setup
configuration data is not available for a
Symposium Call Center Server or
Network Control Center reinstall.
Standard 7.02
Backup data
required
RAID backup
(for systems
equipped with
RAID)
Full backup of
system using a third-
party backup utility
Symposium Call Center Server