Nortel Call Center Server Installation And Maintenance Manual page 821

July 2007
Install Windows Server 2003
Step
16 Update the
emergency
repair disk.
17 Install the
Internet
Group
Management
Protocol
patch from
Microsoft.
18 Activate
Windows.
Installation and Maintenance Guide for Windows 2003
Details
Nortel recommends that you restart the computer and update
the emergency repair disk to record the latest configuration data
for the server. Do this every time you change the server
configuration (for example, if you change the computer name or
IP address).
TIP:
From the Start menu, choose All Programs ➝ Accessories
1
➝ System Tools ➝ Backup.
2 Follow the on-screen instructions to select what you want to
back up.
After you install Windows Server 2003, depending on your
version of the software, you must download and install the
Internet Group Management Protocol (IGMP) patch from
Microsoft to receive multicast data properly.
To download and install the patch, and to find out which
versions of the Windows Server 2003 software require it, you
must contact Microsoft Product Support Services, as described
in the Knowledge Base article listed in the following site:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;815752
Note: If your version of Windows Server 2003 requires this
patch, but you do not install it, your server will not reliably
receive multicast data from the server in Symposium Call
Center Server.
Make sure to activate the Windows Server 2003 operating
system within 60 days. This enables you to receive support and
updates from Microsoft.
Migrating a Release 5.0 server to a new platform
✔
821