Nortel Call Center Server Installation And Maintenance Manual page 1158

Installing and configuring Real-time Statistics Multicast
To activate the Symposium Call Center Server settings
From the Start menu, choose Settings ➝ Control Panel.
1
2 Click Services.
Result: The Services window opens.
3 From the list of services, select SDP_Service.
4 Click Stop.
5 Click Start.
6 Click Close.
Tip: If you are having problems stopping and starting the SDP_Service,
you can temporarily disable SDP_Service to stop it. After stopping, reset
the service to start automatically, and then restart the service.
a. Click SDP_Service in the Services window.
b. Click Startup.
c. Click Disabled.
d. Click OK to return to the Services window.
e. With SDP_Service highlighted, click Stop.
f.
g. Click Automatic.
h. Click OK to return to the Services window.
i.
j.
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Result: The Service window appears.
Result: The SDP_Service is disabled.
Result: The SDP_Service is stopped.
Click Startup again.
Result: The Service window appears.
Result: The SDP_Service is set to automatically start when the system
starts.
With SDP_Service highlighted, click Start to restart the service.
Click Close.
Standard 7.02
Symposium Call Center Server