Connecting And Installing A Usb Modem - Nortel Call Center Server Installation And Maintenance Manual

July 2007

Connecting and installing a USB modem

Introduction
This section shows you how to install a USB modem (in this case, a US Robotics
56K Faxmodem USB modem).
Read the installation instructions supplied by the modem manufacturer as the
instructions may be different from the following procedure.
To install a UBS modem
1 Connect the USB modem to the Server USB port with the cable supplied.
2 Connect the USB modem to the analog phone line port.
Result: Windows should detect the new hardware and start the Found New
Hardware Wizard.
3 Insert the CD supplied with the modem into the CD-ROM drive.
4 Ignore the Auto-Run USB application software (language selection window)
for now.
5 Follow the Windows Found New Hardware Wizard to navigate to the USB
driver on the CD.
6 Install the modem driver and finish the Wizard.
7 Remove and re-insert the CD.
8 The Auto-Run USB application software on the CD runs again. Follow the
instructions to install the software tool that automatically configures the
modem.
Result: The modem should now be operational.
Next, return to "Step 2. Record and check for required installation information"
on page 133 to continue with the Symposium Call Center Server installation.
Please take note of the following change in the installation steps when using a
USB instead of a serial modem:
Installation and Maintenance Guide for Windows 2003
Connecting to a USB modem
1305