Nortel Call Center Server Installation And Maintenance Manual page 1327

July 2007
identifying Nortel/Meridian/Symposium Call Center Server nodes within
the network
identifying significant events (SNMP traps), such as alarms reporting
specifying formats of alarms
Master script
The first script executed when a call arrives at Symposium Call Center Server. A
default Master script is provided with Symposium Call Center Server, but it can
be customized by an authorized user. It can be deactivated but not deleted. See
also network script, primary script, script, secondary script.
mathematical expression
An expression used in scripts to add, subtract, multiply, and divide values.
Mathematical expressions are addition (+), subtraction (-), division (/), and
multiplication (*). See also expression, logical expression, relational expression.
Meridian Link Services
A communications facility that provides an interface between the switch and a
third-party host application.
Meridian Mail
A Nortel product that provides voice messaging and other voice and fax
services.
Meridian MAX
A Nortel product that provides call processing based on ACD routing.
MIB
See Management Information Base.
MLS
See Meridian Link Services.
MM
See Meridian Mail.
Installation and Maintenance Guide for Windows 2003
Glossary
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