Nortel Call Center Server Installation And Maintenance Manual page 1052

Backing up data
3 When the server is restarted, use the Start Sybase Services utility to restart
the database services, as follows:
ATTENTION
a. From the Windows Start menu, choose Programs ➝ Sybase ➝ Start
b. Click OK to start the Sybase services.
c. Click OK to exit this window.
4 When the database services have been started, start the Symposium Call
Center Server services as follows:
a. From the Windows Start menu, choose Programs ➝ Symposium Call
b. Click OK.
c. Click OK to exit the window.
1052
Do not attempt to restart the database services if the
Symposium Call Center Server services are running. The
Symposium Call Center Server services must be shut
down before starting the database services. After starting
the database services, then start the Symposium Call
Center Server services.
Sybase Services.
Result: The Symposium Call Center Server Startup window appears.
Result: The services start up. When all services have successfully
started, the Startup Complete window appears.
Center Server ➝ Startup
Result: The Symposium Call Center Server Startup window appears.
Result: After all services have started, the Startup Complete window
appears.
.
Symposium Call Center Server
Standard 7.02