Backing up data
To set up the local Windows user account on the new server
1
Log on to the new server in Symposium Call Center Server as NGenSys.
From the Start menu, choose Programs ➝ Administrative Tools ➝
2
Computer Management.
Result: The Computer Management window appears.
In the left panel, navigate to Local Users and Groups ➝ Users.
3
4
Right-click on the Users folder, and then select New User.
Result: The New User window appears.
5
In the User name box, type the name you recorded in the worksheet on
page 1023. This must be the same user name you assigned to the account
on the network computer.
6
In the Password box, type the password you recorded in the worksheet on
page 1023. This must be the same password you assigned to the account
on the network computer.
7
In the Confirm password box, type the password again.
8
Uncheck the check box for User must change password at next logon.
Note: If you do not remove this check mark, the restore may fail because
the server in Symposium Call Center Server may not be able to access the
network computer.
9
Click Create.
1026
Standard 7.02
Symposium Call Center Server