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Nortel BCM 450 Manuals
Manuals and User Guides for Nortel BCM 450. We have
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Nortel BCM 450 manuals available for free PDF download: Installation Manual, Troubleshooting Manual, Maintenance Manual, Feature User Manual
Nortel BCM 450 Installation Manual (142 pages)
Brand:
Nortel
| Category:
Network Hardware
| Size: 1 MB
Table of Contents
Table of Contents
3
Contents
5
Contents
7
New in this Release
9
Features
9
Other Changes
9
Revision History
9
Introduction
11
Installation Architecture
13
System Architecture
13
DHCP and IP Addressing
14
External DHCP Server Not Available
14
External DHCP Server Available
14
Mounting Options
15
Rack-Mount Installation
15
Wall-Mount Installation
15
Desktop-Mount Installation
15
Miscellaneous Features
16
External Music Source
16
Analog Telephones and Devices
16
Element Manager
16
Startup Profile
16
Line and Data Connector Wiring
16
BCM450 Installation Preparation
17
Verifying the Site Requirements
18
Verifying the Main Unit Components
19
Verifying the Expansion Cabinet Components
19
Preinstallation Checklists
20
BCM450 Main Unit and Expansion Cabinet Installation
21
BCM450 Main Unit Installation
25
Installing the BCM450 Main Unit on a Rack
27
BCM450 Main Unit Wall-Mount Installation
31
Mounting the Backboard
32
Installing the Main Unit Using a Wall-Mount Bracket
33
BCM450 Main Unit Desktop Installation
35
BCM450 Expansion Cabinet Installation
37
BCM450 Expansion Cabinet Installation Navigation
38
Mounting the Expansion Cabinet in an Equipment Rack
38
Installing the Expansion Cabinet on a Wall
39
Installing the Expansion Cabinet on a Desktop
40
Connecting the Expansion Cabinet to the Main Unit
41
MBM Installation
43
Configuring the G4X16 or G8X16 DIP Switches
45
Configuring the GASM DIP Switches
46
Configuring the GATM DIP Switches
46
Fiber Expansion Module Configuration
47
Wiring the FEM
47
Configuring Mbms for Main Unit Installation
50
Configuring Mbms for Expansion Cabinet Installation
51
Installing an MBM in the Main Unit or an Expansion Cabinet
52
Prerequisites
52
R2MFC MBM Installation
53
BCM450 Cable Connection
55
Power Connection
57
Connecting a UPS to Your BCM450 System
60
Connecting the BCM450 System to a Power Source
60
Lines and Extensions Connection
63
Connecting to GATM4/GATM8, and G4X16/8X16 Mbms
65
Connecting to DTM, BRIM, CTM, and 4X16 Mbms
65
Connecting to DSM16+, DSM32+, ASM8 Mbms
66
Auxiliary Equipment Connection
69
Connecting an Auxiliary Ringer
71
Connecting an External Paging System
72
Connecting the Music Source Using the Music Source Jack
72
Procedure Steps
73
LAN Connection
75
Connecting the Main Unit to the LAN
76
Connecting IP Devices to the LAN
76
BCM450 Telephone and Peripheral Installation
79
Telephone Installation
81
Installing an Emergency Telephone
81
IP Phone Installation
82
Mobility System Installation
82
T7406E Cordless Telephone Installation
82
Capacity Expansion Card Installation
83
Installing the CEC
83
Analog Terminal Adapter Installation
85
Connecting the ATA2
86
Prerequisites
86
Procedure Steps
87
Mounting the ATA2 to a Wall
87
Testing Insertion Loss Measurement from the CO to the Analog Device
88
Prerequisites
88
Procedure Steps
88
Testing Insertion Loss Measurement from the Analog Device to the CO
88
Configuring the ATA2
89
Element Manager Installation
91
Element Manager Installation Procedures Navigation
91
Downloading and Installing Element Manager
92
Procedure Steps
92
Connecting to the BCM450 through Element Manager
93
Configuring User Access
93
Prerequisites
93
Procedure Steps
94
BCM450 Common Procedures
95
Rebooting the BCM450
95
BCM450 Shut-Down
96
Installation Troubleshooting
96
Checking LED Status
96
Checking DIP Switches
96
Troubleshooting
97
Troubleshooting Navigation
97
Testing the Main Unit
97
Use the Following Procedure to Test the Main Unit
97
Procedure Steps
97
Troubleshooting the Main Unit
98
If a Test Fails, Use the Following Procedure to Troubleshoot the Main Unit
98
Procedure Steps
98
Testing an MBM
98
Determining Why an MBM Does Not Appear in Element Manager
99
Procedure Steps
99
Troubleshooting the FEM
100
Procedure Steps
100
Troubleshooting the ATA2
100
Troubleshooting Dial Tone Problems with the ATA2
100
Checking ATA2 Wiring
101
BCM450 System Reset
101
Preinstallation Reference
103
Environmental Requirements
103
Electrical Requirements
103
Site Telephony Wiring Requirements
104
GASM DIP Switch Configuration
107
Ports and Connectors Reference
109
Main Unit Ports and Connectors
109
Analog Device Specifications
111
ATA2, ASM8, ASM8+, GASM, and GASI Analog Device Specifications
111
LED Indicators Reference
115
System Status Monitor Leds
115
Hard Disk Drive Leds
117
LAN Port Leds
117
Media Bay Module Leds
118
DTM Leds
119
BRIM Leds
121
System Information and Tools
123
Media Bay Modules
123
Additional Hardware
125
Tools
125
System Information
126
Default Values Reference
129
Default User Names and Passwords
129
Wiring Charts Reference
131
DTM Wiring Chart
131
BRIM Wiring Chart
132
ADID Wiring Chart
133
GATM Wiring Chart
134
4X16 Wiring Chart
137
G4X16 and G8X16 Wiring Chart
137
DSM16 and DSM32 Wiring Chart
138
ASM8, ASM8+, and GASM Wiring Chart
139
Nortel Business Communications Manager
142
Installation - System
142
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Nortel BCM 450 Troubleshooting Manual (102 pages)
Brand:
Nortel
| Category:
Telephone System
| Size: 1.51 MB
Table of Contents
Table of Contents
3
Chapter 1 Introduction
9
Purpose
9
Audience
9
Organization
9
Acronyms
10
Symbols and Conventions Used in this Guide
12
Related Publications
13
Chapter 2 Initial Troubleshooting
15
Navigation
15
Proper Installation and Routine Maintenance
15
Network Configuration
15
Site Network Map
15
Logical Connections
16
Device Configuration Information
16
Other Important Data about Your Network
16
Normal Behavior on Your Network
16
Chapter 3 Hardware Troubleshooting
19
Navigation
19
Troubleshooting the BCM450 Hardware
19
Check the Power Source
19
Check LED Indicators
19
System Status Leds
20
Dtm Leds
22
To Verify the Keycodes Using Element Manager
24
Check the Wiring Connections
24
Verify the Keycodes
24
To Verify the Keycodes Using Telset
25
Restart or Shut down the System
25
To Restart the System
26
Viewing the POST Log File
27
Power on Self Test
27
Testing Basic Hardware Functionality
28
To Test the Main Unit
29
To Troubleshoot the Main Unit
29
To Test the Expansion Unit
29
To Troubleshoot the Expansion Unit
30
Testing an MBM
30
Troubleshooting the FEM
31
To Determine Why the ATA 2 Does Not Function
31
To Determine Why There Is no Dial Tone at the ATA2
32
To Check the ATA2 Wiring
32
Reset to Factory Settings
32
To Perform a Level 1 Reset (Configuration Reset)
34
To Perform a Level 2 Reset (Software Reset)
34
Monitoring the Boot Process
34
Chapter 4 Software Troubleshooting
37
Navigation
37
Verify the Software Version
37
Verify the Keycodes
37
Check the Programming of Lines and Phones
37
To Check Line Programming
38
Check Line Programming
38
Trunk/Line Data
38
Properties
40
Preferences
42
Restrictions
45
To Restore Data from an Archive
46
Assigned Dns
46
Restoring System Data
46
To Restore the Factory Configuration
47
To View the BCM450 Software Inventory
48
Verify the Software Inventory
48
Viewing the Inventory of BCM450 Software
48
Obtaining Software Updates
48
To Obtain Updates from the Nortel Technical Support Web Page
49
Chapter 5 Advanced Troubleshooting
51
Troubleshooting Example 1
51
Navigation
51
Example 1: Cannot Dial out from an Analog Trunk
51
Troubleshooting Example 2
53
Example 2: Cannot Dial out from a SIP or H323 Voip Trunk
53
Example 3: IP Set Is Not Registering with the BCM450
58
Troubleshooting Example 3A
59
Troubleshooting Example 3B
59
Example 4: Cannot Install Keycode or Invalid Keycode Application
60
Troubleshooting Example 4
61
Example 5: Cannot Dial out from Digital Trunk
61
Troubleshooting Example 5
62
Example 6: Meetme Conferencing Commands Do Not Work, or Conferencing Is Busy
66
Troubleshooting Example 6
67
Troubleshooting Example 7
67
Example 7: Unable to Apply a Software Update from a USB Storage Device
67
Example 8: Element Manager Incorrectly Shows Expansion Cabinet as Empty
68
Chapter 6 Recovery Trees
69
Navigation
69
System Is Not Processing Calls
69
Start-Up Profile Fails
70
Cannot Access BCM450 through Element Manager
71
BCM450 Shuts down Unexpectedly
73
Chapter 7 Downloading Software
75
Navigation
75
Downloading Software from the BCM450 Webpage
75
To Download Software from the BCM450 Webpage
76
Downloading Software from the Nortel Web Site
77
Chapter 8 Troubleshooting Tools
79
Navigation
79
Service Management
79
Status and Metrics
79
Utilities
80
Command Line Interface
80
Accessing the CLI
80
Accessing the CLI through a Serial Connection
81
Accessing the CLI through the OAM Port
81
Using the Configuration CLI
81
Using the Maintenance CLI
82
Chapter 9 Understanding System Messages
83
To Set Release Reasons
83
Alarms, Logs, and Traps
83
Reporting for Dropped Calls
83
Chapter 10 Useful Troubleshooting Links
85
Navigation
85
Partner Bulletins
85
Knowledge and Solution Engine
85
Using the Knowledge and Solution Engine
85
To Use the Knowledge and Solution Engine
86
Chapter 11 Frequently Asked Questions
87
To Perform a Backup
87
Navigation
87
Backup, Restore, and Reset Operations
87
How Do I Back up the Database
87
To Restore Data from the BCM450
88
How Do I Restore the BCM450 from a Previous Backup
88
How Do I Complete a Warm Reset or Cold Reset? Is It Safe and will I Lose Customer Data
88
Completing a Warm or Cold Reset
89
Recovering a Lost Password
89
Password Protection
89
How Do I Recover a Lost Password for the BCM450
89
To View an Alarm
90
Fault Management
90
How Do I View Alarms? Can I Acknowledge and Clear Them
90
To Acknowledge an Alarm
91
Using the Element Manager to Transfer Log Files
91
System and Status Information
91
How Do I Capture the Logs from the BCM450
91
Capturing the Current Configuration
93
How Do I Capture the Current BCM450 Configuration
93
Viewing the System Health
94
Viewing Specific Process States
94
How Do I Find the BCM450 System Health
94
How Do I Show Specific Process States
94
How Do I Verify Current Software Revision
94
Verify the Current Software Revision
95
Viewing the System ID and Serial Number
95
How Do Find the BCM450 System ID and Serial Number
95
Connectivity Problems
95
What Is an Ethernet Loop, and How Do I Avoid Creating One
96
IP Addresses
96
Can I Modify the IP Address of the OAM Port
96
What Are the Default IP Addresses of the BCM450 Ports
96
Chapter 12 Contacting Technical Support
99
Navigation
99
Gathering Critical Information
99
Getting Help from the Nortel Web Site
100
Getting Help over the Phone from a Nortel Solutions Center
100
Getting Help from a Specialist by Using an Express Routing Code
101
Getting Help through a Nortel Distributor or Reseller
101
Nortel BCM 450 Maintenance Manual (56 pages)
Business Communications Manager
Brand:
Nortel
| Category:
Server
| Size: 0.61 MB
Table of Contents
Table of Contents
3
New in this Release
5
Features
5
Introduction
7
System Maintenance
9
BCM450 Equipment Replacement
11
BCM450 Internal Component Replacement
13
Replacing a Media Bay Module
15
Prerequisites
15
Procedure Steps
15
Removing the Power Supply
16
Connecting the New Power Supply
17
Removing the Hard Disk
17
Installing the Hard Disk
18
Installing the CEC
19
Replacing Memory
21
Prerequisites
21
Removing the Cooling Fan
22
Installing the Fan
22
Replacing the Clock/Calendar Battery
23
Prerequisites
24
Procedure Steps
24
Redundant Power Supply Installation
25
Prerequisites for Redundant Power Supply Installation
25
Redundant Power Supply Installation Navigation
26
Removing the PSU Status Connector Jumper
26
Procedure Steps
27
Installing the Redundant Power Supply Cage
28
Procedure Steps
28
Installing the Secondary Cooling Fan
31
Procedure Steps
32
Installing the Power Supply Modules
33
Procedure Steps
34
Common Procedures
35
Disconnecting the Cables from the Main Unit
35
Disconnecting the Cables from the Expansion Cabinet
36
Shutting down the System for Maintenance
36
Returning the System to Operation
38
Removing the BCM450 Base Function Tray
39
Prerequisites
39
Procedure Steps
39
Reinstalling the BCM450 Base Function Tray
40
Prerequisites
40
Procedure Steps
40
Removing the BCM450 Main Unit Top Cover
40
Prerequisites
41
Procedure Steps
41
Installing the Main Unit Top Cover
42
Prerequisites
42
Procedure Steps
42
BCM Modules Management
45
Disabling or Enabling a Bus or Module
46
Disabling or Enabling a Port Channel Setting
47
Configuring a Station Module Type BCM450 MBM
47
Deconfiguring a Station Module Type BCM450 MBM
48
Configuring a Trunk Module or Combination MBM
49
Deconfiguring a Trunk Module or Combination MBM
49
System Leds Reference
51
System Status Monitor Leds
51
Hard Disk Drive Leds on BCM450
52
Business Communications Manager
53
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Nortel BCM 450 Feature User Manual (21 pages)
Nortel Networks Cordless Telephone User Guide
Brand:
Nortel
| Category:
Cordless Telephone
| Size: 0.15 MB
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