Nortel Call Center Server Installation And Maintenance Manual page 1068

Restoring data
To prepare the system for reinstallation
1 If you do not already have a Platform Recovery Disk, create one as
described in "To create a Platform Recovery Disk" on page 1009 of Chapter
19, "Backing up data." Then continue to the next step.
2 If you do not already have a current database backup, create one as
described in Chapter 19, "Backing up data." Then continue to the next step.
3 Remove the database files and Sybase software, as described in
"Uninstalling the database and Sybase ASE 12.5" on page 915 of Chapter
13, "Uninstalling and reinstalling server software." Then continue to the next
step.
4 Continue to the next procedure.
Importing database information from the Platform Recovery Disk
Once you have prepared the system for reinstallation, you must import database
information from a current Platform Recovery Disk.
For instructions, see "Importing database information from a Platform Recovery
Disk" on page 1073. Then continue to the following procedure.
Reinstalling and initializing the database software, including Sybase
ASE 12.5
You must install a fresh copy of the Symposium Call Center Server database
software and Sybase ASE 12.5 software supplied on the Server Application CD.
To reinstall and initialize the database software
1 Locate the Server Application CD containing the Release 5.0 software for
Symposium Call Center Server and insert the CD-ROM in the drive. Wait
for it to autorun.
From the Start menu, choose Settings ➝ Control Panel.
2
Result: The Control Panel window appears.
1068
Standard 7.02
Symposium Call Center Server