Overview - Nortel Call Center Server Installation And Maintenance Manual

Restoring data

Overview

Introduction
The procedures in this section provide instructions for recovering a system
(Symposium Call Center Server or Network Control Center) using a Platform
Recovery Disk, a database backup, or both. This includes five types of recovery:
full system recovery
recovery of the system setup configuration
recovery of the database contents
recovery (reinstallation) of Sybase ASE 12.5 and database software
recovery (reinstallation) of the server software
ATTENTION
Common recovery procedures
Certain recovery procedures, such as restoring the database or importing
database or configuration data from a Platform Recovery Disk, are used in more
than one of the recovery scenarios listed above. These common procedures are
located at the end of this section and are referenced where appropriate for each
specific recovery scenario.
1060
If your recovery procedure involves restoring the database,
make sure the database backup you use was created from
the same system running the same software release of
Symposium Call Center Server. If you attempt to restore a
database backup created from a system running a different
software release, the database restore will finish, but the
system will not work properly. Make sure you label each
database backup properly, including the software release of
Symposium Call Center Server.
Standard 7.02
Symposium Call Center Server