Nortel Call Center Server Installation And Maintenance Manual page 1279

Symposium call center server
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July 2007
Select Start → Run.
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Type D:\nortel\iccm\bin\serman man, and then click OK.
Result: Symposium services are set to Manual. When the server is next
restarted, the Symposium services will not start automatically.
Using My Computer → Properties, change the computer name to the
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Standby Host Name.
Restart the server.
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Using Start → Programs → Symposium Call Center Server → Computer
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Name Sync, synchronize the Symposium Call Center Server name with the
new computer name.
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If your Active and Standby servers are on a domain, add the Standby
server to the domain. See "Step 14. Add server to domain (optional)," on
page 217 for more information.
Restart the server.
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In Windows Network and Dial-up Connections, change the CLAN IP
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address on the previous Active Server to the Standby CLAN IP address.
Connect the server to the CLAN.
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Reconfigure Symposium Call Center Server:
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a. From the Start menu, choose Programs → Symposium Call Center
b. Click the CLAN IP Address tab.
c. Click the button beside the correct CLAN IP address for your server. If
d. Click the Database Replication tab.
e. Click Standby and then click OK. Do not change the Database
Installation and Maintenance Guide for Windows 2003
Server → Server Setup Configuration.
none of the addresses are correct, click Other, and then enter the IP
address.
Replication Server name.
Result: The following message appears:
Using Symposium Standby Server
1279

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