Requirements For Backups - Nortel Call Center Server Installation And Maintenance Manual

July 2007

Requirements for backups

Introduction
If you are using a remote directory to back up your database, read this section to
understand requirements for the remote computer and network.
Remote computer requirements
The remote computer for your database backup can be either a server or a
workstation that meets the following requirements:
The operating system must be Windows Server 2003, Windows 2000
Server, Windows 2000 Professional, or Windows XP Professional.
The drive partition for the remote directory must be NTFS.
The directory you use for the backup must have enough space available to
hold the backup files. For more information on calculating disk space
requirements, see "Calculating the capacity requirements for database
backups" on page 1012.
Network requirements
The remote computer must be in the same network as the server in
Symposium Call Center Server.
The network connection should be through the CLAN. Ensure that the
CLAN has low traffic during the scheduled time for the database backup. If
you run the backup when CLAN traffic is high, the database backup may
take longer than planned.
Tape drive requirements and maintenance
If you are using a tape to back up your database, read this section to understand
tape drive requirements and maintenance steps.
Installation and Maintenance Guide for Windows 2003
Backing up data
1005