Testing The Real-Time Statistics Multicast Service - Nortel Call Center Server Installation And Maintenance Manual

July 2007
Testing the Real-time Statistics Multicast
service
Introduction
After you have installed RSM on a Symposium Call Center Server or modified
RSM and restarted SDP_Service, you can use the Multicast Receive utility
(mRcv.exe) to test the RSM service. mRcv.exe displays statistical information
according to the settings specified in a configuration file called mRcv.ini.
Configuring the Multicast Receive utility
The mRcv.exe utility tests the RSM service's send capabilities one port at a time.
You can specify which IP address and port the utility should monitor in the
[MCast] section of the mRcv.ini file.
To modify the mRcv.ini file
From the Windows Start menu, choose Programs ➝ Windows Explorer.
1
2 Navigate to the folder in which the RSM component is installed:
<drive>:\Nortel\iccm\bin
3 Use a text editor to open mRcv.ini.
4 Modify the IP address or the port number, or both.
Note: The port numbers listed within the section bordered by # symbols in
the .ini file are for reference only and list all of the acceptable port numbers
that you can use in your test. See "Sample mRcv.ini file" on page 1160 for
an example of the information contained in a standard mRcv.ini file.
For example, if you want to test receipt of Skillset - Interval to date data
using mRcv.exe, check the port number for Skillset - Interval to date in the
.ini file, and then change the Port= setting in the [MCast] section to that port
number. If Skillset - Interval to date = 6040 in the .ini file, the [MCast]
section of the .ini file should be modified as follows:
Installation and Maintenance Guide for Windows 2003
Installing and configuring Real-time Statistics Multicast
1159