Nortel HMS400 Manuals

Manuals and User Guides for Nortel HMS400. We have 3 Nortel HMS400 manuals available for free PDF download: Maintenance Manual, Installation And Configuration Manual, Quick Reference Card

Nortel HMS400 Maintenance Manual (158 pages)

Hospitality Messaging Server

Brand: Nortel | Category: Server | Size: 4.36 MB

Nortel Communication Server
1
Revision History

3
- Table of Contents
  5
Chapter 1: About this Guide

9
- General Introduction
  
  11
- Introduction
  
  11
  - Definition
    11
- Maintenance Overview
  
  11
  - Who Should Read this Guide
    11
  - Chapter Overview
    12
Chapter 2: Session Trace on HMS 400 Software

15
- Voice Engine (Atlas) Session Trace
  
  17
  - Visual Layout
    17
  - Menu Icon
    17
  - Sessions Traces
    18
- Database Transactions Trace Via Dbengine
  
  18
  - Voice Server Tab
    19
  - PMSI Tab
    20
- Medusa Server Connection and Communication Trace
  
  20
- Minibar Transactions Trace Via Minibarsender
  
  22
- PMS Transactions Trace Via PMSI Module
  
  22
- System Logs
  
  26
Chapter 3: Backup and Restore

29
- Backup and Restore of HMS 400 Software
  
  31
  - Backup Function
    31
  - Restoring the System
    35
  - Backup and Restore Logs
    37
- Restoring the System from Image Disk
  
  37
  - Restoring User Data and System Configuration
    38
Chapter 4: Channel Expansion

41
- Installing the Dialogic Card
  
  43
- Configuring Dialogic Card
  
  46
  - Checking the Channels
    51
- Testing the Channels
  
  52
  - Channel Integrity Test
    52
  - Call Transfer Test
    53
Chapter 5: Configuring Remote Access

59
- Overview
  
  61
- Installing and Configuring USB Modem
  
  61
- Configuring Pcanywhere
  
  61
  - To Specify Remote PC Callers
    61
  - Changing Pcanywhere Caller Account Password
    68
Chapter 6: Installing Enhancement Packages

71
- About Peps
  
  73
- Connecting the Server to Customer LAN
  
  73
  - To Connect the Server to the Customer LAN
    73
- How to Acquire New Peps
  
  74
  - Readme Files
    75
- Installing PEP Packages
  
  75
- Installing the Intelligent PEP
  
  81
Chapter 7: Troubleshooting HMS 400 Hardware

83
- Overview
  
  85
  - Introduction
    85
  - LED Locations
    85
  - Network LED States
    86
  - Hard Drive LED States
    86
  - Power/Sleep LED States
    86
  - System Status LED
    87
  - Tape Drive LED States
    87
  - CD-ROM Drive LED States
    88
- Interpreting Rear Panel Leds
  
  89
  - Introduction
    89
  - Blue LED
    89
- Interpreting Beep Codes
  
  89
  - Types of Beep Codes
    89
  - BIOS Recovery Beep Codes
    89
  - Bootblock Error Beep Codes
    89
  - Bootblock Error 3-Beep Codes
    90
- SCSI Controller Diagnostics
  
  91
- System Event Log
  
  92
  - To Display the System Event Log
    92
  - To View the Contents of the System Event Log File
    94
Chapter 8: Replacing Basic Chassis Components

95
- Preparing the Server for Hardware Maintenance
  
  97
- Removing the Side Cover
  
  100
  - To Remove the Side Cover
    100
- Removing and Replacing the Upper Fan Holder Foam
  
  101
  - Installing the Fan Holder Foam
    102
- Replacing the Side Cover
  
  103
- Replacing System Fans
  
  103
  - Replaceable Fan Locations
    104
  - Replacing Front System Fan
    105
  - Replacing Rear System Fan
    107
  - Replacing the Processor Fan
    108
Chapter 9: Replacing Media Drives

111
- Replacing a Hard Drive
  
  113
  - Hard Drive Description
    113
  - SCSI Drive Cabling
    113
  - Hard Drive Configuration
    113
  - Filler Panels and EMI Shields
    114
  - Hard Drive Installation Overview
    115
  - To Remove a Hard Drive from the Server
    115
  - To Install a New Hard Drive in the Drive Carrier
    116
  - To Install the Hard Drive
    116
- Installing/Replacing a Tape Drive
  
  117
  - Introduction
    117
  - Filler Panels and EMI Shields
    118
  - Tape Drive Configuration
    118
  - Tape Drive Installation Overview
    119
  - To Remove the Tape Drive
    119
  - To Install a New or Replacement Tape Drive
    120
- Replacing the CD-ROM Drive
  
  121
  - Introduction
    121
  - CD-ROM Drive Installation Overview
    121
  - To Remove the CD-ROM Drive
    121
  - To Install a Replacement CD-ROM Drive
    122
- Replacing the Floppy Disk Drive
  
  122
  - Introduction
    122
  - To Remove the Floppy Disk Drive
    123
  - To Install a Replacement Floppy Disk Drive
    124
Chapter 10: Working with Dimms and the CPU

127
- Replacing or Adding Baseboard Dimms
  
  129
  - Introduction
    129
  - DIMM Sizes and Compatibility
    129
  - DIMM Removal and Installation Diagram
    129
  - To Remove Baseboard Dimms
    130
  - To Install Baseboard Dimms
    130
- Replacing the CPU
  
  131
  - Introduction
    131
  - CPU Replacement Package Contents
    131
  - To Remove the Faulty CPU
    131
  - To Install a New CPU
    134
Chapter 11: Working with System BIOS

139
- Overview
  
  141
  - BIOS Release
    141
  - To Determine the BIOS Release
    141
- BIOS Settings
  
  141
  - Main
    141
  - Advanced
    142
  - Security
    143
  - Server
    143
  - Boot
    143
- Updating and Configuring the BIOS
  
  144
  - BIOS Update Availability
    144
  - To Update the BIOS
    144
  - To Configure the BIOS
    144
- Recovering from Corrupted CMOS and BIOS
  
  145
Appendix A: Log File Examples

147
- Atlas Log Files
  
  149
- Dbengine Log Files
  
  151

Nortel HMS400 Installation And Configuration Manual (126 pages)

Hospitality Messaging Server

Brand: Nortel | Category: Server | Size: 2.32 MB

Nortel Communication Server
1
Revision History

3
- Table of Contents
  5
Chapter 1: About this Guide

9
- General Introduction
  
  11
  - Introduction
    11
  - Definition
    11
- Installation Overview
  
  11
  - Who Should Read this Guide
    11
  - Chapter Overview
    11
Chapter 2: Pre-Site Preparation

13
Chapter 3: PBX Configuration

27
- PBX Programming
  
  29
  - Activate CPND
    29
  - Program PMSI Port
    30
  - Other Required Settings
    31
- 2616 Digital Set Programming
  
  33
  - Steps in Programming a Circular Hunt Group for the Digital Lines
    35
Chapter 4: HMS 400 Hardware Installation

39
- Server Description
  
  40
  - Server Dimension
    40
  - Front Panel Features
    41
  - Rear Panel Diagram
    42
  - Environmental Specifications
    44
- Slot Assignments
  
  44
  - Introduction
    44
  - Slot Definition and Numbering
    45
  - IRQ Mapping Table
    45
  - Supported Peripheral Devices
    46
- Pre-Installation Requirements
  
  46
  - Installation Overview
    46
  - April
    46
  - Installation Checklist
    46
  - Conventions for Warnings
    48
  - Unpacking the HMS 400 Server
    49
  - Removing the Side Cover
    49
  - Inspecting the Server Interior
    51
  - Replacing the Side Cover
    51
  - Installing the Chassis Feet
    52
- Installing the Server
  
  53
Chapter 5: Multi-Server Configuration

59
Chapter 6: Configuring HMS 400

67
- Starting the Configuration Wizard
  
  69
  - Entering Key Code
    69
- Configuring Entry Point
  
  70
- Channels Engineering Assumptions
  
  73
- Line Configuration
  
  73
- Configuring Operator Extension
  
  75
- Assigning Password
  
  76
- Multi-Server Setup
  
  78
- Admin Mailbox Class of Service Setup
  
  83
- Configuring Global Voicemail Settings
  
  83
- Configuring Hotel Voicemail Settings
  
  85
- Auto Attendant Time of Day and Holiday Setup
  
  86
  - April
    86
- Configuring Auto-Wakeup System
  
  88
- Configuring Log Printer
  
  90
- Configuring PMSI
  
  91
- Package Upgrade
  
  93
- Auto Login
  
  95
- Configuring Room and Extension
  
  95
  - Generating Admin Extensions
    96
  - Generating Guest Rooms and Extensions
    98
Chapter 7: Starting up and Shutting down the HMS

101
- Starting up HMS 400 Server
  
  103
  - Manually Launching the HMS 400
    103
- Shutting down or Restarting HMS 400 Server
  
  104
- System Shutdown/Startup Sequence
  
  105
  - Shutdown
    105
  - Startup
    105
Chapter 8: Alternate PMSI Settings

107
- Introduction
  
  109
- Alternate PMSI Settings
  
  109
Appendix A: Regulatory Information

111
- General Information
  
  113
- Grounding
  
  113
- Notice for International Installations
  
  114
- Radio and TV Interference
  
  116
  - Information for the United States
    116
Appendix B: Entry Point Examples

117
- Introduction
  
  119
- Entry Point Examples
  
  119
Appendix C: Package Options

121
- The Concept
  
  123
- The Delivery Mechanism
  
  123

Nortel HMS400 Quick Reference Card (2 pages)

Nortel HMS400 Server: Reference Guide

Brand: Nortel | Category: Server | Size: 0.19 MB

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Nortel HMS400 Maintenance Manual (158 pages)

Table of Contents

Revision History

Chapter 1: About this Guide

General Introduction

Introduction

Maintenance Overview

Chapter 2: Session Trace on HMS 400 Software

Voice Engine (Atlas) Session Trace

Database Transactions Trace Via Dbengine

Medusa Server Connection and Communication Trace

Minibar Transactions Trace Via Minibarsender

PMS Transactions Trace Via PMSI Module

System Logs

Chapter 3: Backup and Restore

Backup and Restore of HMS 400 Software

Restoring the System from Image Disk

Chapter 4: Channel Expansion

Installing the Dialogic Card

Configuring Dialogic Card

Testing the Channels

Chapter 5: Configuring Remote Access

Overview

Installing and Configuring USB Modem

Configuring Pcanywhere

Chapter 6: Installing Enhancement Packages

About Peps

Connecting the Server to Customer LAN

How to Acquire New Peps

Installing PEP Packages

Installing the Intelligent PEP

Chapter 7: Troubleshooting HMS 400 Hardware

Overview

Interpreting Rear Panel Leds

Interpreting Beep Codes

SCSI Controller Diagnostics

System Event Log

Chapter 8: Replacing Basic Chassis Components

Preparing the Server for Hardware Maintenance

Removing the Side Cover

Removing and Replacing the Upper Fan Holder Foam

Replacing the Side Cover

Replacing System Fans

Chapter 9: Replacing Media Drives

Replacing a Hard Drive

Installing/Replacing a Tape Drive

Replacing the CD-ROM Drive

Replacing the Floppy Disk Drive

Chapter 10: Working with Dimms and the CPU

Replacing or Adding Baseboard Dimms

Replacing the CPU

Chapter 11: Working with System BIOS

Overview

BIOS Settings

Updating and Configuring the BIOS

Recovering from Corrupted CMOS and BIOS

Appendix A: Log File Examples

Atlas Log Files

Dbengine Log Files

Nortel HMS400 Installation And Configuration Manual (126 pages)

Table of Contents

Revision History

Chapter 1: About this Guide

General Introduction

Installation Overview

Chapter 2: Pre-Site Preparation

Site Inspection Checklist

Site Preparation

Pre-Installation Checklist

Compatibility Matrix

Configuration Example Diagram

PMSI Host Cabling Connections

Dialogic Board to PBX Cabling

Chapter 3: PBX Configuration

PBX Programming

2616 Digital Set Programming

Chapter 4: HMS 400 Hardware Installation

Server Description

Slot Assignments