Step 7. Prepare The New Server For Release 5.0 - Nortel Call Center Server Installation And Maintenance Manual

Migrating a Release 5.0 server to a new platform

Step 7. Prepare the new server for Release 5.0

Introduction
You must complete the base configuration of your new server before you can
install Release 5.0 of Symposium Call Center Server and restore your database.
Note: This process involves serveral steps and can take from 3 to 5 hours to
complete.
Step 1. Review the Release 5.0 server requirements and set up the
tape drive on the new server
1 Review the list of requirements for a Release 5.0 server, and ensure that
your server meets each requirement. See "Standalone server
requirements" on page 88, or "Coresident server requirements" on page 94
for more information.
2 If the new platform is equipped with a tape drive and driver software that is
not compatible with that of the original server, then remove the tape drive
and install a compatible drive and its driver software on the new platform.
For more information, see the maintenance guide for your hardware
platform.
.
If you are moving the original platform's tape drive to the new platform,
ensure that the database backup of the original platform is complete before
you remove the drive.
798
CAUTION
Risk of database restoration failure
The database backup that you make on the original server
must be compatible with the tape drive subsystem on the new
server (driver software, tape drive, and tape media).
Otherwise, you cannot restore your database. For more
information, see "Step 3. Investigate and resolve any tape
drive compatibility issues" on page 774.
Standard 7.02
Symposium Call Center Server