Nortel Call Center Server Installation And Maintenance Manual page 1076

Symposium call center server
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Restoring data
To restore the database from a tape backup
1
Log on to the server as NGenSys.
From the Windows Start menu, choose Programs ➝ Symposium Call
2
Center Server ➝ Database Restore.
Result: The Database Restore Utility window appears.
3
Select Local Tape Disk, and then click OK.
Result: The following window appears.
4
Insert the tape containing the database backup.
5
When the tape in the drive stops moving, click Start Restore to begin the
database restore process.
Result: The system first shuts down the Symposium Call Center Server
services that you have installed. Then the database restore process begins.
This can take at least 1 to 3 hours, depending on the amount of data.
During this time, the Database Restore window remains visible and
displays numerous status messages about the progress of the restore.
1076
Standard 7.02
Symposium Call Center Server

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