Chapter 2 About This Guide; Maintenance And Diagnostics Overview - Nortel CallPilot User Manual

Chapter 2
About this guide
In this chapter
"Maintenance and diagnostics overview" (page 13)

Maintenance and diagnostics overview

The maintenance and diagnostic activities discussed in this guide are
divided into two groups of activities:
•
•
This guide is for administrators, technicians, and engineers responsible for
maintaining a CallPilot server. This guide assumes that you have basic
computing skills, and are familiar with necessary safety procedures. If you
are not able to resolve your problem with the resources described in this
guide, you can also refer to the following document:
•
The Installation and Configuration Task List (NN44200-306) explains
how to restart, shut down, and power up the CallPilot server. When you
purchased your CallPilot server, it came preinstalled with the operating
system and CallPilot server software. If your CallPilot server no longer
functions because of a software problem, you may need to reinstall the
CallPilot software or rebuild the system.
Replacement parts
Before replacing any parts on your server, refer to the Nortel product
catalog for the part codes.
Copyright © 2007, Nortel Networks
.
troubleshooting and diagnostics (identifying the cause of and resolving
system problems)
hardware maintenance
Troubleshooting Guide (NN44200-700)
Note: Nortel continually updates the Troubleshooting Guide. You can
obtain the latest version from the Partner Information Center (PIC) at
http://www.nortel.com/pic.
Nortel CallPilot
703t Server Maintenance and Diagnostics
NN44200-702 01.03 Standard
5.0 3 April 2007
13
Nortel Networks Confidential