Nortel Call Center Server Installation And Maintenance Manual page 1001

July 2007
Backup/restore
variable
Symposium Call Center
Server processing time
Symposium Call Center
Server local tape type
Remote PC CPU speed
Remote PC disk type
Installation and Maintenance Guide for Windows 2003
Impact of variable on
backup/restore
Since database backup/
restore is a low priority
background task on the
server, more call traffic,
real-time displays, or
scheduled reports will
slow down the backup/
restore task.
Different tape drives have
different data transfer
rates. Faster tape drives
will allow faster database
backup/restore on a local
tape.
Faster CPU speed on the
remote PC will mean
more free processing time
available for the remote
backup/restore task on the
remote PC.
Different disk types have
different data transfer
rates (for example, SCSI
is usually faster than IDE,
or a newer ATA interface
is faster than older IDE
type, and so on). Remote
database backup/restore
speed is dependant on the
total data transfer rate of
the remote PC disk.
Backing up data
Recommendation
Backup/restore your
database during low
traffic hours, or during
periods of low server
activity.
Use a faster tape drive
type for local tape
backup/restore.
Use a remote PC with a
higher CPU speed.
Use a faster disk type on
the remote PC.
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