Client Requirements - Nortel Call Center Server Installation And Maintenance Manual

Installing the Internationalization Framework

Client requirements

Nortel recommends that
the client PC be configured for the same language as the server. For
example, if the client is connecting to the Traditional Chinese server,
configure the client for Traditional Chinese.
the client PC run the same localized version of the Symposium Call Center
Server client as the server. For example, if you are using the Traditional
Chinese server, use the Traditional Chinese version of the Symposium Call
Center Server Release 4.0 client application. (To find out the minimum PEP
level required to support your localized version of the client, see "Client
minimum PEP levels" on page 1192.)
Note: If a localized version of the Symposium Call Center Server client
application is not available, you can use the English version of the client. If you
do so, you can enter and view customer data in the local language, but the text on
the client screens displays in English. (Additional configuration is required. For
instructions, see "Configuring an English client" on page 1193.)
1188
Standard 7.02
Symposium Call Center Server