Restarting Replication After Maintenance - Nortel Call Center Server Installation And Maintenance Manual

July 2007

Restarting replication after maintenance

Introduction
There is a known issue with the Replication Server shutting down following
restart.
If you restart the Replication Server, the Replication agents on the Active
Symposium Call Center Server may shut down. In this scenario, the Replication
agents do not restart. Manual intervention is required to restart them.
If you plan to restart the Replication Server, complete the following procedure to
avoid this problem.
If the Replication Server is restarted due to an unplanned event, for example due
to a power failure, and the Replication Agents shut down, contact Nortel
technical support to restart the Replication agents on the active server.
Restarting Replication services
1 Log on to the Replication Server.
2 From the Services window, shut down the Replication Server service. This
service is named Sybase REP _ <computer_name>_RS.
3 From the Services window, shut down the SQL service. This service is
named Sybase SQLServer _ <computer_name>.
4 Restart the server.
Installation and Maintenance Guide for Windows 2003
Using Symposium Standby Server
1265