Nortel Call Center Server Installation And Maintenance Manual page 1133

July 2007
Customer Information Use this tab to change your customer name or
company name.
Keycode Information Use this tab to enter a new serial number (or dongle
number for DMS/SL-100 systems) and keycode when you enable new
features on your server. When you click OK, the system verifies that the
numbers are valid, and that they enable new features.
Note: You cannot enter a number for a version of the software that is lower
than that which you currently have installed.
When you enter a keycode and press OK, the system also validates whether
it matches the serial number, and that the server and switch type
corresponding to the new keycode have not changed from the previous
keycode.
DMS/M1/Nortel Communication Server 1000 Switch Information Use
this tab to update switch information, such as the switch name, IP address,
and customer number.
Note: You cannot enter switch information on the NCC server.
ELAN IP Address Use this tab to update the ELAN IP address of the
server.
Note: If you are updating a Network Control Center server, you do not need
an ELAN IP address.
CLAN IP Address Use this tab to update the CLAN IP address of the
server. (Note: In a coresident server, you also need to run the Change IP
utility in Symposium Web Client. See the Symposium Web Client guide for
more information.
RSM IP Address Use this tab to update the Real-Time Statistics Multicast
(RSM) IP address of the server.
Site Name Use this tab to change the site name for Symposium Call Center
Server.
Note: When you change the site name on the server, you also need to update the
site name on the classic client computer; otherwise, the scheduled reports will
not appear on the classic client.
Installation and Maintenance Guide for Windows 2003
Using server utilities
1133