Nortel Call Center Server Installation And Maintenance Manual page 1121

Symposium call center server
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July 2007
4
Click OK.
Result: The system displays messages as it checks the status of each
service running on the server.
5
Wait until the following window appears:
6
Click OK to start the database integrity check.
Result: A DOS window appears on the screen. Do not close this window.
The database integrity check takes from 1 to 3 hours to complete. You may
not see any activity on the screen, but you should notice continuous disk
activity.
7
Wait until the following window appears:
8
Click OK.
9
Click Close to close the Platform Migration Utility window.
10
Check the database check log (C:\DbChk.log) for database errors. To do
this, use a text editor (such as Notepad).
When checking the log file, search for key words such as ERROR or MSG.
Contact your Nortel customer support representative for any detected
database error. Do not put the server into service with any detected
database errors, even though it may seem to be functioning normally.
Note: If you do not plan to reuse the remote directory backup on your
Release 4.2 server for future backups (if you are planning to use tape
backups), you may want to delete the user account you created for this
purpose once you have completed the conversion. You may also want to
unshare the directory on the network computer.
Installation and Maintenance Guide for Windows 2003
Using server utilities
1121

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