Nortel Call Center Server Installation And Maintenance Manual page 685

Symposium call center server
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July 2007
Install Windows Server 2003
Step
11 Check the
serial port
configuration.
Installation and Maintenance Guide for Windows 2003
Details
Use the Windows Device Manager to check that the required
serial ports exist. You require COM1 to provide remote support,
unless you are using the USB port or VPN for remote access.
Also, you require COM2 for Symposium Voice Services on
Meridian Mail.
TIP:
From the Start menu, choose Settings ➝ Control Panel.
1
2
Click System, and then click the Hardware tab.
3
Click Device Manager, and then double-click Ports (COM &
LPT) to view the communications ports.
4
For COM1, set the base I/O Port Address to 3F8 and the
IRQ to 4.
If a required port does not exist:
1
Ensure that the port is installed.
2
Go to the BIOS and correct the address of the missing port.
Upgrading from Release 4.2 to 5.0 on a new server
685

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