Calculating The Capacity Requirements For Database Backups - Nortel Call Center Server Installation And Maintenance Manual

Backing up data
Calculating the capacity requirements for
database backups
Introduction
Before you perform a database backup, you must ensure that the tape or remote
directory used for a database backup has enough capacity to hold the backup
files. To calculate the amount of space required in the tape or remote directory,
you have two options, based on the version of the Symposium Call Center
Server software installed on the computer on which you are performing the
backup.
Symposium Call Center Server Releases 4.0/4.2/5.0 You can use the
DBSpace utility included on the Release 5.0 Server Supplementary
CD-ROM. For more information, see "To calculate the capacity
requirements for database backups using the DBSpace utility" on page
1012.
Symposium Call Center Server Release 4.2 /5.0 only You can access a
new database view called SCCSDBSpace by installing the SU04S Service
Update pack from the Release 4.2 Server Supplementary CD-ROM. After
you apply this SU, create a custom report to extract the contents of the new
database view. For more information, see "To calculate the capacity
requirements for database backups using the SCCSDBSpace view (on
Release 5.0 servers only)" on page 1013.
To calculate the capacity requirements for database backups using
the DBSpace utility
You can use the DBSpace utility to calculate the amount of data that you have
stored in each of the blue, CBC, and master databases, and then calculate the
total amount of data stored, in megabytes.
Note: Since the amount of data stored can change between the time when you
run this utility and the time when you back up your database, as an extra
precaution, it is a good idea to add a 15 to 30 percent buffer to the amount shown
in the Total row of the UsedDBSpace column in the utility window.
1012
Standard 7.02
Symposium Call Center Server