Nortel Call Center Server Installation And Maintenance Manual page 1225

July 2007
Step 4. Migrate the server software and database to the Standby
Server
1 Follow the procedures in Chapter 4, "Preparing the server for your
installation," to install the hardware on the Standby Server.
2 Follow the procedures in Chapter 11, "Migrating a Release 5.0 server to a
new platform," to migrate the Active Server database and Symposium Call
Center Server from the Active Server to the Standby Server.
3 Once you have completed step 3 on page 868, proceed to Step 5 to
configure the Standby Server.
Step 5. Configure the Standby Server
1 Ensure that the same PEP or SU that is installed on the Active Server is
also installed on the Standby Server.
Note: If you are not already logged on as NGenSys, make sure you log on
to the server as NGenSys. If the Server Setup Configuration does not
already appear, from the Windows Start menu, choose Programs →
Symposium Call Center Server → Server Setup Configuration.
On the Database Replication tab, ensure that the name of the Replication
2
Server is the same as the Replication Server on the Active Server.
Click Standby.
3
Click the CLAN IP Address tab.
4
Enter the CLAN IP address for the Standby Server.
5
Note: The CLAN IP address must be unique and cannot be the same as
the CLAN IP address configured on the Active Server.
Complete the remaining configuration steps, including the required restart.
6
After the restart, the normal MAS Trace Window will not appear. This is
because Symposium Call Center Server applications are not running on
the Standby Server.
Note: Do not start up the server services manually, and do not start System
Monitor.
7 Complete the rest of your installation. For more information, see step 4 on
page 869.
8 Proceed to step 6 to prepare the Standby Server to perform Database
Backups.
Installation and Maintenance Guide for Windows 2003
Using Symposium Standby Server
1225